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Route 22 Toyota
Hillside, NJ
1,659 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,659 Reviews of Route 22 Toyota
February 07, 2019
U professionally I came to route 22 to purchase a set of tires which i could have bought at Lincoln (i drive a MKT )cuz i have a CCard with toyota so i wanted to use i I came to route 22 to purchase a set of tires which i could have bought at Lincoln (i drive a MKT )cuz i have a CCard with toyota so i wanted to use it ,however i like the quick turn around but when i got to the car wash,after wash i discovered circle black marks from the speed balance machine i call ..john veli he told me he wld try to clean it ,when i went the service manager approached me and told me that it didnt happen there cuz the machine is new ,i feel that the devise they is not safe for wheels,the tech shld had notice the first wheel and not continue ,all 4 wheels was damaged,the pictures that was taken a pond arriving show it wasnt there staff knew it as well but no 1 said anything so the manager harrassed me by calling the cops ,till then he told the advisor to call the wheel technician to fix them ...that pc of xxx manager shld b fired and i shld get a refund for my installation and balance.....therefore i will not go or recommend anyone More
by Avalon
Verified CustomerEmployees Worked With
John veli
February 05, 2019
New purchase made easy Good team to have negotiations and get the deal in your budget with variety of options by the team of sales at route 22 Toyota Nj Good team to have negotiations and get the deal in your budget with variety of options by the team of sales at route 22 Toyota Nj More
by Author
Employees Worked With
Alex Cancela, Alexis Valeriano, Omar Awawdeh
February 05, 2019
Quick easy purchase great customer service Quick easy purchase as well as great customer service! Great follow up as well I received calls after purchase . I would Definitely would recommend. Quick easy purchase as well as great customer service! Great follow up as well I received calls after purchase . I would Definitely would recommend. Thanks More
by KZING36
Employees Worked With
Rod Solis, Efrain Santiago, Max Kifayeh
February 04, 2019
Low Pressure on tired I took the car in because I was getting a low pressure message on my dashboard. They figured out there was a nail in the tire. I took the car in because I was getting a low pressure message on my dashboard. They figured out there was a nail in the tire. More
by Lucy
Employees Worked With
Tom Carrino
February 04, 2019
Satisfied with service not wait time I came in for oil change and to check tire pressure and brakes and purchased wipers and put on 10-12:45 left I was furloughed I came in for oil change and to check tire pressure and brakes and purchased wipers and put on 10-12:45 left I was furloughed More
by WANDABARLEY
Employees Worked With
Franklin, Joy Willis
February 04, 2019
Made an appointment but waited for hours before consultati 9:30 am appointment, sat for 2 hours until called into the service office at 11:30 am only to be told that my car would take at least 2 hours to be se 9:30 am appointment, sat for 2 hours until called into the service office at 11:30 am only to be told that my car would take at least 2 hours to be serviced. The agent said there were 58 walk-ins. So it’s first come first serve? What’s the point of making an appointment?! The wait was unacceptable. When I picked up the car, the team on the floor couldn’t seem to help me . They couldn’t find my paper work. It was unbelievable! I’m not looking forward to my next service appointment. I worked with John but he is not even listed below. More
by LATOYASPINNER
Employees Worked With
Tom Carrino, Steven Jefferson , Mike Ventura , Raul Urges, Danny Veli, Kathy Andrade
February 04, 2019
Good price but bad customer experience They offered a good deal but the sales experience was really bad. Front line sales people don’t have any insights into the questions, numbers, etc. Th They offered a good deal but the sales experience was really bad. Front line sales people don’t have any insights into the questions, numbers, etc. They had to call managers for every single answer which increased the overall buying time. More
by GSK
Employees Worked With
Shoya Clough
February 03, 2019
Service Inclement weather was threatening. The crew expedited the service visit allowing me to get on the back on the road quickly. I was very pleased and gra Inclement weather was threatening. The crew expedited the service visit allowing me to get on the back on the road quickly. I was very pleased and grateful. More
by BLUELAGOON
Employees Worked With
Tom Carrino
February 02, 2019
Align headlights The headlight still not aligned. Same like before, one up one down Not a big deal I thought it was something simple for you to do it but it wasn’t The headlight still not aligned. Same like before, one up one down Not a big deal I thought it was something simple for you to do it but it wasn’t More
by GKNTE
Employees Worked With
Kathy Andrade
February 02, 2019
Great Steve amazing advisor help me out with everything & answer all my questions. Definitely will recommend people to see him for the future. Thank you for Steve amazing advisor help me out with everything & answer all my questions. Definitely will recommend people to see him for the future. Thank you for everything. More
by SOSA8854
Employees Worked With
Walner , Steven Jefferson
