Route 22 Toyota

This is my 2nd time getting a lease with Najy. He's very accommodating and professional. He has a great personality and is always pleasant. I will definitely be returning again for my next car. Thank you fo accommodating and professional. He has a great personality and is always pleasant. I will definitely be returning again for my next car. Thank you for making my experience enjoyable! More

I’m so happy 😁 is very good price and it’s rapidly and my wife for first time in the dealership and people is 👩‍🏫 professional my wife for first time in the dealership and people is 👩‍🏫 professional More

Son número uno en el mercado y los recomiendo pues yo tengo un Toyota y estoy muy satisfecho en todo en seguridad confor y estabilidad tengo un Toyota y estoy muy satisfecho en todo en seguridad confor y estabilidad More

Best in the tristate area! Very well managed. Everyone who worked with were beyond nice and professional. They got me my dreamed car become reality. Thank you Rodrigo and his team. who worked with were beyond nice and professional. They got me my dreamed car become reality. Thank you Rodrigo and his team. More

I bought a new car and I’m happy with my selection. Khaled was very good salesman and I appreciate his attentiveness and customer support. My only complaint is that I’m still waiting for my referral bo Khaled was very good salesman and I appreciate his attentiveness and customer support. My only complaint is that I’m still waiting for my referral bonus for referring my sister. It’s been 3 1/2 months who also bought a brand new car. More

It's a nice place where customers are valued. I'll recommend the dealership to anyone interested in buying a Toyota or any car at all. recommend the dealership to anyone interested in buying a Toyota or any car at all. More

Muy bien excelente nos atendieron con amabilidad nos explicaron cada paso sobre el negocio el vendedor el manager fue muy rápido y estoy muy contento por haber hecho negocio con Route 22 Toyota explicaron cada paso sobre el negocio el vendedor el manager fue muy rápido y estoy muy contento por haber hecho negocio con Route 22 Toyota More

Great service very attentive and professional. I would greatly recommend this dealer to any of my friends and family. Thank you very much for your services greatly recommend this dealer to any of my friends and family. Thank you very much for your services More

I have come to this place 3 times and it has always been a TERRIBLE EXPERIENCE. DO NOT COME HERE and here's why: 1- The service representatives are VERY BAD at following up. I've never gotten a call back a TERRIBLE EXPERIENCE. DO NOT COME HERE and here's why: 1- The service representatives are VERY BAD at following up. I've never gotten a call back or a text message (which they say they would keep you updated via text message but that's the only message you receive). You have chase them up for an update ALL THE TIME. 2- They tend to take much longer reviewing your car so that they can charge you money. I got there with an issue that was covered by the warranty but when I picked up the car, it had another issue that was supposedly not covered by the warranty because it was electrical... Everytime I go here I end up paying something. 3- I dropped of my car today at around 10:50 a.m., never got a call back so I called for an update at around 4:40 p.m. and they said "Ok sir, let me put you on hold while I check on the status of your vehicle". They left me on hold and it had already been 43 minutes so I decided to call them up from another phone while still keeping the other call going... The rep that picked up check and they were all gone for the day. THEY LEFT ON HOLD AND LEFT FOR THE DAY! The only reason why I've returned here is because I'm in Union County, NJ and that's the closest location and I only have one car but I'm considering to travel to NY if I have to service this car. Additionally, I'm never AGAIN buying any Toyota vehicle just to avoid bad customer service. I've owned Nissan and Hondas/Acura before and the service was OPTIMAL... More

They worked hard to find exactly the car I wanted! I love it. Jorge and John were excellent. Thank you very much for the help love it. Jorge and John were excellent. Thank you very much for the help More