
Route 23 Honda
Pompton Plains, NJ
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Great service Such a great experience getting a new civic. Ron S was very patient and helpful with me. I wasn't sure what I wanted and he helped me find the perfect Such a great experience getting a new civic. Ron S was very patient and helpful with me. I wasn't sure what I wanted and he helped me find the perfect car. The whole team and the experience was easy and stress free! More
Excellent Customer Service We just moved to this area from Pennsylvania where we dealt with the same Honda dealership for almost 25 years sales and service.. We are delighted w We just moved to this area from Pennsylvania where we dealt with the same Honda dealership for almost 25 years sales and service.. We are delighted we chose Route 23 Honda to service our Honda CRV. Due to a recall, our drivers side airbag inflator was replaced. We dealt with Lou Popek. The service we received was First class. We have found a new dealership ! More
Brilliant service Great people, great service with friendly environment. It was a great environment they were lovely people. It was just an amazing experience overall a Great people, great service with friendly environment. It was a great environment they were lovely people. It was just an amazing experience overall and I would recommend this service any day. More
Great customer service! I stopped by route 23 and the pleasure of working with Alton. He was the best salesman I've ever dealt with in my life. He was very friendly and knowl I stopped by route 23 and the pleasure of working with Alton. He was the best salesman I've ever dealt with in my life. He was very friendly and knowledgeable of the car I decided to purchase. I can't say enough good things about his customer service! I'd recommend him to my friends and family should they be in the market for a new Honda! Thanks again Alton! Mark More
Service is good. I went to look for car at honda Rt23 Andy Betemit had taken care of everything starting from showing of the car to handing over keys. I went to look for car at honda Rt23 Andy Betemit had taken care of everything starting from showing of the car to handing over keys. More
Great experience all around! I was in the market for a car that would last and got great gas mileage. Josh Trinkleback helped me find the perfect car for me. I test drove three ca I was in the market for a car that would last and got great gas mileage. Josh Trinkleback helped me find the perfect car for me. I test drove three cars and he was with me every step of the way and even checked in on me as I was going through the paperwork process. It felt like he actually had my best interest in mind. I left with a 2009 Honda Civic and have not regretted it once. Josh contacted me a month later via email to see how I like my new car, and that made me realize that I wasn't just another sale. They actually care. I would recommend them any day of the week. Thank You again Josh. The ol' civic is still running perfect after 3 years. Kosmas More
Rte 23 Honda Rocks Rolondo Rengel and Edwin Mendez at Rte 23 Honda Rock!!!!! They secured my loan and got me rolling again. Thanks you again guys you rock. Rolondo Rengel and Edwin Mendez at Rte 23 Honda Rock!!!!! They secured my loan and got me rolling again. Thanks you again guys you rock. More
EXTREME EXCELLENCE! Never thought I would have to trade in my new car and buy a New new car less than 7 full days after I thought I loved the one I had just bought...who Never thought I would have to trade in my new car and buy a New new car less than 7 full days after I thought I loved the one I had just bought...who knew! I spend hours a day in my car for my work and the blend of safety and comfort are ultimate importance. Less than a week after happily leaving Route 23 Honda in my new 3rd car from them I realized that this newly designed car and my driving body were not a doable match...I had no clue how this would be handled and every clue I could not keep this car. It is said that how problems are handled is the true sign of good business...Off the charts Good Business! The entire team stayed committed to my leaving satisfied...and I do mean entire-my original salesperson...sales manager...another sales person I knew from earlier business...business manager...general manager...and assorted other employees during the 6+ hours we all worked on this situation to build a solution for a car I could happily drive. We went the authentic range: was my original trade in still around?...nope...was there a used car of the same generation as the one I had traded in? (i.e. the seats would thus have been the same)...not with reasonable mileage...could custom stuffing could be put into the seats to support my back?...not allowed by law because it would change the structural integrity of the seat...outsourcing for added upholstery to substitute for lacking support my back needed?...unclear if it would suffice.. put out an auction call for cars that matched what would be needed?...no time predictability and I needed a vehicle to drive... and then...try out the top line of same car...leather seats...PERFECT- and ALL the problems gone Except for: my loan from a week ago; this more expensive car; trade in after not seven days; I needed an immediate car...And THEY DID IT!!!!! I am so grateful this type of excellence, creatively honorable practices, and authentic caring do still exist and all that energy is in my new New Car I get to drive! Thank you ALL of you at Route 23 Honda for your Extreme Excellence! More
Excellent Service Last Thursday we were introduced to Steve Souh through an internet request to Route 23 Honda about a car listed on their website. Numerous emails wer Last Thursday we were introduced to Steve Souh through an internet request to Route 23 Honda about a car listed on their website. Numerous emails were promptly replied to by Steve answering all of our questions. The next day we visited Route 23 Honda to finalize acquiring our new 2015 Honda Pilot. Steve was extrememly courteous and professional and exceeded our expectations. We highly recommend Steve Souh and Route 23 Honda. More
Excellent Service I went to Rout 23 Honda Dealership and I was introduced to Mr.Stephen Manis. He was very courteous, knowledgeable and explain me everything about th I went to Rout 23 Honda Dealership and I was introduced to Mr.Stephen Manis. He was very courteous, knowledgeable and explain me everything about the car I was interested Honda CRV. I am extremely happy the way he handle the whole process. I will recommend to all my friends who are interested in buying the Honda to go to Rout 23 Honda. More