Route 23 Honda
Pompton Plains, NJ
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best car buying experience I had very little time to invest in buying my 2015 CRV and Alton Brown was a pleasure to work with. Of course I did my "homework" as to the features o I had very little time to invest in buying my 2015 CRV and Alton Brown was a pleasure to work with. Of course I did my "homework" as to the features of the CRV so when it came time to test drive and purchase I was ahead of the game. Selecting the color I wanted was the most challenging for me (of course, I'm a woman!) Alton's salesmanship experience with a no pressure approach was refreshing and made for an excellent experience. Thanks Alton! More
Honda Odyssey Touring Elite I had waited about 45 minutes for John because he was selling a Accord to someone else. Natasha and her managers had done the deal with me on the phon I had waited about 45 minutes for John because he was selling a Accord to someone else. Natasha and her managers had done the deal with me on the phone and told me to just see John. After meeting him I could see why Natasha asked me to see him. He was respectful, courteous, and prompt. The car came with dealer installed accessories that I didn't want but because I was given a significant discount I ended up taking them. On my drive home in the car I was happy to have the extra add ons. Route 23 Honda understood not everyone who walks through there doors can afford a car like the one I got so they understood very well I wanted to be in and out. With three kids I didn't have much time. for those who have good credit I would recommend getting pre-approved by Honda financial and then walking in. Car dealers are people too the don't get paid if they don't sell. This was my 20th car I have bought for myself or my family. John was great in explaining all the options to my wife while I was picking the car up. He made sure It would not take more then a hour for the pick up. My experience was a good one. I would most definitely give him a chance first on a another Honda when I'm in the market. More
Best Decision I Ever Made My husband and I went to 2 different Honda dealerships. Neither of them were good. We decided to go to Route 23 Honda because we had a few friends and My husband and I went to 2 different Honda dealerships. Neither of them were good. We decided to go to Route 23 Honda because we had a few friends and family recommend them to us. It was the best decision we ever made. We got a phenomenal deal and it was a great experience. Ron and all of the others work with you so well that you cannot help but feel very satisfied with the deal. My husband and I would high recommend anyone considering a Honda to go to this dealership first. The others around the area are a waste of time. More
So glad to join the Route 23 Honda Family! From the moment I walked in to Route 23 Honda on January 29, 2015, I was made to feel welcome, first by the receptionist, and then by Dino Riccio. I From the moment I walked in to Route 23 Honda on January 29, 2015, I was made to feel welcome, first by the receptionist, and then by Dino Riccio. I was at a crossroads with a car that with very high mileage was now costing lots of money in regular repairs, but still, I was not sure I was ready to buy. Dino listened first, ( I really appreciated that!), and never pressured me. He simply gave me the facts about the incredible SUV that the Honda CRV is, ( most of which I already knew from my own research), and continued to answer my questions on our test drive. When I presented him with the numbers I had researched for what I expected to pay, he agreed, but still no pressure. I took the night to think about it, and called him back in the morning. When I returned to pick up my new Honda CRV today, January 31, again, I was made to feel most welcome. Everyone I dealt with was professional and kind. I want to give 2 big shout outs...first to Dino Riccio! Thank-you Dino, for ALL the time you spent with me, and for your honesty, integrity, and compassion. The 2nd shout out goes to Fred Mehler, the finance and sales manager! He explained in detail everything I needed to sign, but was incredibly kind and compassionate as well. Thank-you Fred for your patience and kindness...it meant a lot to me. I have no doubt that Route 23 Honda will be my "car" home for many years to come! More
Above and Beyond What Was Expected Rolando, Edwin & team at Rt 23 Honda are amazing! They went above & beyond to get me in the perfect vehicle. Thank you isn't enough! Rolando, Edwin & team at Rt 23 Honda are amazing! They went above & beyond to get me in the perfect vehicle. Thank you isn't enough! More
You made it easy! steve was highly recommended by a friend who had purchased an accord.Steve was patient and helped me make a decision. I was very satisfied with Steve steve was highly recommended by a friend who had purchased an accord.Steve was patient and helped me make a decision. I was very satisfied with Steve and staff of Route 23 Honda. More
Painless experience Very kind and polite Andy made the experience quick and easy i love my new car!!! Thank you Route 23 Honda I will be back for another Very kind and polite Andy made the experience quick and easy i love my new car!!! Thank you Route 23 Honda I will be back for another More
Excellent Service I recently brought my Honda to Route 23 Honda to get my oil changed. I dealt with Celines in the service department. She greeted me with a warm smile I recently brought my Honda to Route 23 Honda to get my oil changed. I dealt with Celines in the service department. She greeted me with a warm smile and made the experience very accommodating. Answered all my questions and provided me with all the information I needed, even though it was a simple oil change. I recommend anyone I know who needs their car serviced to come to Route 23 Honda. More
Bryan Kelly is the best service advisor I took my car there for an oil change warranty work he did a great job he explained everything to me as very nice if you go to route 23 Honda I would I took my car there for an oil change warranty work he did a great job he explained everything to me as very nice if you go to route 23 Honda I would go see Bryan More
2011 mustang gt I bought a used 2011 mustang and this is my 7th car and out of every dealer I've been to so this has been the best one. Rolando was a very good person I bought a used 2011 mustang and this is my 7th car and out of every dealer I've been to so this has been the best one. Rolando was a very good person and couldn't have helped me more in my car buying, he was great! I couldn't thank him and wilson enough in helping me get the perfect car. More