Route 23 Honda
Pompton Plains, NJ
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Went to see Scott Simon as a referral from a co-worker who also purchased a vechicle. We told Scott what we were looking for, showed us two CRVs and let us test drive them. After price negotations, we a who also purchased a vechicle. We told Scott what we were looking for, showed us two CRVs and let us test drive them. After price negotations, we accepted the final amount and leased the CRV. He made the process painless and had the vehicle read for us in less than two hours. The financing process went sommothly also, Sunny had all the paperwork ready for us and explained everything thouroughly. The car was prepped and Scott explained everything to us again as well as set our bluetooth for the phone and programmed our favorite radio stations. I have another car which will have the lease expire in September, so I will be back to visit Scott again! More
Stephen was very helpful with the purchase and when some difficulties occurred he went above and beyond to make sure things went smoothly. I would recommend this dealer. difficulties occurred he went above and beyond to make sure things went smoothly. I would recommend this dealer. More
Ron Wood listened. He understood I was not a fan of the "hard sell" and made the whole process quick and painless. I explained what I wanted to accomplish with my lease and he delivered. He was a pleasure "hard sell" and made the whole process quick and painless. I explained what I wanted to accomplish with my lease and he delivered. He was a pleasure to work with and I would highly recommend him to my friends and family. More
From the time I stepped on the lot I felt very cared for at this dealership. Rolando and Michael were both very pro-active in their approach to making sure I found the car that was right for me but were no at this dealership. Rolando and Michael were both very pro-active in their approach to making sure I found the car that was right for me but were not so pushy that I felt overwhelmed. I was very comfortable talking with Rolando and felt like he was a regular person, not trying to "sell me." I had concerns that I would not be able to fit the variety of supplies and construction equipment I haul around in my old Accord into the CRV but Mike even said I could take the car home to see if it would fit my needs. Very happy with the price and entire experience with them. More
Several months ago the salesman who untimely sold me my car, Scott Simon, approached me while I was trying to figure out the new coffee machine while my current Honda was being serviced. He was extremely car, Scott Simon, approached me while I was trying to figure out the new coffee machine while my current Honda was being serviced. He was extremely professional, knowledgeable and friendly so I happily gave him my information so he could stay in touch with me until I was ready to purchase my next Honda. He did so diligently and professionally and when I was ready to purchase I worked directly with him. He was prompt, courteous and extremely helpful. I am happy to have had Scott as my salesman and upon purchase of my next vehicle, which, providing I’m still in the area and based off my experiences thus far, will certainly be at Route 23 Honda. You can be sure that I will ask for Scott specifically the next time around too. I also worked briefly with Wilson Feliciano as my financial manager who thoroughly walked me though the often arduous process of finalizing paperwork. He was quick, accurate and to the point. His demeanor was both relaxed and friendly and he made the final paperwork process as easy as possible. Thank you, Route 23 Honda, for maintaining such exquisite employees such as the ones I had the pleasure to work with during my car purchasing process! More
I had an absolute amazing time purchasing my Certified Used 2011 Honda Accord EX-L. I was able to trade in my 2003 Honda Accord and drove off in my dream car! Luis Felipe was an amazing salesman who previ Used 2011 Honda Accord EX-L. I was able to trade in my 2003 Honda Accord and drove off in my dream car! Luis Felipe was an amazing salesman who previously helped us in purchasing a 2009 Honda Pilot EX last year. It was only natural for us to go with such a helpful salesman like Luis Felipe. We also had an amazing experience with Eddie in Finance, an absolute sweetheart who worked VERY HARD on getting us approval and an even lower APR rate! I'm beyond satisfied with both our purchases from Route 23 Honda! Welcoming, inviting and knowledgeable staff! I will continue to recommend this dealer to anyone in need of a new/used vehicle. Thanks again, on behalf of Suzette and Jose Flores. More
I spent two months looking for a specific Honda; a 2010 Accord EX-L. I live in upstate New York, about 130 miles away. I was looking for vehicles in the Tri State area. Upon arriving at Route 23 Honda, I w Accord EX-L. I live in upstate New York, about 130 miles away. I was looking for vehicles in the Tri State area. Upon arriving at Route 23 Honda, I was immediately influenced by their congeniality. The sales consultant I worked with is Heivy Gomez. Very professional and also open to answering any/all questions I presented. I had 3 other appointments at other dealerships the same day. These three Accords were in excellent condition. Price wise, one was the same as Route 23 Honda, one was less and the last was more expensive. It only took me a couple minutes to decide to make the purchase from Route 23 Honda because of their professionalism and friendliness. To show their customer service level, I wasn't going to be able to pick the car up for 2 weeks. Heivy was even willing to drive the car to my home. This made quite an impression! Mr. Torres and Mr. Murphy contacted me to be sure I was much satisfied with my purchase, which I definitely am. Mr. Mehler was very open and precise when I applied for a loan. Just a few minutes later, it (the loan) was approved. All in all, I would highly suggest visiting Route 23 Honda prior to making a puchase at any other dealership. I have already told my friends to take a ride down. They would be extremely satisfied. More
I have been a Honda customer for 12 years. In that time, I have driven four different cars. I came into the dealership about a month ago looking for either a Pilot or CRV. My biggest priorities were of cou I have driven four different cars. I came into the dealership about a month ago looking for either a Pilot or CRV. My biggest priorities were of course price and space for my two children. My overall experience this time around has been by far the best one yet. I had the opportunity to work with Nicquelle Denney since the end of January. Her interpersonal skills are by far the best I have seen with a car salesperson. To begin, she is sincerely kind. It was also immediately apparent that she has a very thorough work ethic. She is conscientious, and well organized. As a customer, you find that you trust her almost instantly, as she sincerely wants you to get the car that best fits your needs. Nikki was not in any way an aggressive salesperson, and consistently very willing to work with me. We went back and forth many times between the two cars, and she was so patient and appeared to truly care that I would be happy with whatever deal we agreed upon. When I finally decided on a CRV, I wanted to make sure my double stroller and other materials could easily fit in the back. Nikki was kind enough to bring the car to my house, so I could load it up with the things I would need when taking future trips with my family. During these weeks, Nikki seemed to be able to closely stay in touch with me without ever seeming pushy. She allowed me to think through the decision, and showed me that she was available if I needed anything. It amazes me that Nikki is so new in the business, as she is already so knowledgeable, and able to really work well with people. The first day that we sat down together, another customer saw us beginning to work, and he made sure to rave about her to me. It wasn't long before I saw exactly the qualities he spoke about. My experience was not only stress free, but it was very pleasant. I would highly recommend Nikki (and already have) to anyone looking for a car. Route 23 Honda is lucky to have such a bright, kind, and trustworthy salesperson on their team! More
The minute we walked in, my daughter and I felt welcome. Ray came over and introduced himself and things just got better We talked about what we needed in the new car, he made a few suggestions and in wha Ray came over and introduced himself and things just got better We talked about what we needed in the new car, he made a few suggestions and in what seemed like only minutes we had picked out her new car. The negotion was fun and no hassle, and we took her new car home that day. If you want a fun, hassle free car purchase visit Ray at Route 23 Honda. It will be the best car buying experience ever. More
I needed a small repair,which happened to be a burned I needed a small repair,which happened to be a burned out map light. When I called the Service Dept. , I figured my request was so small, I would pr I needed a small repair,which happened to be a burned out map light. When I called the Service Dept. , I figured my request was so small, I would probably have to wait until the first available appointment. I was very pleasantly surprised! Poppy invited me to bring my Fit right down, and she would see that the repair got done right away! She truly meant it! She met me at the waiting area, asked a very nice young technician to pull it into the garage, and in about 10 minutes, it was all done. I won't forget to mention that my tires were also checked for proper air pressure, so I had no worries. Poppy is an amazing "get-it-done" facilitator, and makes my trips to Route 23 Honda a confident experience! Thank you to Poppy Crawford, and the excellent team that works at this dealership! Sincerely, Mari Karner More