Route 46 Chrysler Jeep Dodge

i didnt expect to leave with a new car but between the no hassle customer service and price i leased a brand new vehicle. i also got a great price on my trade-in which was a bonus. hassle customer service and price i leased a brand new vehicle. i also got a great price on my trade-in which was a bonus. More

Sterling was wonderful to work with. He went above and beyond to find the car we wanted in the color we wanted. This was our second jeep purchase from sterling and I know when the time comes for another w beyond to find the car we wanted in the color we wanted. This was our second jeep purchase from sterling and I know when the time comes for another we will definitely go back to see him. He takes your needs and wants and makes them his priority. He truly does exemplify what customer service should be. More

Had an excellent experience working wtih our saleman Marvin and the manager at Jeep was very willing to work with us. Love our new Jeep Cherokees! Marvin and the manager at Jeep was very willing to work with us. Love our new Jeep Cherokees! More

I needed to get out of bad deal I was in from a previous dealer. Darren did a great job getting me a better rate and overall a better car!! I am very pleased. Ryan however was absent throughout the entire s dealer. Darren did a great job getting me a better rate and overall a better car!! I am very pleased. Ryan however was absent throughout the entire sale and only seemed concerned with his commission on the deal even though he did no work. After I wrote this review I went to pick up my car and let me tell you everything went down hill! I left the dealership around 2 pm and was told I would be called when my car was ready. I went home and received a call around 4:30pm that my car was ready to be picked up. I went down to the dealership and they asked me to wait because they weren't sure where my car was. I waiting for them to find the car after about 35 minutes and they pulled it around front. When they did I noticed that the car had not been washed or detailed. I was very displeased to find this out. They handed me the keys and I asked 1) is there another key and 2) why does the car still have stickers and markings on it? He had taken the key he gave me and said I will look into that. After another 30 minutes he finally came back and said it would take 40+ mins to get the car washed and that they were looking for the other key. I asked why they called me if my car was not ready and where is that you get the cars washed? Ill take it over myself, this should have been done before I was called. He gave me very bad directions, no name, no number, and no wash ticket. I had asked for my key back and he said it was in the car, I had told him no you took it when you were looking for the second key, He swore it was in the car and I told him go look, he did, and the key was not in the car. He finally found the first key and at the same time the second, after that is when he gave me the shoddy directions to his car wash, after looking for the place for a few minutes I gave up looking and figured I would have it taken care of when I came back tor drop off the second key to my old car. I was also told that I would receive a $25 gas card for filling out this review, only thing is they didn't have anymore gas cards, and they told me to come back. I came back on Monday and they still didn't have any. However they said I needed to come back a third time, I said its not worth it I will have already spent the 25 in gas coming back and forth. The same day I picked up the car I left figuring I would just have them wash it when I dropped off the 2nd key to my previous vehicle. Monday when I returned they said it would only take 30 minutes to get my car washed. I waited 3.5 hours for them to wash and detail the car. Now, I am normally a very patient women but for you to take 3 hours to service a vehicle and call me when it is clearly not ready, not washed, mud still on the inside of the car, markings on the windows, then make me take it myself to get washed and give me bad directions and no wash ticket, and finally to make me come back again and make me wait another 3.5 hours to get the car washed and detailed is bad customer service. I was very happy with the selection, the prices were high compared to other dealers, the financing process was great and Darren did a wonderful job. I am not happy about the delivery of the car at all. You take entirely took long to service cars, wash and detail, and you make promises of things that you don't keep. I would say they will get you the car you want, and be able to get you a very good finance rate, but they are like a couple of xxxxxxx with a math problem when it comes to delivering the car to the customer. More

Just purchased a new jeep sahara from Gabriel Dominguez and it was a great experience, he treated us right and we are happy with the whole deal from service to pricing and taking care of us. Will return to and it was a great experience, he treated us right and we are happy with the whole deal from service to pricing and taking care of us. Will return to this dealership and to Gabriel when we are ready for a new vehicle again. More

This is the 2nd car I purchased from this dealer and when it comes to customer service Sterling is hands down the go to guy. Being a female going to a dealer can be a little intimidating but, he treated me w it comes to customer service Sterling is hands down the go to guy. Being a female going to a dealer can be a little intimidating but, he treated me with respect, he took the time to show me multiple cars within my price range and he was patient when I asked about 150 questions. This dealership is lucky to have him as part if their team. I highly recommend if you go to this dealer, please take the time to hunt him down. You won't regret it. More

The dealership has very friendly sales associates, who go above & beyond to help you with the vehicle your looking for! The Business Manager Frank Mirabella explained in Detail the lease options ! This was i above & beyond to help you with the vehicle your looking for! The Business Manager Frank Mirabella explained in Detail the lease options ! This was important as this was my daughters first lease and it out her at ease with her monthly payment! This is my fourth lease at Rt. 46 Chrysler,Jeep & Dodge and I am very pleased with the service & sales associates at this dealership & I would highly recommend them to friends & family! More

Tony was a great help. Straight shooter and was able to come through on a tough deal. Thanks again for your honesty and help with my new Grand Cherokee. come through on a tough deal. Thanks again for your honesty and help with my new Grand Cherokee. More

I went in expecting to hear the same story about not getting out of my lease early. John D. T.J. and Frank were amazing and got me out of my car and into a new 2014 Grand Cherokee with no problems. getting out of my lease early. John D. T.J. and Frank were amazing and got me out of my car and into a new 2014 Grand Cherokee with no problems. More

I had been shopping around and calling local dealers to see what would work within my budget. Most salesman wouldn't even give me 5 minutes over the phone as they wanted me to come down right now. Being see what would work within my budget. Most salesman wouldn't even give me 5 minutes over the phone as they wanted me to come down right now. Being that I didnt really know exactly what kind of vehicle I wanted i waited and was put in touch with Darren Katz. He showed me patience beyond belief as we corresponded over the course of 3 weeks or so and was honest and straight forward regarding his suggestions of what type of vehicle would fit my budget and hit a price point that was both affordable and also help me rebuild my credit. I wound up getting a 2013 Dodge Dart SXT Rallye and I have to say that I love it. Initially I was leaning more towards a truck but with his guidance I found something that was affordable, nice on the eyes, and great on gas which is very important. Dealing with sales in my line of work it was nice to speak to someone to wasnt pushy and honestly looked out for me as a customer. Im extremely please with my purchase and the overall atmosphere at the dealership. Great job Darren! More