Route 46 Chrysler Jeep Dodge

This dealership is so CLEAN, KIND, and WELCOMING. I have never bought a car anywhere else. I have bought 3 vehicles with this dealership and have had a pleasant experience with all of my maintenances I have never bought a car anywhere else. I have bought 3 vehicles with this dealership and have had a pleasant experience with all of my maintenances. I have referred multiple friends and family members here as well. I will never shop anywhere else!!! More

Michael Chak is the only sales rep you need to work with in six month we have gotten two vehicles from him. Not only does he work with you but doesn’t make you feel pressured or resort to sales tactics he w in six month we have gotten two vehicles from him. Not only does he work with you but doesn’t make you feel pressured or resort to sales tactics he was amazing with both of our transactions and gives you a realistic walk though of what will work for you! Makes the car purchasing process a lot less painful. More

Poor communication. Opened promises..6 weeks for a transmission.i had to out of pocket money for a rental that was said to be reimbursed but now stating I cant.I was gi Opened promises..6 weeks for a transmission.i had to out of pocket money for a rental that was said to be reimbursed but now stating I cant.I was given the extreme runaround and they pointed the finger at another company,when it was solely their responsibility originally.i was charged for something that wasn't aware of and I never signed off on repair.I am "VERY DISSATISFIED " with this entire situation which shouldn't have taken so long.FEEL FRER TO CONTACT ME PLEASE..THANKS,BUT NO THANKS.. More

Dave is wonderful - excellent customer service, accommodating scheduling appointments and recommends all the right services for my vehicle. I couldn't be happier with this service! accommodating scheduling appointments and recommends all the right services for my vehicle. I couldn't be happier with this service! More

Terrible communication. Here's some advice on how to be better: when someone has their car being worked on in your shop - THEY NEED TO KNOW WHEN IT WILL BE READY SO THEY CAN Here's some advice on how to be better: when someone has their car being worked on in your shop - THEY NEED TO KNOW WHEN IT WILL BE READY SO THEY CAN MAKE OTHER ARRANGEMENTS. People have lives - kids, work, etc, that does not stop because their car is the shop. The lack of communication from the service dept left me unable to extend my rental car the extra days (which I likely could have with at least SOME information). The current system where one customer service person is "assigned" to your vehicle is broadly used as an excuse for no one else to be able to help you. Even when "your person" isn't there!! As a customer, I don't want to hear that "my person isn't there" and "they will call me back" which they never do. Have EVERYONE available to help ANY customer. More

I do NOT recommend this location for your service needs. We came here to fix our Jeep's heater. They charged us $700 and the heater was still not fixed. We took it back to them and they held our car for 2 W We came here to fix our Jeep's heater. They charged us $700 and the heater was still not fixed. We took it back to them and they held our car for 2 WEEKS (14 days we were without car) due to constant excuses and saying their "mechanics are all sick." Finally they said they will need to charge us an ADDITIONAL $2000 to fix the job they didn't complete. It's hilarious just reading this. Overall very unprofessional staff and rude to customers. Stay AWAY from this location for service please. 0/5 stars More

Excellent service specially Mr Juan Hernandez take care of my like a family checking on making me feel comfortable also they have a nice waiting room super amicable of my like a family checking on making me feel comfortable also they have a nice waiting room super amicable More

The best team to work with! ! Will be back for any future purchases I may have. ! Will be back for any future purchases I may have. More

Stay away no communication manager would not even listen to complaint threatened me and hung up to complaint threatened me and hung up More

My car has been sitting in their shop for two weeks. My husband and I call and call and just get the run around. This is the worst customer service place ever. I will never go here again. It's just mind My husband and I call and call and just get the run around. This is the worst customer service place ever. I will never go here again. It's just mind boggling that your car can just sit there with no one working on it and nothing getting resolved. Two weeks! We are done and will just pick up the car and go somewhere else. Do not waste your money or time here. More