Route 46 Chrysler Jeep Dodge

Excellent Customer Service! If I could give 10 stars I would! I just bought my new car with the help of Sterling Taylor who’s customer service skills were excellent. He was so fr If I could give 10 stars I would! I just bought my new car with the help of Sterling Taylor who’s customer service skills were excellent. He was so friendly, patient, knowledgeable and didn’t make my experience seem transactional! More

Loving my brand new Jeep! If you need help buying a car or truck Sterling is the go to guy! So happy with my overall experience and my new Jeep! If you need help buying a car or truck Sterling is the go to guy! So happy with my overall experience and my new Jeep! More

Happy Wife...Happy Life!!! Sterling Taylor was the man of the hour. My husband and I went in arguing about what vehicle we wanted and in the end Sterling provided great informa Sterling Taylor was the man of the hour. My husband and I went in arguing about what vehicle we wanted and in the end Sterling provided great information and helped weigh out the pros and cons for us. Helping make our decision a smooth one...his level of professionalism and patience was impeccable. In the end I got what I wanted a new JEEP! Satisfied Customer MonicaR.R. More

Shady tactics So I had a Nissan Murano...lease was going to end in 4 months...I made an appt w RJ since someone recommended him. Since my lease was from a Route 46 So I had a Nissan Murano...lease was going to end in 4 months...I made an appt w RJ since someone recommended him. Since my lease was from a Route 46 dealership I thought this one ( Rt 46 Jeep) would work on paying off last 4 months since that’s the offer I received from Rt 46 Nissan. RJ said yes, so I went in and this guy was just rolling last months into new contract. Lol Be straight up and honest man. Then he got his boss and talked to me, a 51 year old man, like I was a kid. His words, “What do you wanna do?” Professional. Anyways, I’ve always had great experiences w their part and service...but this is the 2nd time I’ve had a distasteful experience w sales. Btw, ended going back to Rt 46 Nissan and got into another car. More

Great Month-End Deal Came in on the weekend to replace my Jeep, RJ Salas found the right car and the right deal for us. Also, thanks ti Mike Markoski. Came in on the weekend to replace my Jeep, RJ Salas found the right car and the right deal for us. Also, thanks ti Mike Markoski. More

BUYER BEWARE Let me tell you my experience. I had a least patriot with about a year to go I wound up at this dealership gathering information what was my best opti Let me tell you my experience. I had a least patriot with about a year to go I wound up at this dealership gathering information what was my best option as I was starting to go over my mileage. Elvin and Bill the manager We’re very persuasive and telling me that it would be best to trade that vehicle in and get a new one with no additional charges to me. They informed me they would send me the check to pay off my lease I thought this was odd as I’d never leased a vehicle before so I thought maybe this is the way it was done. The check came in the mail and was one month short I proceeded to call and leave messages for about three or four days when finally I received a callback from the manager explaining that the payment was short He said he needed to look over the contract and will get back to me approximately two days later he got back to me and agreed to send the additional months check which I sent to Chrysler. A few days later I received a bill in the mail for $1200 for Mileage overage and a disposition charge whatever that’s for. I also put down $2000 on the new lease. Again I proceeded to leave several messages and today I received a message back from #BAL the manager which stated that bill would be my responsibility this was never discussed when they were being so pleasant in the dealership to get me to purchase one of their vehicles if I had known that I would’ve just refinanced the jeep I had when the lease was up. I would also like to share my daughters experience with the Kia dealer in Denville Joe her sales person the manager the finance guy Could not have been more professional when helping my daughter choose a car as it was her first car that she purchased on her own. They explained everything to us show the showed her everything on the contract. We were so impressed my husband gave his 2000 Jeep away and went back to the Kia dealer and leased a sportage. This dealership has my business Moving forward. So again buyer beware I would not go to this dealership ever I would not recommend them and I imagine my honest review of them will not put them out of business. But hopefully I can save somebody from having the same experience that I had. More

Buying my first car Had a great experience, was fully helped and we’ll ex on my purchase. Salesmen nick dutto went out of his way to make sure I was fully satisfied with Had a great experience, was fully helped and we’ll ex on my purchase. Salesmen nick dutto went out of his way to make sure I was fully satisfied with my purchase and made sure I was well taken care of throughout the whole process. Great people and a well organized dealership More

Service My vehicle is being serviced in a professional manner. I've been dealing with this dealer for 5 years and will continue servicing my vehicles at this My vehicle is being serviced in a professional manner. I've been dealing with this dealer for 5 years and will continue servicing my vehicles at this location. All issues been handled and cleared. Thank you for making it right More

Really good Everyone was really friendly. RJ did not let me leave till I was happy with the price. Had a few hiccups along the way but he checked un with me and Everyone was really friendly. RJ did not let me leave till I was happy with the price. Had a few hiccups along the way but he checked un with me and worked around my hectic work schedule to get the problem resolved. Even with the busyness of the dealership he still did his best to ensure I was completely satisfied with my purchase. And as much as called anand emailed with my many questions it's like talking to a friend when dealing with Rj More

I loved I am super happy for my dodge durango excellent attentions by the lady Dolores Rodriguez, is super expert in your area of ??sale I recommend it I am super happy for my dodge durango excellent attentions by the lady Dolores Rodriguez, is super expert in your area of ??sale I recommend it More