Route 46 Chrysler Jeep Dodge - Service Center
Little Falls, NJ
444 Reviews of Route 46 Chrysler Jeep Dodge - Service Center
Service on my Jeep Cherokee I have to say that even though I did not purchase my Jeep from this dealership, I received first class treatment every time I bring the vehicle in for I have to say that even though I did not purchase my Jeep from this dealership, I received first class treatment every time I bring the vehicle in for service. As long as this continues I will purchase my next Jeep from them. More
An easy buying experience Buying my jeep from Route 46 was a very pleasant experience,the salesman i worked with was very knowledgable and helpful. The service department has a Buying my jeep from Route 46 was a very pleasant experience,the salesman i worked with was very knowledgable and helpful. The service department has also been very good overall More
Hassle free dealership The service techs located the source of an annoying rattle and quickly made an adjustment to eliminate the noise. Job well done. Very happy with the The service techs located the source of an annoying rattle and quickly made an adjustment to eliminate the noise. Job well done. Very happy with the quality of service. More
Excellent service Did not wait long for help when I got there and had an oil change. Very friendly staff! Would definitely recommend them! Thank you for your service! Did not wait long for help when I got there and had an oil change. Very friendly staff! Would definitely recommend them! Thank you for your service! More
Service dept needs major improvement I was in for multiple recalls and an oil change. All but one recall happened because one is t fixable as of yet. The oil change did not happen at all I was in for multiple recalls and an oil change. All but one recall happened because one is t fixable as of yet. The oil change did not happen at all even though when the appointment was made I requested that be included. I now have to schedule yet another appointment to get that done. Looking forward to the at least 10-15 minute hold time to get that appointment made. If the service wasn't included in my contract, I would not return. Sorry guys, you need much improvement. More
Service Excellence Raul provided excellent service and went above and beyond to make sure I felt Route 46 Jeep cared about their customer. He took care of keeping me in Raul provided excellent service and went above and beyond to make sure I felt Route 46 Jeep cared about their customer. He took care of keeping me informed and was honest in providing detailed information. He is very knowledgeable and is an asset to the company. I have called him for questions and he takes the time to provide his assistance and makes you feel you are not just another customer. Thanks Raul for your special dedication to client satisfaction. More
Sales and service I purchased my Jeep Latitude in May and was very pleased with the time spent to explain everything to me as well as RJ Salas answering any questions I I purchased my Jeep Latitude in May and was very pleased with the time spent to explain everything to me as well as RJ Salas answering any questions I had. This was my first new Jeep in 15 years. I had my first service on the vehicle last week and was helped bu Raul Roman. I did not have to wait. I was taken on time for my appointment and the service was fast! I had questions regarding my 15 year old Jeep and Mr Roman was knowledgable and arranged an appointment for me. This dealership has proved much more customer friendly than one I have used previously. Thank your Route 46 Chrysler Jeep Dodge. Great customer relations and service More
Excellent Serive Department I was greeted by Dave Fresco service adviser with a smile and professionalism. Dave took the time to get to know me and then asked me the concerns I h I was greeted by Dave Fresco service adviser with a smile and professionalism. Dave took the time to get to know me and then asked me the concerns I had about my ram 1500. While I sat in the customer waiting area Dave came in and gave me progress updates on my truck. It is rare in today's world that an individual takes that amount of time Dave did to make sure I was happy and comfortable while I was waiting. When my truck was finished the mechanic "Buzz" and Dave both took the time and explained what was serviced. All I can say is outstanding and thank you !!! More
excellent service service adviser Raul Roman handled my problem professionally and quickly. it was a pleasure dealing with him, He also got me a loner car. Thank you ag service adviser Raul Roman handled my problem professionally and quickly. it was a pleasure dealing with him, He also got me a loner car. Thank you again for your help More