Route 46 Nissan

Zero stars if I could. .. I stopped at Route 46 Nissan to purchase a used vehicle they had on their lot. I didn't try to haggle over the listed price and when asked by t .. I stopped at Route 46 Nissan to purchase a used vehicle they had on their lot. I didn't try to haggle over the listed price and when asked by the salesperson how I'd be paying for the vehicle I advised I'd be paying cash for it. The dealer tried to pressure me into financing at least a portion of the vehicle and they told me the purchase price was at a minimum with the assumption the buyer would purchase the extended warranty and would finance the vehicle through them. I finally acquiesced and agreed to finance a portion of the cost through them, however I still declined the protection package. The manager then informed me that the dealership was no longer interested in proceeding further with the sale. Wow! Talk about unethical! There's nothing in their advertising to alert buyers that the buyer will be expected to purchase the extended warranty and finance through them before they'll consider selling a car to you. Astonishing how they treat a prospective customer who could have been a very loyal customer! My recommendation is to skip this dealership and go elsewhere! More

The people were nice. I got a fair deal and the process was fast. Overall a great dealership! I got a fair deal and the process was fast. Overall a great dealership! More

I’ve just purchased a vehicle with George Mack and Bernard Birtch i’ve purchased several vehicles here, and I’m always treated with kindness and compassion. If you need to buy a vehicle, I highly rec Bernard Birtch i’ve purchased several vehicles here, and I’m always treated with kindness and compassion. If you need to buy a vehicle, I highly recommend route 46 Nissan. I know I will always purchase my vehicles from Route 46 Nissan. More

Offered to pay full price as advertised, then they say there’s a $4,000 fee for pre-owned certification which was included per advertisement. The I say I don’t need it since the car has less than 4,000 mi there’s a $4,000 fee for pre-owned certification which was included per advertisement. The I say I don’t need it since the car has less than 4,000 miles and they say I have to buy it. This place and the manager are a joke. Crooks. More

George Mack & Bernard Birtsch took excellent care of me. They not only made the buying process easy they also kept my daughter happy. I will definitely send them all my family & friends. Great sales experie They not only made the buying process easy they also kept my daughter happy. I will definitely send them all my family & friends. Great sales experience!!! More

The worst dealership I have dealt with. They don't bother to give you straight answer or even call back. They just want your money and want nothing to do with you. They tell you one thing a They don't bother to give you straight answer or even call back. They just want your money and want nothing to do with you. They tell you one thing and say one thing but then in person you find out different. Very unprofessional and unreliable. This is reflection on overall experience with the dealership and not just sales rep. More

My car Had to scratches on it I was promised that they was gonna paint it. They never painted it and the price on a vehicle was $23,700 I put $15,000 down they finance the rest of the money with the bank was gonna paint it. They never painted it and the price on a vehicle was $23,700 I put $15,000 down they finance the rest of the money with the bank they make me sign paperwork. They never give me the paperwork. They only make me sign sign. They sign that two weeks later I got a phone call from the bank saying that I owe them $18,000 what was crazy amount so I called I complain I went back. I was gonna give the car back and Sam from the finance department promised me I was only pay $14,000 to the bank. That was a second line so you make me change my mind and keep the vehicle. The bank called me and tell me I owe them $18,600 and some change lies after lies unbelievable. So disrespectful with citizen families I feel ripped off they never fix my car paint out what I’m not supposed to owe. Sam never called me back. Nick never call me back. Nobody call me back. They don’t answer in my calls. That’s a shame shame. Shameless. More

Route 46 Nissan assistive me very well with getting my new car. Especially my salesman George Mack and Bernard Birtson took care of me and made sure I got hat I wanted. new car. Especially my salesman George Mack and Bernard Birtson took care of me and made sure I got hat I wanted. More

I originally left, not one but two 5-star glowing reviews on Google for both my Sales Consultant, Joseph D., and the Sales Manager, Bernard B. Regrettably, 5 weeks post-sale, I have to adjust my rating so th on Google for both my Sales Consultant, Joseph D., and the Sales Manager, Bernard B. Regrettably, 5 weeks post-sale, I have to adjust my rating so that other potential buyers are aware of what can transpire after a sale. I had an offer from a different Nissan dealer further away, which also included an internal and external vehicle protection package. Because Route 46 Nissan was more conveniently located, I asked if they could match the offer. Route 46 Nissan did so on condition that I finance with them (which was not my original plan), which I agreed to do. Now 5 weeks later, after multiple attempts to reach the Sales Consultant who had promised me IN WRITING on the delivery receipt to arrange for the post-sale application of the anti-stain/paint interior/exterior protection package, he has not responded to a single voicemail from me or my wife or my email. On the one occasion my wife actually reached him, he said he would call right back and hung up. He never did call back. I went back to the dealer in person and spoke to the Sales Manager, who was polite and offered to speak to the Sales Consultant on my behalf, but nothing has changed since. The dealer has still not applied the promised vehicle protection package. Unfortunately, the bottom line is that while you will be treated courteously when you go to purchase a car, you will be completely ignored afterwards, and you simply cannot rely on any promises for post-sale options or accessories even when you have those promises in writing as did I. I hope that this review, my longest review ever, serves as a warning to future customers to demand every option/accessory promised installed or applied before you take possession of your vehicle. More