Route 46 Nissan

Superior sales experience Best sales experience with Tomas DeFelice! He took the time to work with us on everything from color to options and helped facilitate the purchase pro Best sales experience with Tomas DeFelice! He took the time to work with us on everything from color to options and helped facilitate the purchase process. More

SCAM ARTISTS My car required service after driving it literally a couple weeks and could not even pass NYS inspection without having repairs done to it including f My car required service after driving it literally a couple weeks and could not even pass NYS inspection without having repairs done to it including front right axel completely blown, fluids leaking, car showing misfiring of cylinders, bent/damaged steering parts, front differential, rear differential, transfer case, right rear balance, wiper malfunction, etc. I now have my car back that was “fine” and “only required spark plugs after a thorough inspection” but the air conditioner now does not work and the temperature gauge consistently reads “H” to indicate that it is overheating, this happening on the same day I picked it up. In addition to my car still struggling to accelerate and feeling as though it is losing power. I asked to speak with a manager regarding this, this request has not been granted. I was charged to have my paperwork delivered to me after purchasing my car and never received it. I had to drive there to request it and was not refunded this charge nor did I receive all the paperwork. My job has been called several times with messages being left on the main voicemail for all my coworkers to hear requesting I pay an additional $1,000 promissory note when I owe no money and this has been confirmed but they keep calling. I have been requesting to speak with a manager regarding my concerns and to this day, still have not received a single call back or email. Every time I drive there, I’m told no one is available or they are on vacation or it’s not their department. My car had to be taken off the road due to my temporary tags expiring TWICE. They also emailed me temporary tags which I was told after being pulled over and ticketed that this is HIGHLY ILLEGAL. I was charged a $8,000 “bank fee” on a $7,000 car and still haven’t had my request granted to speak with someone about this. The day I purchased the car I was told they were closing and had no time to discuss anything and were doing me a favor getting me out the door in time before they close and it is there policy that you receive plates and paperwork within 48 hours and everything can be discussed then in person. This never happened. I was told SEVEN times my plates were being overnighted and they never came. I went to another dealership, Flawless to purchase a separate car. The owner of this dealership, Patrick Rodriguez FaceTimes his friend who happens to be the assistant to the owner of Route 46 Nissan, Marissa for them to have a discussion that Wagner Abreu is known for operating in such a “shady” business manner “to make $100-$200” off the customer” and that I “will NEVER end up speaking with a manager as he will sweep this under the rug”. Marissa offered to speak with me per Patrick as to avoid legal action but I of course never heard from her either. The Lemon Law people advised me to pursue this as a fraud case as the entire car, deal and all business practices were misrepresented. Please do not waste your time and energy dealing with these people. Specifically Wagner Abreu, Yohanesh Lloyd, Samuel Ramos, Karissa Martel and Anthony Spinato. I would not wish this frustration and dissatisfaction on my worst enemies. More

Another great experience As far as customer service goes this dealership is by far the best!! Dealing with nick giacomaro and Bernie birch have always been a very easy experie As far as customer service goes this dealership is by far the best!! Dealing with nick giacomaro and Bernie birch have always been a very easy experience I've bought several cars from them and will continue buying more thanks again guys More

Best Salesperson Very Professional and knowledgeable , always willing to help a customer, came over without any clue of which vehicle I wanted, but Tom made my decisio Very Professional and knowledgeable , always willing to help a customer, came over without any clue of which vehicle I wanted, but Tom made my decision easy and understood my needs without pushing me or harassing !!! Thank you... More

My new murano! We came in half way through our lease with another brand just to see our options.. we met with Tom DeFelice and he was not only a pleasure to work wit We came in half way through our lease with another brand just to see our options.. we met with Tom DeFelice and he was not only a pleasure to work with but we left in a brand new 2019 murano at a great price!! Go see Tom for your next Nissan! You won’t be disappointed More

Another satisfied customer Nancy Segui was very professional. She was friendly and attentive to our needs. We explained to her our situation and she was able to make us a sat Nancy Segui was very professional. She was friendly and attentive to our needs. We explained to her our situation and she was able to make us a satisfied customer. We were a returning customer to this dealer. We will be a returning for a next purchase working with Nancy. More

JUST SIGN YOU BE FINE WRONG UP TO SIGNING THE DEAL ANYTHING YOU WANT WHEN YOU PICK IT UP CAR AND ITS NOT RIGHT WE NEVER SAID THAT. 3 HARD CREDIT CHECKS FOR LEASING A NISSAN ROUGE UP TO SIGNING THE DEAL ANYTHING YOU WANT WHEN YOU PICK IT UP CAR AND ITS NOT RIGHT WE NEVER SAID THAT. 3 HARD CREDIT CHECKS FOR LEASING A NISSAN ROUGE NEVER AGAIN More

Best place, honest I’ve been coming here since I bought my Nisson Maxima almost 10 years ago. Service “outstanding, pleasant respectful, calls always returned, car is a I’ve been coming here since I bought my Nisson Maxima almost 10 years ago. Service “outstanding, pleasant respectful, calls always returned, car is always fixed on first visit. Always rentals. I will buy another car here soon. My car has over 130000 miles and is perfectly fine. I always drove a caddy. This car is so much better, never a caddie again . and I had to bring.my cat inafter closing, the maintenance man let me.stay inside till ride came. More

New lease George McMickle was great, he helped us find the perfect car, took us for a spin, and it was an in and out process. Highly recommend! George McMickle was great, he helped us find the perfect car, took us for a spin, and it was an in and out process. Highly recommend! More

Experience at route 46 Nissan For starters I want to thank the team at route 46 Nissan especially Tomas DeFelice, for getting me into the car I wanted. Tomas was so patient and pol For starters I want to thank the team at route 46 Nissan especially Tomas DeFelice, for getting me into the car I wanted. Tomas was so patient and polite he listened and gave advice on what would be a better deal for me. He worked so hard with the Nissan team to negotiate a price that would fit within my price range. I’m so glad I came, I would highly recommend Tomas DeFelice he is truly a great sales advisor. More