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Rowe Auburn
Auburn, ME
570 Reviews
We’re here to help you buy the vehicle that’s right for you. You’ll find several tools on this site to make the process as easy as possible. Browse Rowe Auburn Ford, Hyundai, Kia and Volkswagen new or used car inventory, apply for credit or arrange for service.
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford, Hyundai, Kia or VW of your choice. At Rowe Auburn Ford/Hyundai/Kia/Volkswagen, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford , Hyundai, Kia and VW models. Wherever you live in the Lewiston / Auburn area, or if you're driving from Augusta, Waterville, Gray, Wiscasset or Farmington, we’re ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 570 reviews
November 18, 2025
My wife went in the first time and specifically said to put the truck on the diagnostic tool and if the truck needed a starter to replace it. She was told, it only needed a new battery and only charged us put the truck on the diagnostic tool and if the truck needed a starter to replace it. She was told, it only needed a new battery and only charged us half on the diagnostic. She had to return a different day because there wasn't a battery in stock. The day she returned, they didn't order it so she had to wait while they run to NAPA to get one. The next week, the truck wouldn't start again. My wife calls to set up an appointment to get a starter put in. This time I go in for the appointment. I was at the dealership at 1130 for a 130 appointment. They brought the truck in before 1 and at 150 it was sitting outside. At 250 they come to tell me they put it on the diagnostic and it needs a starter. I told them when I had checked in that it needed a starter. They are saying no one told them it needed a starter. Now they say we have to wait for another date and use more of our time, pay our gas and who knows how much more money!! More
by Aesman56
Employees Worked With
June 05, 2025
service dept is awful. they didnt tighten the oil drain plug after my complimentary oil change. it slowly vibrated out over the course of a couple weeks and this morning i they didnt tighten the oil drain plug after my complimentary oil change. it slowly vibrated out over the course of a couple weeks and this morning i got out to my car and theres a puddle of oil under it. oil plug only had a quarter turn left before it wouldve fallen out completely. i tightened the plug and had to add 3 quarts before it showed on the dipstick. i got EXTREMELY lucky that it happened the way it did. it couldve easily destroyed the engine if the plug fell out while driving on the highway. wouldve been a complete nightmare to get them to warranty that even though its 100% their fault. also they are very unprofessional in the waiting room of the service department. they talk xxxx about customers and say hateful homophobic things in front of customers. dont ever buy a car here if you want to be taken care of. More
by a
Employees Worked With
all of them
January 01, 2025
Poor customer service communication in service department fabricates and falsifies information. Transparent to the truth false accusations made without contacting customer. Customers beware. fabricates and falsifies information. Transparent to the truth false accusations made without contacting customer. Customers beware. More
by Watch Out
Employees Worked With
Misty, Marc, service, mechanical
September 19, 2024
I had to get an inspection sticker and this dealership called to schedule one given that we have had any/all work done here in the past two years. They said my tinted windows measured 31 instead of the l called to schedule one given that we have had any/all work done here in the past two years. They said my tinted windows measured 31 instead of the legal limit of 35. Who knew? So, they told me to bring it to an auto body shop to have it tested and get a "certificate" if it passed. Funny thing was, this same place inspected the same car last year and never said a word about the tint. We bought it brand new in a different state. And, the auto body place said it was 33 and there is a margin of 2, so I got the darn certificate. I go back to the dealership and have to wait for a technician to be available because the two clerks didn't like the way I came in and handed them the "certificate" and complained about having to waste $45 when clearly their equipment is not working properly. Thus, the manager comes out to give me proof of the law and says that since he is the new Mgr, things are done by the book now. HUH? Last year, I guess not so much. When I ask why I wasn't told I had to bring the certificate, he says it is my vehicle and should know the laws. WOW. I'll never go back there again- EVER. Nor will I buy a HYUNDAI. More
by cmacknz
Employees Worked With
Shannon Sturgis
September 05, 2024
The BEST to work with! HIGHLY recommend her m for all your new and used car needs! HIGHLY recommend her m for all your new and used car needs! More
by Kyle.labrecque
Employees Worked With
Other Employees :
Chip Pettengill
June 10, 2024
He was awesome person very helpful we love him he is so nice very friendly it’s hard to find nice people today everyone there was very friendly and helpful I will recommend you guys to everyone I now to go nice very friendly it’s hard to find nice people today everyone there was very friendly and helpful I will recommend you guys to everyone I now to go there it’s a great place to buy a car we loved him and everyone there we love our jeep I’m so glad I found you I no it’s was far but it was worth every minute wish you all the best you were a 1000 percent the best if I ever need another car I will come se you guys thanks so More
by Paula
Employees Worked With
January 15, 2024
Yesterday I bought my 2nd Hyundai from James Morin at Rowe in Auburn, ME! Both times I have been, I’ve had a great experience! I also brought my mom there to get her Hyundai from James, & my husband will Rowe in Auburn, ME! Both times I have been, I’ve had a great experience! I also brought my mom there to get her Hyundai from James, & my husband will be getting his next vehicle there when the time comes. I have bought many vehicles from several dealerships, & never had as good of an experience as I have at Rowe Hyundai in Auburn! I can’t recommend them and James highly enough!!! More
by cjbillings90
September 18, 2023
I took my VW Tiguan to Rowe to have quite a few repairs on numerous occasions and could not be more pleased. Their staff is professional, honest, and very personable with reasonable prices. Megan Webber wa on numerous occasions and could not be more pleased. Their staff is professional, honest, and very personable with reasonable prices. Megan Webber was the service advisor I primarily dealt with and she went above and beyond to help me and was always available for questions or concerns. She remained understanding and helpful every step of the way- from obtaining the quote(s) to the actual repair(s). More
by mgrimmett1
Employees Worked With
September 09, 2023
I was satisficed with the service rep. but I believe the labor cost was way overboard my car was in garage for 7 hours with one mechanic. and my labor was 2600.00 but I believe the labor cost was way overboard my car was in garage for 7 hours with one mechanic. and my labor was 2600.00 More
by kdunham88
Employees Worked With
