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Rowe Westbrook - Service Center

Westbrook, ME

3.9
35 Reviews

35 Reviews of Rowe Westbrook - Service Center

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June 11, 2021

"Rich has always gone above and beyond to help with all..."

- megagixer

Rich has always gone above and beyond to help with all services for both vehicles I purchased through Rowe. The service team at Rowe Westbrook is excellent. I can't work on my vehicles anymore so I have to take them to get repairs if needed. I've always dreaded having to go to a dealership for service. But not at this location and with this team. I trust these guys and they do a great job.

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Recommend Dealer
Yes
Employees Worked With
November 04, 2020

"Matt is always helpful and gets things done! He's the..."

- jd

Matt is always helpful and gets things done! He's the only one that I deal with when I go there. Thanks Matt for always being so helpful!!!

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Recommend Dealer
Yes
Employees Worked With
October 15, 2020

"Ryan Nealey is a great mechanic and very personable, the..."

- debidyer

Ryan Nealey is a great mechanic and very personable, the service at Rowe Ford is great as are all the associates I’ve had contact with

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Recommend Dealer
Yes
Employees Worked With
Ryan Nealey
August 15, 2020

"Simply awful Daughter came in for oil change and they..."

- Bigfrey

Simply awful Daughter came in for oil change and they found several things wrong would not help with anything Put her back on road in an unsafe car

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Recommend Dealer
No
Employees Worked With
May 10, 2019

"Upset about not able to use the coupon for oil change "

- Service

It was my first time going for service. I received a coupon from you for a $17.95 oil change. I showed it to the service adv. He said something about giving me a $15 discount. Oil change & tire rotation cost me $52.56. Did I get the discount? Thank you Lorraine Soucy

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Yes
Employees Worked With
Phillip Chouinard
April 29, 2019

"unfortunate car mishap turns positive"

- Ranger

What I thought was going to be a routine scheduled car repair ended up being a total brake failure and a car not worth keeping. The dealership as a whole were very caring and supportive. The salesman, Ed was personable, knowledgeable and never pushy. He made what is typically a long arduous process very easy. I ended up leading a Ford Ranger!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : The woman who worked the service desk at Hyundai. So very kind and helpful
April 17, 2019

"Amazing service "

- Jess7294

Nothing beats the service at Rowe Ford! My daughter and I came in for my appointment and was promtly greeted but friendly happy faces. My writer Brandon was very efficient and courteous. My tech Jim was fast and efficient and had me out quicker than expected! The shuttle driver made sure we knew there were snacks and beverages for us while we waited. Great group of people and they have the best prices around. I wouldn't go anywhere else!

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Yes
Employees Worked With
Brandon Andrews
February 05, 2018

"Vehicle datail"

- Repoman1980

I had my 2011 Chevy Cruze detailed today at Rowe Ford in Westbrook for under $150.00 I met with a guy named Isaac Clark he said he could do his best getting it clean i picked it up and OMG it looked like a brand new car not a spec of dirt nor stains it also smelled so good he went way beyond what I expected I will for sure be referring him and Rowe to everyone and will return to him for all my cleaning needs thanks Isaac and Rowe

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Yes
Employees Worked With
Isaac Clark
December 31, 2017

"Consistently Great Service — Going on 7 Years"

- gginn

I purchased a new Sonata in 2012 (from Jason Burns) and have had all my service done at Rowe since. The Rowe team has always done excellent work: timely, reasonably priced, and very helpful. For example, on my most recent visit (last Friday) I was informed that I will need new brake pads soon — and the service department will be sending me a reminder, just as they have consistently over the years whenever the car was due for service. I very much appreciate those reminder calls. I usually see Sharon Crossman when I come in, and Sharon always provides a first class service experience. Last Friday I was with Josh Blanchard and received the same first class treatment. My compliments and appreciation to the Rowe Team! You are consistently delivering 5-star service. Gregg Ginn

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Blanchard, Sharon Crossman
August 09, 2016

"Great Service"

- Raymez

My wife and I are full time RVers and have had a hard time finding a dealer where we could get our 15000 mile service done on our 2015 Ford Class C MH. I contacted Rowe Westbrook Ford on 8/8/16 at about 10 am and they told me there was a 4:30 pm slot available in their heavy truck shop. I arrived at about 3:15 and spoke with Duane Harvey the service writer. He got us in immediately and took great care of us. We were ready to go by about 5:00. Duane has a great personality and was very efficient. I would recommend this dealer for whatever your Ford needs are! Thanks Duane.

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Recommend Dealer
Yes
Employees Worked With
Duane Harvey
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