Rowe Westbrook - Service Center

I would highly recommend Rowe Ford/Hyundai in Westbrook. I purchased my vehicle there about 9 months ago. I recently had a situation that originally caused me some concern, but the service department there I purchased my vehicle there about 9 months ago. I recently had a situation that originally caused me some concern, but the service department there ensured that I was taken care of, and that is something that I value very much as a customer, as I work in customer service as well. I fully anticipate continuing a working relationship with Rowe for any forthcoming service issues! More

The guys at the Quick Lane are knowledgeable, courteous, and professional without being stiff. Work is done right, and on a schedule that accommodates me as much as possible. They make an effort to take c and professional without being stiff. Work is done right, and on a schedule that accommodates me as much as possible. They make an effort to take care of me as well as my car! More

WeI think that Rowe is a good dealership from which to buy a car, but I'm not sure about the service part of the dealership. We've had problems with the car that we bought but they've taken it in and trie buy a car, but I'm not sure about the service part of the dealership. We've had problems with the car that we bought but they've taken it in and tried to fix it. We are still having problems with the alignment. I'm disappointed that there are still problems after taking it in twice. I'm not sure if it is the car that can't be fixed or if it's the mechanical. We bought another car from Rowe earlier and haven't had any problems with the alignment on that car. I'll give them another chance, then take it elsewhere to try to be fixed. If they fix it, we won't do business with Rowe repair service again. More

After having numerous bad experiences at my local Hyundai dealership in Augusta, Rowe Westbrook was recommended to me by my boyfriend. Although Rowe is almost 90 minutes away from where I live, I decided to dealership in Augusta, Rowe Westbrook was recommended to me by my boyfriend. Although Rowe is almost 90 minutes away from where I live, I decided to give them a try and I am so glad I did. The friendliness of the employees at the Quick Lane is exceptional. Not only are they friendly, but also the quality of the workmanship is outstanding. The technician and Kevin, the Quick Lane manager, both explained in layman's terms what was wrong with my SUV and how best to correct it. I left feeling valued as a customer and I look forward to purchasing my next car from Rowe Westbrook, a company capable of excellent work and worthy of my loyalty for years to come. In particular, Kevin is great to deal with and Roland, my technician, is personable, honest, and kind. They treat their customers the way they would treat their friends and family. They are definitely worth the trip and I can't say enough positive about my experience at Rowe! More

Excellent office and service staff. We have 2002 Ford Explorer that our daughter drives. Still great shape, safe car. Scheduling work is easy, convenient and communication is excellent. When in the marke Explorer that our daughter drives. Still great shape, safe car. Scheduling work is easy, convenient and communication is excellent. When in the market next, will definitely buy our next car from Rowe! More

My family and I have been customers of the Rowe service department for many years. We are very happy with the work they have done and we will continue bringing our vehicles to Rowe. I always recomend them department for many years. We are very happy with the work they have done and we will continue bringing our vehicles to Rowe. I always recomend them to friends and co-workers. Great honest service done at a good price. More

Have lived in Maine for 17 years and will travel an hour to have my cars and truck serviced by Rowe Westbrook. Rob Adams team has taken care of all my vehicles and my friends.I bought a 1995 Ford Explorer a to have my cars and truck serviced by Rowe Westbrook. Rob Adams team has taken care of all my vehicles and my friends.I bought a 1995 Ford Explorer and had is serviced at Rowe till I sold it in 2006..now they service my 2005 Chevy Silverado work duty truck and my wife's Mitsubishi..I highy reccomend this company for sales and service for all Mainers. More

Rowe Ford Hyundai always gives me great customer service! Sharon and the technicians are great! The customer lounge is very comfortable with plenty of things to do. They are the only ones I trust with my car Sharon and the technicians are great! The customer lounge is very comfortable with plenty of things to do. They are the only ones I trust with my car. I will always be a customer of Rowe Ford Hyundai. More

I've been using Rowe Hyundai for over 8 years. Purchased 3 vehicles and have always had them serviced by Sharon's team. As lone as I've been going to Rowe I have always had a good experience! I love how my 3 vehicles and have always had them serviced by Sharon's team. As lone as I've been going to Rowe I have always had a good experience! I love how my vehicle is waiting by the door and clean. I would never trust my vehicle to anyone else. Not to mention how nice everyone is in the servuce department. I purchased my first vehicle from Dave and found the experience was no hassle so I went back and Wil took very good care of me. Mike's team is knowledgeable and take time to explain the vehicle inside and out. I'm happy with my new Sonata. More

I have been using the Rowe Ford Service Department since 1998, dealing primarily with Scott Joys but occasionally with Rob and Sharon. I very much appreciate the professionalism of all of them. I like h 1998, dealing primarily with Scott Joys but occasionally with Rob and Sharon. I very much appreciate the professionalism of all of them. I like having repairs explained to me in terminology that I understand, and on occasion the explanation has included drawings. My concerns have always been dealt with promptly and courteously. I like being made aware of upcoming routine maintenance needs as well as potential problems allowing me time to budget for them. I like leaving the service department feeling secure that my vehicle is well maintained and safe. When my vehicle was involved in an accident Rowe worked with the insurance company to ensure repairs were done to specifications that returned the vehicle to like new condition. More