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Royal Automotive
Vestavia Hills, AL
1,175 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,175 reviews
September 11, 2025
Great experience buying from Carter Ward and Royal Automotive. Low stress, honest communication, and no unnecessary waiting. The way car buying should be. They gave me a fair price for the car and Automotive. Low stress, honest communication, and no unnecessary waiting. The way car buying should be. They gave me a fair price for the car and a fair value for my trade. Their offer was exactly the number I had in mind so I did not even need to negotiate. It was an honest and fair deal. After I took possession they took care of an issue with the tire even though they were not obligated to do so, Fantastic service. I will go back to Carter and Royal anytime I am in the market for a used car More
by Auatty
September 11, 2025
Matt, Carter, and the team at Royal were easy to work with and helped me find exactly what I came in looking for, with absolutely no pressure. I highly recommend these guys if you’re in the market to buy with and helped me find exactly what I came in looking for, with absolutely no pressure. I highly recommend these guys if you’re in the market to buy a new or used vehicle. More
by bbailey_116
August 31, 2025
No pressure was placed on us to buy. All questions were answered completely and knowledgebly. Friendly atmosphere. Very good experience. All questions were answered completely and knowledgebly. Friendly atmosphere. Very good experience. More
by ghannum
Employees Worked With
August 30, 2025
JP with Royal Automotive were absolutely amazing! We have been looking for a specific car for a couple months now and JP was able to find us the car we were looking for. We were in and out very quick We have been looking for a specific car for a couple months now and JP was able to find us the car we were looking for. We were in and out very quickly. He walked us through the whole process and made sure we knew what was going on every step of the way. Thank you JP! More
by hannah
Employees Worked With
August 14, 2025
A very stress free buying experience, informative, relaxing and no pressure tactics. Nice job by Carter Ward relaxing and no pressure tactics. Nice job by Carter Ward More
by horace.sellers
Employees Worked With
August 10, 2025
Royal Automotive is warm and professional. Cater and Mikah were outstanding to work with. Great experience . Cater and Mikah were outstanding to work with. Great experience . More
by lindagwood340
Employees Worked With
August 09, 2025
I found a Suburban I was interested in and sent an email to see if it was available and within minutes he contacted me about it, even though it was late. First thing the next morning he sent me videos and p to see if it was available and within minutes he contacted me about it, even though it was late. First thing the next morning he sent me videos and photos and was able to answer all questions and get our paperwork done. By 4:00 we had driven from Memphis and in our new truck! Carter and Micha made everything extremely easy for us! More
by kaciekmartin
August 09, 2025
Carter is very knowledgeable about cars and was quite helpful in our transaction. Will definitely keep Carter and Royal Automotive in mind the next time we are in the market for a vehicle. helpful in our transaction. Will definitely keep Carter and Royal Automotive in mind the next time we are in the market for a vehicle. More
by Lesliem.s
July 31, 2025
Carter was very professional and was a pleasure to work with. He went far and beyond to help accommodate our needs. with. He went far and beyond to help accommodate our needs. More
by bchambers26
Employees Worked With
July 14, 2025
Very accommodating! Enjoyed doing business with this dealership, especially Allan! If I ever need another car, Royal will be my choice. Enjoyed doing business with this dealership, especially Allan! If I ever need another car, Royal will be my choice. More
by joansmith209
Employees Worked With
