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Royal Automotive

Vestavia Hills, AL

4.9
1,190 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,190 reviews

November 27, 2025

Royal makes it easy every time. I have worked with Carter Ward on several occasions. He is the BEST! Highly recommend him and Royal for all car needs. More

by kshea1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2025

I had a great experience with Royal Automotive and Carter Ward! He made it so easy and went the extra mile to make sure I was taken care of! I will definitely be using Royal Automotive again in the future an More

by aemery33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2025

This was my second purchase with Royal Automotive and specifically Carter Ward. I have nothing bad to say whatsoever! Carter worked with me to find a vehicle that would best fit my needs and was very kno More

by connorc.johnston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2025

Awesome experience! Royal staff makes the car buying process super easy and fast. Great people! More

by john.m.fine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Harper
November 17, 2025

Royal Automotice has a very friendly/ family-like environment where they make you feel like part of their family. They don't try to upsell you on vehicles or add shady packages just to make more mone More

by infernalac3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2025

I can't say enough about Royal Volvo and our salesperson, Allen Cook. My family and I appreciated the no pressure and laid back approach letting us as the customer drive the process. Our experience working w More

by batchelorpad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2025

Transaction could not have been easier. I was used to sitting and waiting at dealerships for hours. After a couple short calls ahead of time, the deal was done. A test drive and 5 minutes o More

by davidgmarsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

Outstanding customer service all around. They drove the vehicle to my house in order for me to test drive and take a look at it. Afterward, the negotiation process was pretty seamless over More

by mumper.matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2025

Straight to the point dealership. Didn't try to sale me somthing I did not want. Answered all question quick. More

by bob.howard85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2025

Mr. Ballard was very courteous, patient and knowledgeable. His guidance in the buying process made the purchase less complicated and easy to understand. I will definitely tell friends and famil More

by vbs_mi3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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