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Royal Automotive
Vestavia Hills, AL
1,184 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,184 reviews
November 05, 2025
Transaction could not have been easier. I was used to sitting and waiting at dealerships for hours. After a couple short calls ahead of time, the deal was done. A test drive and 5 minutes o I was used to sitting and waiting at dealerships for hours. After a couple short calls ahead of time, the deal was done. A test drive and 5 minutes of paperwork, then I was out the door. More
by davidgmarsh
October 31, 2025
Outstanding customer service all around. They drove the vehicle to my house in order for me to test drive and take a look at it. Afterward, the negotiation process was pretty seamless over They drove the vehicle to my house in order for me to test drive and take a look at it. Afterward, the negotiation process was pretty seamless overall. On the day I went to pick up my truck I was in and out of the dealership in less than one hour. Would highly recommend using them in the future and we’ll go back to them again for any future car buying needs! More
by mumper.matthew
October 26, 2025
Straight to the point dealership. Didn't try to sale me somthing I did not want. Answered all question quick. Didn't try to sale me somthing I did not want. Answered all question quick. More
by bob.howard85
October 17, 2025
Mr. Ballard was very courteous, patient and knowledgeable. His guidance in the buying process made the purchase less complicated and easy to understand. I will definitely tell friends and famil knowledgeable. His guidance in the buying process made the purchase less complicated and easy to understand. I will definitely tell friends and family about my experience. More
by vbs_mi3
Employees Worked With
October 17, 2025
Carter is the best! He made everything so easy and fast. He took the time to get the best deal for our family. Great customer service. We highly recommend working with He made everything so easy and fast. He took the time to get the best deal for our family. Great customer service. We highly recommend working with him at Royal. More
by barrich611
Employees Worked With
October 10, 2025
The customer service was really nice and make you feel comfortable. They work well with you and have nice deals. comfortable. They work well with you and have nice deals. More
by pettus.brittany
Employees Worked With
October 07, 2025
Easy to find, clean dealership. Matt the salesman was very nice and easy to work with. They made a deal with me when the other 2 dealerships I went to would not. I would definitely Matt the salesman was very nice and easy to work with. They made a deal with me when the other 2 dealerships I went to would not. I would definitely come back if they had what I was looking for. More
by dswilson65
Employees Worked With
October 02, 2025
Don and the team at Royal Automotive were wonderful to work with! Everyone was kind, attentive and knowledgeable. The deal was fair too. Highly recommend going to see them for your car needs! Ask for Don! work with! Everyone was kind, attentive and knowledgeable. The deal was fair too. Highly recommend going to see them for your car needs! Ask for Don! More
by Meg Donovan
September 20, 2025
I had always heard good things about Royal, and finally had the opportunity to find out for myself. I was looking for a used vehicle, but in excellent condition and found the perfect one for me. Great work had the opportunity to find out for myself. I was looking for a used vehicle, but in excellent condition and found the perfect one for me. Great working with Carter, Dave & Matt. Great vehicle purchase experience. Thank you Royal! More
by David S
September 11, 2025
Matt, Carter, and the team at Royal were easy to work with and helped me find exactly what I came in looking for, with absolutely no pressure. I highly recommend these guys if you’re in the market to buy with and helped me find exactly what I came in looking for, with absolutely no pressure. I highly recommend these guys if you’re in the market to buy a new or used vehicle. More
by bbailey_116
