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Royal Automotive
Vestavia Hills, AL
1,205 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,205 reviews
October 07, 2017
Excellent My first visit and was welcomed without any pressure. Matt was very interested in listening to my vehicle requirements and was diligent in pursuing m My first visit and was welcomed without any pressure. Matt was very interested in listening to my vehicle requirements and was diligent in pursuing my request. More
by Carolyn is z
October 07, 2017
Don makes the car buying experience enjoyable! Our last purchase from Don was our 3rd car to buy from him at Royal. Don just makes it so easy to do business. He will find what you want, work with y Our last purchase from Don was our 3rd car to buy from him at Royal. Don just makes it so easy to do business. He will find what you want, work with you to be sure it's what you want and get you a good deal. It's like meeting a friend, catching up and leaving feeling good about the car and the deal. Don always returns calls and emails and keeps you informed of what is happening with your request and or process. We have another car that comes off lease in May and we will be back to work with Don for our next vehicle. Don goes way beyond just being your sales person, it's like you know he is there for you, almost as if he is on your side and got your back, More
by Alan & Kathy
Employees Worked With
October 07, 2017
Always goes above and beyond Don is great, through the years I have leased and purchased cars with his help. He always goes above and beyond to make sure you are happy and have a Don is great, through the years I have leased and purchased cars with his help. He always goes above and beyond to make sure you are happy and have a great experience. Anytime I have questions about my car, I call Don and he is always friendly and available to help. Even though we now have a Volkswagen dealership in my town, I will still be going to see Don for my next Volkswagen purchase. More
by Hannah.Watkins
Employees Worked With
October 07, 2017
Don Thomas is the best! Don Thomas has consistently gone above and beyond to provide excellent customer service at Royal Volkswagen. Don assisted me in leasing my first Volks Don Thomas has consistently gone above and beyond to provide excellent customer service at Royal Volkswagen. Don assisted me in leasing my first Volkswagen in 2004. Over the 13 years I have both leased and purchased several Volkswagens from Don. He has on more than one occasion had a car delivered to me 4 hours from his dealership so that it would be convenient for me. Don is very easy to communicate with and makes the chore of car shopping a pleasure! More
by watmh
Employees Worked With
October 06, 2017
Great experience Don was straight forward. He wasn't pushy or salesy, he just told it like it is. I left a deposit and planned to pick up the car the following week, b Don was straight forward. He wasn't pushy or salesy, he just told it like it is. I left a deposit and planned to pick up the car the following week, because I live in Montgomery. He even offered to drop off the car for me in Montgomery so my wife wouldn't have to drive me. Really cool dude. Sales manager Larry also great. Had a very good experience. More
by Nate
October 05, 2017
excellent buying experience Being my first car I've ever bought without help from my parents ,I was very nervous when I began my search. After meeting with Matt Morgan I felt at Being my first car I've ever bought without help from my parents ,I was very nervous when I began my search. After meeting with Matt Morgan I felt at ease. He not only helped through the entire buying process but explain and showed me how to use every option on the car. I love my civic and couldn't be happier. Great price and even better service. More
by Lily22
Employees Worked With
October 05, 2017
From Salesman to Friend Matt started out as a salesman and is now one of my close friends. If you need a used car go see my friend Matt Morgan :) Matt started out as a salesman and is now one of my close friends. If you need a used car go see my friend Matt Morgan :) More
by TAMRA DAWN MCMANUS
Employees Worked With
October 05, 2017
Great experience The folks at Royal Automotive were great to work with. We had a great experience and would highly recommend them to family and friends. The price was The folks at Royal Automotive were great to work with. We had a great experience and would highly recommend them to family and friends. The price was great also! More
by Rick M
Employees Worked With
Sam Roberts
October 05, 2017
Exceptional attention to the customer ! Allen and Aaron " Team Volvo " made by buying experience quick, easy and painless. I will be back again and highly recommend them to my friends ! Allen and Aaron " Team Volvo " made by buying experience quick, easy and painless. I will be back again and highly recommend them to my friends ! More
by Robert
October 05, 2017
Great experience- no stress They found the car I wanted and made sure to get it at the price I wanted. No haggling, no pressure, and no stress. Great experience from start to fin They found the car I wanted and made sure to get it at the price I wanted. No haggling, no pressure, and no stress. Great experience from start to finish. We will always use Royal and recommend them to our friends and family now. More
by lleemills
