Royal Automotive

I was stranded with a tire blowout. John found the tire I needed, took great care of me and got me on my way quickly. needed, took great care of me and got me on my way quickly. More

John Ard took really good care of me, got my vehicle right in and had it back to me later that day. I give an A+ to the service department. right in and had it back to me later that day. I give an A+ to the service department. More

Because of his professional demeanor and congenial personality, Carter Ward made my automobile shopping experience both productive and pleasurable. He really gained my confidence when I asked him the personality, Carter Ward made my automobile shopping experience both productive and pleasurable. He really gained my confidence when I asked him the question, "If I were your mother, would you want me to have this car?" With no hesitation, he responded affirmatively in a frank, honest manner. I was sold! From the initial phone call to the final delivery of my car, Carter Ward was professional, approachable, respectful (in spite of my numerous, redundant questions), confident, and frank. Because of my interaction with Carter Ward and his utmost respect for your dealership and its impeccable reputation in the Hoover community, I will be referring others to Royal Automotive. He served your company well. A true Royal ambassador! More

Very Satisfied, very nice people!! My salesman Josh Miceli was very helpful and was willing to take the time to explain everything to me to ensure I was purchasing the right truck for me. I appreciate Miceli was very helpful and was willing to take the time to explain everything to me to ensure I was purchasing the right truck for me. I appreciate his patience. More

Very friendly people service was done in a timely manner. No hassles Brandon was great to deal with. Then he disscussed up coming service requirements over all great experience. No hassles Brandon was great to deal with. Then he disscussed up coming service requirements over all great experience. More

Fantastic experience! Extremely professional and stress free environment! Ed was wonderful to work with and treats his customers like family. Highly recommend Royal Automotive and Ed Swanger! free environment! Ed was wonderful to work with and treats his customers like family. Highly recommend Royal Automotive and Ed Swanger! More

Great salesman, on time and very willing to work with you so you can have the best dealer/customer experience. I will recommend this guy to anyone! so you can have the best dealer/customer experience. I will recommend this guy to anyone! More

Had a very pleasant experience at Royal. Ed was great to work with. Never felt any pressure or hassle. The truck I purchased had low miles with all the options I wanted at a fair price and I’m very happy! work with. Never felt any pressure or hassle. The truck I purchased had low miles with all the options I wanted at a fair price and I’m very happy! More

I've bought a few cars in my life and this was the easiest transaction that I've been through. Don Thomas was very thoughtful in his approach to my needs in purchasing a vehicle. There was no pressure easiest transaction that I've been through. Don Thomas was very thoughtful in his approach to my needs in purchasing a vehicle. There was no pressure from him. He was there to provide honest answers to what would be best for me. I appreciate his willingness to go the extra mile to ensure that I was the most important person to him. Thanks again.. More

Ralph is always professional and quick to get back with solutions, explaining details I can understand. I trust Ralph’s opinion as he has never been wrong and gives his honest opinion as repairs can become solutions, explaining details I can understand. I trust Ralph’s opinion as he has never been wrong and gives his honest opinion as repairs can become terribly expensive. I hope Ralph will be there for many years to come. I look forward to future service with Ralph! More