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Royal Automotive

Vestavia Hills, AL

4.9
1,156 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,156 reviews

September 18, 2020

No hidden fees, great prices and the purchasing process was quick and easy. The staff are very helpful and friendly. Would definitely purchase from them again! More

by Merry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
Sep 21, 2020 -

Royal Automotive responded

Thank you, Merry, for trusting Royal Volkswagen with your business. We are excited to hear that you are on the road in your new vehicle. Congrats and safe travels!

September 17, 2020

I have bought my third car from this dealer. Gary was a great salesman. He showed me all the bells and whistle for my new GMC Terrain. More

by glendahboudreaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Redd
Sep 17, 2020 -

Royal Automotive responded

Thank you for your loyalty to Royal Volkswagen! It is wonderful to hear that Gary went over the details of your car so you can feel confident out on the roads. Congratulations and we hope you enjoy your new GMC Terrain!

September 16, 2020

Carter was amazing to work with! He did a phenomenal job communicating and getting everything done before we arrived from Atlanta. Sammy got us in and out with all the paperwork. Amazing experience, and wou More

by crjonesy02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Royal Automotive responded

Thank you for leaving Royal Volkswagen a 5-star review! It is fantastic to hear that Carter and Sammy were such a pleasure to work with. We hope you enjoy the new vehicle!

September 15, 2020

Carter was extremely helpful and timely in everything he did. He was a pleasure to work with! He cares about your deal and your personal situation! More

by astroud23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Royal Automotive responded

Thank you for the rave review of Carter! We are so happy to hear that you enjoyed working with him to get into your new vehicle. We hope that you absolutely love it! - Royal Volkswagen team

September 11, 2020

This is the far best dealership to take your vehicle to have any service done. They are an Awesome group of people. My service person is the Best "Brandon Jennings" and so is the service Manager Chris Dell More

by fransqt247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Deller and Brandon Jennings
Sep 11, 2020 -

Royal Automotive responded

Thank you for your confidence in Chris and Brandon to get the job done! We appreciate your business and hope to see you back at Royal Volkswagen. Safe travels!

September 09, 2020

Very grateful for the amount of attention Matt provided for us while trying to purchase a vehicle. We are very happy with our first purchase from Royal Automotive. More

by schyler9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Royal Automotive responded

Thank you for taking the time to leave us a review and congratulations on your new car! It is great to hear that Matt delivered such an attentive purchase experience. We appreciate your business and hope to see you back at Royal Volkswagen!

September 04, 2020

Love my car! Ed was great very nice and very fast! Would definitely recommend Royal Dealership to anyone! Fastest easiest experience with buying a car More

by crystalmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
Sep 04, 2020 -

Royal Automotive responded

Crystal - thank you for reviewing the excellent experience you had with Ed at Royal Volkswagen! It is great to hear that you enjoyed a seamless purchasing process and that you love your car. Congrats and safe travels!

September 04, 2020

Carter did a great job and was a great temperament for me, patient and not pushy. He was extremely respectful and didn’t try to sell me unless I asked and when I did, he gave very candid feedback. More

by rubin.donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Royal Automotive responded

Thank you for the review! We couldn't be more pleased to hear that Carter provided the accommodating service we pride ourselves on at Royal Volkswagen, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

September 02, 2020

Excellent staff and the sales team and sales manger were very accommodating. I was very satisfied with the overall buying experience and would recommend this dealership to anyone looking to purchase a new More

by rob_pratt28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Freeman
Sep 02, 2020 -

Royal Automotive responded

Congratulations on your new car! It is wonderful to hear that you had such an excellent purchase experience at Royal Volkswagen. We appreciate your business and your recommendation. Safe travels!

August 26, 2020

This was our second purchase from Ed and the Royal team and they provided another great buying experience. From initial contact via email and text to the time we drive off the lot, they made sure all our n More

by jms13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
Aug 26, 2020 -

Royal Automotive responded

We're so proud to have earned your repeat business! It's fantastic to hear that Ed made your latest car-buying experience so attentive. Thank you for your confidence in Royal Volkswagen, and we hope you're loving your new vehicle!

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