Royal Buick GMC of Tucson

We purchased a new 2500 GMC from Royal and had the privilege of working with Amanda Hayes. She completed our sale and set us up with all the apps on our phones! What a great help! The extra parts we o privilege of working with Amanda Hayes. She completed our sale and set us up with all the apps on our phones! What a great help! The extra parts we ordered were installed and the truck was ready when promised. Our experience went smoothly and timely. Definitely would buy another vehicle from Royal and would use Amanda for sure! More

Excellent service from the second I walked onto the lot-really appreciate the family atmosphere, attention to detail, and willingness to listen to my needs! lot-really appreciate the family atmosphere, attention to detail, and willingness to listen to my needs! More

I had a great experience at royal gmc dealership. We found a vehicle that worked for us Ryan was easy to work with and wasn't pushy I would definitely recommend Ryan and the dealership royal to anyon We found a vehicle that worked for us Ryan was easy to work with and wasn't pushy I would definitely recommend Ryan and the dealership royal to anyone looking I will definitely be back when im ready for another vehicle thanks again More

Amanda Hayes was the best salesperson we have ever dealt with. She made the car buying experience actually enjoyable. Did most of the deal from home and then went in for the final paperwork and delivery o with. She made the car buying experience actually enjoyable. Did most of the deal from home and then went in for the final paperwork and delivery of the vehicle. Had a huge bow waiting on the car and even gave my wife a dozen roses. Very class act organization. Was also great to only deal with Amanda on this and not be shifted around to different people and departments. Amanda is a Huge Asset to Royal.. More

Daniel Acuna and Royal made the car buying experience better than I could’ve imagined. The process was smooth and stress free. Daniel worked with me on my time and terms, not pressuring me or rushing my better than I could’ve imagined. The process was smooth and stress free. Daniel worked with me on my time and terms, not pressuring me or rushing my decision. From my first call to the dealership to confirm car availability to it being delivered (sight unseen) he stayed in contact with me, informing me at every step of the way. The delivery driver was professional and courteous. My car was even better than I had anticipated. Very clean and great condition (used). I absolutely recommend both Daniel and Royal to anyone needing a vehicle, and will go back for future vehicles. More

Good morning Derek I just wanted to let you know that the Escalade "V" arrived last night and everything went fantastic. I want to tell you what a nice touch it was to open the door and find some beautif the Escalade "V" arrived last night and everything went fantastic. I want to tell you what a nice touch it was to open the door and find some beautiful roses on the passenger seat for my wife! Royal Cadillac must really understand happy wife happy life! Ha ha I know you were just doing your job but I want to tell you I feel you Go above and beyond every step of the way, and I appreciate that with you. Thank You. Royal Cadillac is the best dealership I have ever worked with, and I have worked with quite a few. Thank you Derek! Mark More

Smoothest vehicle purchase ever. Roy was very professional and extremely knowledgeable about the vehicle and everything we wanted to know about the purchase. Royals warranty extras w Roy was very professional and extremely knowledgeable about the vehicle and everything we wanted to know about the purchase. Royals warranty extras were worth the drive from Phoenix and the price was spot on for what we were looking for with no surprises. I will definitely be doing business with them in the future. More

He was attentive, informative, extremely patient and polite. I didn’t feel pressured or overwhelmed. He was inviting and a pleasure to work with!! He helped make the experience pleasant and was understa polite. I didn’t feel pressured or overwhelmed. He was inviting and a pleasure to work with!! He helped make the experience pleasant and was understanding of my indecisiveness, I will be recommending him to all in the near future! I believe any persons he come into contact with he leaves a pleasant lasting experience; he is a great asset to the company and has learned it well! More

Scott treated us great. He didn't ever seem to be in a hurry until the very end of the process. He was never pushy and we never felt pressured. He was very professional an He didn't ever seem to be in a hurry until the very end of the process. He was never pushy and we never felt pressured. He was very professional and I would buy from him again. More

They are very professional and treated me like family. Answered all my questions and put together a nice set of gifts afterwards! Karelly is the best! Ask for her personally! Answered all my questions and put together a nice set of gifts afterwards! Karelly is the best! Ask for her personally! More