Royal Buick GMC of Tucson

Great experience I would definitely recommend this dealership to potential customers. I drove from Phoenix to Tucson not knowing what to expect. I was greeted and well I would definitely recommend this dealership to potential customers. I drove from Phoenix to Tucson not knowing what to expect. I was greeted and well taken care of during the test drive and the paperwork process. Krysta was very helpful and made the experience enjoyable. Even the manger stepped in to help when needed and I felt that I was treated fairly and given explanations for every single line item. Two thumbs up! Thank you! More

Great to work with! Krysta and sales staff were excellent to work with and I appreciate doing business with them. Even though we were there late we were never rushed or Krysta and sales staff were excellent to work with and I appreciate doing business with them. Even though we were there late we were never rushed or hurried and I appreciate them taking their time to make the deal work, thank you. More

Stephen was informative and helpful! If you are looking for someone that is patient and making sure you walk out not second guessing any decision, this dealership is the place. I feel so If you are looking for someone that is patient and making sure you walk out not second guessing any decision, this dealership is the place. I feel so confident and comfortable with asking questions before buying my vehicle. Thank you royal for the help and the consistent cumstomer assurance. More

It was my first experience and it was great! My experience was very personal and professional as well as very attentive. I had an awesome buying experience from beginning to end. Definitely will My experience was very personal and professional as well as very attentive. I had an awesome buying experience from beginning to end. Definitely will do business there again. More

Fast and friendly purchase experience Stephen was a pleasure to work with! We've never bought from a Royal dealership but I definitely believe we will again. They work with the customer to Stephen was a pleasure to work with! We've never bought from a Royal dealership but I definitely believe we will again. They work with the customer to get what they want and at a fair price. We particularly appreciated working with the same person all the way through to signing finance documents. Royal makes it an experience to remember, in a good way, and having people like Stephen in the staff proves their commitment to customer service. We loved the time getting to know and chat with our salesperson. Who else gets to say that? Thank you Royal and thank you Stephen! More

Top notch service from Krysta Found myself a gorgeous LOW mileage BMW at a Royal lot. I contacted Krysta immediately and from there the rest was beyond easy and convenient! Krysta Found myself a gorgeous LOW mileage BMW at a Royal lot. I contacted Krysta immediately and from there the rest was beyond easy and convenient! Krysta was great to work with! She made our visit very quick and the overall experience a really great one! Definitely recommend Krysta to anyone and everyone! More

Royal treated us royally Excellent sales staff. No high pressure tactics. Very accommodating during the entire purchasing experience. Krista is highly knowledgeable on all Cad Excellent sales staff. No high pressure tactics. Very accommodating during the entire purchasing experience. Krista is highly knowledgeable on all Cadillac’s features. Her professionalism was noteworthy. More

Incredible Experience! From start to finish, our experience was top notch all the way. We have purchased many vehicles from this dealership and keep coming back for a reason From start to finish, our experience was top notch all the way. We have purchased many vehicles from this dealership and keep coming back for a reason! The staff is knowledgeable, friendly, and more than willing to go the extra mile to provide buyers with the best experience possible. I would recommend this dealership over any other in town without question!!! Krysta Diaz was very welcoming right from the beginning. Her knowledge of the vehicle I was looking at was superb, and she went well above and beyond in my opinion to seek out other options for me as we compared the GMC 2500 and 3500. Krysta was very upfront with information and answered all of our questions with ease. Without question one of the best experiences I've ever had with a car sales representative anywhere. Even when I had questions or needed help after the sale, Krysta was right there making sure we got everything we needed and were being treated properly. Thank you Krysta for helping us with this purchase. We absolutely love the truck!!! I would absolutely recommend Royal GMC and Krysta to anyone looking to make their next vehicle purchase! More

Easiest truck purchase ever I went in looking for a specific idea of what I wanted and Stephen Day took what I wanted and ran with it! He would let me know if new trucks coming t I went in looking for a specific idea of what I wanted and Stephen Day took what I wanted and ran with it! He would let me know if new trucks coming to the lot before they even got there to let me have the first look. It was by far the easiest and most hassle free vehicle purchase I’d ever had! More

New truck purchase I left an online message for more information. Nicole called me within the hour. She made the sales process personal and smooth. I would certainly do I left an online message for more information. Nicole called me within the hour. She made the sales process personal and smooth. I would certainly do business with her again. More