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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,404 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,404 reviews

March 19, 2018

Awesome I HAVE NEVER BEFORE FELT COMPLETELY SATISFIED BUYING A NEW CAR. I DID THIS TIME AND SO DID MY HUSBAND.WE COME IN TO LOOK A NEW BUICK AND ASKED KIM FO More

by JosieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Miller
Mar 23, 2018 -

Royal Buick GMC of Tucson responded

Josie, thank you for your kind words and for taking the time to inform us of your ongoing positive experience, and we're sincerely pleased to know that Kim 's efforts have made the difference for you. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need any service, we are more than happy to lend a hand. Kind regards, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com.

March 17, 2018

Amazing Experience Today and our new Buick - To Ryan, I just wanted to say thanks for all your help today and Linda really loved the roses. We are so very happy with y More

by TourGuy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Mar 23, 2018 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Ryan was able to go above and beyond your expectations and provide you with such a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

February 27, 2018

Great Experience I purchased a 2011 Cadillac Escalade on February 26, 2018 from this dealership. Kim Miller my sales person was very polite, professional and did a gr More

by srsalespro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Miller
Mar 23, 2018 -

Royal Buick GMC of Tucson responded

Thank you so much for this wonderful feedback! It's fantastic to know Kim helped make us worth the drive and that he was very polite and professional during your visit. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

February 17, 2018

Excellent Service Our first time dealing with Royal Buick GMC of Tucson, we traveled from Oregon to purchase our 2010 Yukon XL. Ryan was awesome to work with from start More

by Santucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Mar 27, 2018 -

Royal Buick GMC of Tucson responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Ryan. Please let us know if we can ever help you in the future. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

February 15, 2018

Excellent Salesman I only purchase vehicles from an excellent salesperson. Derek was everything I expect of a top-notch salesman. He called me back immediately from the More

by BillW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

Royal Buick GMC of Tucson responded

Thank you for your great review, Bill! We're glad to have Derek on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

January 29, 2018

Low Pressure and Reasonable Fernando appraised a truck we were considering to sell on a cash offer. Ultimately we did not sell our truck, but the experience was very low key and More

by Bryan F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez
Mar 27, 2018 -

Royal Buick GMC of Tucson responded

Reviews like yours are truly a breath of fresh air! Fernando is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

December 28, 2017

Scott Chambers ROCKS! The best purchase experience Scott Chambers is top notch. I was so pleased the way my sale went, no pressure. Everyone at Royal were great but Scott listened and didn't try and se More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Munroe, Mike Sitzman
December 06, 2017

Very good service experience I have had numerous service visits to Royal, all of which have been good experiences. Included haven a couple of serious issues that were handled expe More

by Bigtoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Olma
December 06, 2017

Inappropriate brake evaluation We requested an oil change and multi-point inspection on a used car that we purchased from a private party. The report only included tire pressure, t More

by Nancy J Zielke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Olma
Dec 21, 2017 -

Royal Buick GMC of Tucson responded

Hi Nancy, we are very sorry to hear about this. I have informed our service manager who will be reaching out to you to learn more. We strive for much better feedback, so thank you for bringing this to our attention. Please expect a call back soon.

December 02, 2017

Buick Enclave My fiancé and I were able to buy the vehicle we wanted with an amazing price! Thank you again Kim Miller for all your help!!! #Endof2017sale #newbuic More

by Lupita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Miller
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