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Royal Buick GMC of Tucson

Tucson, AZ

4.9
1,282 Reviews
New and Used vehicles at Royal Buick GMC in the Tucson Auto Mall. Enjoy car buying totally online, or in person with Non-Commission Staff and 72hr Buy Back Policy. All new and most used vehicles come with a no-cost lifetime powertrain warranty! Come to our Cadillac, GMC, and Buick dealership in Tucson, AZ, and drive off our lot in a new or used car today!
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815 W Auto Mall Dr Lot A

Tucson, AZ

85705

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Showing 1,282 reviews

January 12, 2024

Sales person Marylou was very helpful she explained to me everything I needed to know from my purchase. More

by d.antunez.85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MaryLou Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2024 -

Royal Buick GMC of Tucson responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Marylou was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 12, 2024

Jake is a great salesman. I would recommend him to everyone. Great customer service and great personality. More

by Robynjackson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Royal Buick GMC of Tucson responded

Hi Robyn! Thank you for this great review! Jake is truly an exceptional employee and I appreciate him for giving you a great experience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 11, 2024

Worked with Marylou to get a new mini van she was awesome, she made the whole process quick and easy and even entertained my 6 year old while we got all the paperwork completed. If you go to Royal B More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MaryLou Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Royal Buick GMC of Tucson responded

Lisa, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Marylou went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 11, 2024

The dealer I worked with was very helpful and thorough through the entire process. He explained things and broke them down as they needed to be. More

by JJRomero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Bouttirath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review, JJ! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 10, 2024

There is no other place to do business. My husband and I are young and had never purchased a car before. We had been driving the same vehicles since high school. Jake is the REASON we chose More

by madisonmidyett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this review, Madison. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 08, 2024

Was headed for a hunting trip to Mexico when my display screen went out. I brought my truck in and Alexandra helped me get it looked at on short notice to get me out the same day. Very impressed with every More

by bunch2696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rigaud
Jan 09, 2024 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 22, 2023

Showed up after visiting other dealers at the Auto Mall, where we were looking for a truck with a v8 and 4WD, and getting related pricing on those other brands. Came to Royal, met Amanda, and she quickly fi More

by Neptunesystems
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new truck. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 21, 2023

Jim Sullivan and Spencer Harris are wonderful to work with, they go above and beyond to make sure that you are Happy. More

by LG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 20, 2023

Thw dealership was well maintained and everyone was nice and friendly. They were interested in making sure I was as comfortable as possible when buying a vehicle. More

by Allan B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Royal Buick GMC of Tucson responded

I can’t thank you enough for writing this awesome review for our dealership, Allan! It was a pleasure to help you, and I look forward to doing so again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 19, 2023

Spencer was very knowledgeable, professional, and had a wonderful personality! He made a sometimes dreaded task into a pleasant experience. He showed me things about my car that I didn’t know and I’ve owne More

by connievolk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Royal Buick GMC of Tucson responded

Connie, thank you for taking the time to share your kind feedback about Spencer. Each employee is a valued member of the Royal Buick GMC Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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