Back

Royal Buick GMC of Tucson

Tucson, AZ

4.9
1,287 Reviews
New and Used vehicles at Royal Buick GMC in the Tucson Auto Mall. Enjoy car buying totally online, or in person with Non-Commission Staff and 72hr Buy Back Policy. All new and most used vehicles come with a no-cost lifetime powertrain warranty! Come to our Cadillac, GMC, and Buick dealership in Tucson, AZ, and drive off our lot in a new or used car today!
Contact Dealership

815 W Auto Mall Dr Lot A

Tucson, AZ

85705

Directions

By Type

Showing 1,287 reviews

January 08, 2024

Was headed for a hunting trip to Mexico when my display screen went out. I brought my truck in and Alexandra helped me get it looked at on short notice to get me out the same day. Very impressed with every More

by bunch2696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rigaud
Jan 09, 2024 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 22, 2023

Showed up after visiting other dealers at the Auto Mall, where we were looking for a truck with a v8 and 4WD, and getting related pricing on those other brands. Came to Royal, met Amanda, and she quickly fi More

by Neptunesystems
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new truck. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 21, 2023

Jim Sullivan and Spencer Harris are wonderful to work with, they go above and beyond to make sure that you are Happy. More

by LG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 21, 2023

Thw dealership was well maintained and everyone was nice and friendly. They were interested in making sure I was as comfortable as possible when buying a vehicle. More

by Allan B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Royal Buick GMC of Tucson responded

I can’t thank you enough for writing this awesome review for our dealership, Allan! It was a pleasure to help you, and I look forward to doing so again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 19, 2023

Spencer was very knowledgeable, professional, and had a wonderful personality! He made a sometimes dreaded task into a pleasant experience. He showed me things about my car that I didn’t know and I’ve owne More

by connievolk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Royal Buick GMC of Tucson responded

Connie, thank you for taking the time to share your kind feedback about Spencer. Each employee is a valued member of the Royal Buick GMC Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 15, 2023

I was traveling from Los Angeles to Louisiana when my transmission failed and needed to get there for a family emergency Bryan worked extremely hard with his team to get me a great deal and speedy action More

by darrellcarmouche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Royal Buick GMC of Tucson responded

Darrell, thank you for your kind words about Bryan and the rest of the team. I am glad to hear that your emergency situation was handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 13, 2023

We went in knowing what we wanted and Spencer got it done for us. He didn’t pressure us into anything more or less. He made sure we had exactly what we wanted and we couldn’t be happier. We had such a great More

by Angela morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to share with us, Angela! The goal of the Royal Buick GMC Cadillac team is to ensure a painless and enjoyable purchasing process for each of our customers. I am happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 10, 2023

I purchased a used vehicle that needed four repairs but GM was on strike so it sat in service for months waiting on parts. Scott acted quickly to address the matter and put us into a much nicer and safer v More

by Kathleen Piscottano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
MaryLou Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback, Kathleen. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 09, 2023

I really like the warranty for life. Everybody was very professional. I would recommend buying from the dealership More

by Hanrahansp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Royal Buick GMC of Tucson responded

I cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 08, 2023

I went to the dealership to look at a car I saw on cars. com. It wasn't ready for sale so a sales person showed me an alternate. They were kind....it was my birthday... Easy to work with and made a concer More

by dmgilmore41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

...
6
...