Royal Kia

I spent a while researching online and wanted to come in to test drive a few different trims for the model I wanted. Keith took the time to explain the key differences and set up the test drives. It was lik to test drive a few different trims for the model I wanted. Keith took the time to explain the key differences and set up the test drives. It was like borrowing a friend’s new car; there was no added pressure, everyone was eager to help- barely felt like a car dealership. I was outside of the city and made my decision to make the purchase midweek. They offered to bring the vehicle to me and set up all the paperwork beforehand. Keith and Jamie worked together to make sure any questions I had didn’t go unmet. That type of attention to customer service is why I’ll go back there for my next Kia. I ended up coming into the dealership for the final purchase and everything was so seamless... Keith made the final arrangements with Van and I was in and out within 30 minutes. Not even exaggerating. Great experience, great people, and I ended up with a great deal on a badass car. Thanks Keith and the Royal Kia fam! More

Buying a car from Katie was super easy and she made me feel at ease with the whole process! Thank you for your kind service! It was quick, painless and easy! And thank you Jesus for your help as well! feel at ease with the whole process! Thank you for your kind service! It was quick, painless and easy! And thank you Jesus for your help as well! More

He was very kinds patience and easy to talk with. If anyone needed help this guy name Jesus Camargo is the Guy you would want to help you with. Very Loyal and he keep his words. anyone needed help this guy name Jesus Camargo is the Guy you would want to help you with. Very Loyal and he keep his words. More

Everyone at Royal KIA made the entire leasing process super easy and fast, which is out of the norm. I've leased about 4 vehicles and this was by far the quickest and easiest I've done. They even present super easy and fast, which is out of the norm. I've leased about 4 vehicles and this was by far the quickest and easiest I've done. They even presented my wife with a dozen roses which she was ecstatic about. Thank you to everyone at Royal KIA for making the process enjoyable and affordable for my family and I! More

I spent more than a week looking for a used car I spent more than a week looking for a used car accompanied by my son. Each time I was interested in a car I was given tedious paperwork to fill out I spent more than a week looking for a used car accompanied by my son. Each time I was interested in a car I was given tedious paperwork to fill out. (Especially tedious because I have such a long name ) Then we happened upon Chris Valerio at Royal Kia who made buying a car a breeze and a joy. Shortly after meeting Chris he had the car I was interested in brought up to the front...no walking through rows of cars, I took it for a test drive and wanted to purchase it, Chris did the rest including filling in that long name of mine. on several sets of papers. He worked with the people at Royal Kia to take care of financing and insurance what service!! My son and I said it was like shopping at Neiman Marcus after leaving Macy's. Thanks Chris....Marjorie R More

I tried to sell my 2016 Town and Country there. They said they would buy it and get me a check. It took a couple of days longer than expected due to some documents being submitted late. Humberto Rodriguez ac they would buy it and get me a check. It took a couple of days longer than expected due to some documents being submitted late. Humberto Rodriguez accepted full responsibility for his team and was great at getting the issue resolved as soon as he was made aware More

It was a pleasure dealing with Julio olives and Sam first time buying a car they made it so exciting and wonderful they are awesome time buying a car they made it so exciting and wonderful they are awesome More

Julio worked tirelessly for almost 3 weeks to get me a deal on a great car with a payment well within my budget. I told him what I wanted and he respected that and did not try to sell me something that i deal on a great car with a payment well within my budget. I told him what I wanted and he respected that and did not try to sell me something that i would quickly regret. It was just facts with him. No gimmicks, pressure and sugar coating. Sam and Jose were also great and were helpful, i have zero complaints about my experience with Royal Kia. More

Julio Olivas did a great job presenting new car options. He is articulate, thorough, and efficient. He was able to get the color and trim from an alternative source. Ask for him! He is articulate, thorough, and efficient. He was able to get the color and trim from an alternative source. Ask for him! More

Bad customer service they forgot to install the lug nuts on the front passenger tire. Check yours every time you fo tire rotation. awful experience on the front passenger tire. Check yours every time you fo tire rotation. awful experience More