Royal Kia

Great staff and a great dealership. The engine on my old car died just before the 4th of July and I needed to get a new car before the next week. I was not looking forward to the car buy The engine on my old car died just before the 4th of July and I needed to get a new car before the next week. I was not looking forward to the car buying experience but everyone at Royal Kia was awesome and the whole process was painless and I got a great car at a great price. The two sales people I dealt with Matt and Jesus made it easy and the sales manager Beto was great as well. Overall I would say this was the best car buying experience I have ever had and I am going back to Royal Kia for my next purchase. More

best experience buying a new car Tom and Craig at Royal Kia were amazing. I had a really bad experience with Jim Click sales team and was really worried about getting a new car. When Tom and Craig at Royal Kia were amazing. I had a really bad experience with Jim Click sales team and was really worried about getting a new car. When I made the appointment at Royal I really had no intentions of purchasing a new vehicle, I was just seeing my options. The first person I met was Craig and he gave me reassurance and clarity of my situation, which persuaded me to purchase a new vehicle. I felt I was being told the truth and not pushed into something I did not want nor could I afford. This experience has changed my mind on the car sales business. The whole team at Royal were very welcoming and made me feel at ease. I love my car and it will last me forever. Thank you Craig and Tom. More

Everett is the best! He was very knowledgeable and is very low pressure! I will continue to do business with him! Very glad I met him the other day. He was very knowledgeable and is very low pressure! I will continue to do business with him! Very glad I met him the other day. More

Best Service Experience I've Had Matt met me at my car immediately, walked me into the service office and explained the rutine service they were going to preform, and that it would ta Matt met me at my car immediately, walked me into the service office and explained the rutine service they were going to preform, and that it would take about 1.5 hours. I could either stay in the waiting where there were complimentary snacks and coffee along with charging ports for electronics, comfy seats, big screen TV's and magazines, or they could get me a ride to the mall if I would like. I opted to stay in the waiting area. 1.5 hours flew by and I didn't even realize till Matt came and let me know that there had been a little bit of a backup this morning and that my car was getting washed and I would have it shortly, 30min later he came back and said my car was done, he went through everything with me and escorted me back to my vehicle. I loved the fact they did not try and sell me on other services that were not needed at every turn like other places I have taken my cars in the past. More

These Folks are the Best in the Business! Craig, Beto, and Danielle are an OUTSTANDING Team! I cannot imagine doing business with anyone else....They make any other group at anyother dealershi Craig, Beto, and Danielle are an OUTSTANDING Team! I cannot imagine doing business with anyone else....They make any other group at anyother dealership look like rookies. They truly get satisfaction out of helping their clients. You feel welcomed, cared for and above all, appreciated.....DO NOT BUY ANYWHERE ELSE. More

Good experience Tj was able to get me the car I wanted for an affordable payment. He made the process headache free. Very happy he was able to help me out today! Tj was able to get me the car I wanted for an affordable payment. He made the process headache free. Very happy he was able to help me out today! More

Great Experience! TJ was great, super attentive and answered all the questions needed. It was my first time at a dealership and buying a car, he made it so much easier TJ was great, super attentive and answered all the questions needed. It was my first time at a dealership and buying a car, he made it so much easier than what I thought it would. Definitely recommend him and that dealership. Thank you! More

Purchase of Kia Sportage Turbo, 2020 The greetings by staff upon entering the dealership felt genuine, not pushy, and we were immediately guided to (not told where to find him!) Tom Rice. The greetings by staff upon entering the dealership felt genuine, not pushy, and we were immediately guided to (not told where to find him!) Tom Rice. I've bought many cars over the years, but this, with Tom and Royal, this was the first genuinely comfortable car-buying experience. Efficient purchase program, no dilly-dallying, an appropriate sense of humor and he HEARD what we said. More

Best deals at no hassle Why would anyone buy anywhere else. This is the 4th Kia I buy from them. Where can I start....First of all Kia has the best quality vehicles at the be Why would anyone buy anywhere else. This is the 4th Kia I buy from them. Where can I start....First of all Kia has the best quality vehicles at the best price with the best warranty. To top things off if you buy at Royal you will get the best experience someone can have when buying a car, straight forward pricing no need to haggle and waste time. Tom Rice was my sales consultant found him to be informative and helpful throughout the buying experience. Humberto was the sales manager always making sure I was taken care of. May I add the service department is phenomenal, my service advisor Matt is courteous and attentive. That is just another good reason to buy from Royal. Do yourself a favor and don’t buy anywhere else. More

Surprisingly good experience After 40 years of experience buying cars, I found Royal Kia a pleasant surprise. The sales person (Jammie Pugh) did everything, except the appraisal. After 40 years of experience buying cars, I found Royal Kia a pleasant surprise. The sales person (Jammie Pugh) did everything, except the appraisal. We were turned over to the manager for the appraisal of our car but this turned out to be a very pleasant inter-active experience with the manager actually giving us an appraisal which was way above Kelly Blue Book appraisal. The sales person even doubled as the finance person—no hidden fees and no high pressure sales. Jammie was very laid back and easy to work with. It was nice to have to deal with just one person. I am surprised that other car dealers have not followed their example. Royal Kia is doing everything right and made our car buying experience a very good experience indeed. We will return. More