Royal Kia

The best experience of my life I had Everett as my sales person and I had nothing but fun the entire time. He was very concerned about my needs for the car, and that it was in my bu I had Everett as my sales person and I had nothing but fun the entire time. He was very concerned about my needs for the car, and that it was in my budget. We test drove the car and he showed me all the features of the radio while listening to my favorite music. He really made the car buying process a fun, amazing, and memorable one. I wouldn’t have wanted any other salesman to sell me my brand new car. Thank you Everett !!! More

review for Jessica Garica I love the dealership, but I'm not happy with Jessica. when I went in to see what my options of lease end, Jessica was the one who helped me I told h I love the dealership, but I'm not happy with Jessica. when I went in to see what my options of lease end, Jessica was the one who helped me I told her what I wanted, including siris xm, white, no black interior. The one test drove was nice but had black interior. She told me all the Optimas she had all had black interior. she didn't offer to order me one or suggest that that I wait until one that had more options that I wanted. I felt like she was pressuring me to take the one I first drove. I know I should had not agreed o lease that one, but she seemed to be more interested in making the sale than making me happy. once I got the car I found out it was not equipped with SIRIS XM. now I have to get an attachment to get the service. All of the financial is messed up. I paid the April payment with the down payment. Then the automatic payment was taken out also. the auto payments were not stopped. Now I'm stuck with a car that I'm not happy with for 4 years. The previous transactions All of this was taken care by the salesmen. I love the Optima and it has a few options that I didn't have on the 2016 Optima but it doesn't have half the options I had on the 2016. I know I should have not agreed to the lease but I excited about getting a new car. By the time I thought I would buy my old car, the time had passed. This not the usual service I have always received. she had said that maybe they could get me seat covers but nothing ever came of that either. More

Best buying experience Purchased a Stinger GT. The price was lower than expected with maximum trade in value. They offered to drive the trade to the dealership. extended tes Purchased a Stinger GT. The price was lower than expected with maximum trade in value. They offered to drive the trade to the dealership. extended test drive included driveway and garage fit. B st car purchase experience in my 45 years of driving. More

T. J Bjork I was extremely pleased with my purchase of a 2020 Kia Soul GT Turbo at Royal Kia of Tucson with TJ Bjork and all team members. It was a pleasant no s I was extremely pleased with my purchase of a 2020 Kia Soul GT Turbo at Royal Kia of Tucson with TJ Bjork and all team members. It was a pleasant no stress buying experience. I’d like to thank TJ for going above and beyond to ensure a same day trade and pick up. More

Matt pointed us in the right direction Matt was very helpful in guiding us to the right car for my son, even though it wasn’t at his dealership, but at Royal’s used car outlet. He was carin Matt was very helpful in guiding us to the right car for my son, even though it wasn’t at his dealership, but at Royal’s used car outlet. He was caring and friendly and stopped by to see us as we were signing paperwork with a different salesperson. He seemed like a great guy! More

Great dealership Awesome dealership! no pressure and great people to work with. I started with TJ and ended with Hector. I was not sure what I wanted when I first c Awesome dealership! no pressure and great people to work with. I started with TJ and ended with Hector. I was not sure what I wanted when I first came in. I loved the Rio but needed more room to carry stuff. Both were very patient with me and did not pressure me into a car I didn't want. I had looked at other dealers and check out many other cars when I found the one that I wanted I went back to Royal. I didn't want to deal with any other dealership or any other sales person except for TJ and Hector, so I came back to see what they had in the car I wanted. I got a great deal on a used Kia Soul. More

Great experience! I first started looking online at the cars available and texting back and forth with Bailey. She was really nice and answered questions I had. When I I first started looking online at the cars available and texting back and forth with Bailey. She was really nice and answered questions I had. When I went into the dealership Juan greeted us and asked me what I was looking for and what my budget was. He was very helpful in answering questions my dad and I had. It was my first car buying experience and Juan helped make it easy and enjoyable. More

Kia Telluride Our experience at Royal Kia began with T.J. Bjork giving us a test drive in a Telluride. He was great to work with. When we returned to the dealersh Our experience at Royal Kia began with T.J. Bjork giving us a test drive in a Telluride. He was great to work with. When we returned to the dealership, T.J. was not available to help us, as he was busy with a customer, so introduced us to his co-worker, Jesus Camargo. The team dynamics prevented any awkwardness for us to no longer deal with T.J. Our salesperson, Jesus Camargo, made our car buying experience so pleasant! He was extremely courteous, friendly, and went "above and beyond" to help us purchase our car. We had ordered our car as there was not one on the lot that suited our needs. When it arrived earlier than anticipated, Jesus seemed as excited as us! Jesus is very knowledgeable about the paperwork, the processing of the sale, and certainly didn't let us drive away without fully explaining each and every button and feature in that car! He helped us program our phones and sync them and was considerably patient in this process, too. To complete the paperwork, we didn't have a form necessary, so to prevent us from driving back to the dealership, he offered to pick it up at our front door on his way home! We feel like we have made a new friend. More

New Kia Stinger owner Craig my salesman was amazing. No haggling, Made the car buying experience easy and not the nightmare I was expecting. In fact every person at the Craig my salesman was amazing. No haggling, Made the car buying experience easy and not the nightmare I was expecting. In fact every person at the dealer was attentive and friendly. More

Mothers Day Present I was pleasantly surprised at the service we had gotten from our salesman Everette. He was our military Liaison and he took great care of us. My 2 yea I was pleasantly surprised at the service we had gotten from our salesman Everette. He was our military Liaison and he took great care of us. My 2 year old was sleepy and extremely cranky but he helped to tame her during the long process. I highly recommend him and Royal Kia as a whole. They got me the car I needed and wanted, while staying at my budget. It was the best experience I’ve had at a dealership by far More