Royal Kia

Best car guy in town Ive bought two cars at Royal Kia from Tom. He is so patient with all my questions and made both times the process as smooth as can be. Whenever I am t Ive bought two cars at Royal Kia from Tom. He is so patient with all my questions and made both times the process as smooth as can be. Whenever I am there to get my car serviced he always makes a point to stop and chat and just overall kind genuine man. I recommend him to all my car shopping friends. More

Worst customer service experience Ive been bringing my car to Royal Kia for service for several years and my experience with Carlos made me not want to come back. Just really poor over Ive been bringing my car to Royal Kia for service for several years and my experience with Carlos made me not want to come back. Just really poor overall customer service. Especially when he already knew I was unhappy he made no attempt to try to make my experience better. I continue to come to Royal Kia for the quality work, reasonable prices and the customer service I had received from other advisors with the no pressure/ hassles free experience which was quite the opposite experience with Carlos. More

2nd time buyer, had such a great experience! Hector and Jessica did an amazing job finding a car that was not only wonderful, but also within my budget! I will be buying my cars from royal from h Hector and Jessica did an amazing job finding a car that was not only wonderful, but also within my budget! I will be buying my cars from royal from here on out. Thank you so much for your help! More

First time I have ever enjoyed car buying process I never thought I would enjoy the car buying process. Jessica and Sam were amazing. I will buy all my cars at Royal going forward. I never thought I would enjoy the car buying process. Jessica and Sam were amazing. I will buy all my cars at Royal going forward. More

Why I deal at Royal Tom and I have done many deals in the past and I keep coming back to Royal because it is comfortable and easy.There is no pressure to make a deal.Not Tom and I have done many deals in the past and I keep coming back to Royal because it is comfortable and easy.There is no pressure to make a deal.Nothing is hidden during the process. Everyone is friendly and helpful and working with Tom I know I will always get a good deal on the vehicle of my choice.Royal has a good selection of cars which makes one stop shopping very simple. I look forward to working with Tom and Royal Kia in the future. More

Awesome experience! The staff is very knowledgeable and patient! I loved that i was able to buy without being forced to buy. They made me feel very comfortable and calm. The staff is very knowledgeable and patient! I loved that i was able to buy without being forced to buy. They made me feel very comfortable and calm. More

Nothing short of amazing! Easy and painless Juan and the team were very timely, honest and accommodating. He is a very personable and knowledgeable man. Amazing turn around time on my deal. If y Juan and the team were very timely, honest and accommodating. He is a very personable and knowledgeable man. Amazing turn around time on my deal. If you are looking for a fun and easy car deal ask for Juan. Royal has my business and I will be recommending them to everyone I know. More

Best Place To Buy A Car! Everett (now our cousin) made the process very fun and enjoyable. Buying a car is stressful, but he was very patient with us. Along the way, he taught Everett (now our cousin) made the process very fun and enjoyable. Buying a car is stressful, but he was very patient with us. Along the way, he taught us new things about buying cars and he explained the ins and outs of the way dealerships work. He was honest and cared about what we wanted. At the end of the day, it wasn't about the numbers it's about what would make us happy. We will come back in the future! Much love to our cousin Everett & thank you so much for everything!! #Fortnite #DogVideos #JamaicanAccent Best, Bianca & Yesenia Zendejas Sanchez More

patient and some what friendly and some times disorganized s Got the chance to work with multiple people since there is no commission. But that made it seem like ground hog day since we had to repeat everything Got the chance to work with multiple people since there is no commission. But that made it seem like ground hog day since we had to repeat everything we wanted and talk about cars we had already seen. We also had to be patient and adventurous as we searched for cars that were physically unavailable but were online. Communication was slow online or via text. Took an act of Congress to finally get the Out the Door Pricing and when we did get it, there was little to no negotiation. That being said the pricing of MOST cars were right at market. You cant beat that lifetime warranty by you are gonna have to pay a little for it and obviously the used cars with it are sold quickly. Watched a few cars get sold within a month or two. Every dealer we talked to new quite a bit about the cars we were looking for and features offered. Some were very open to us on does and don't s. Not too much pressure to buy and at times it just seemed like the opposite. They didnt care if you brought a car. Hence, slow online/text communication and slow talks of out the door pricing. Manager was curious of our interests and plans then would suggest next course of actions. Most were quite helpful and caring. Used cars means used tires. But everything else seems pretty well shined up. Some nice touches from maybe a specific dealer were photos with the new cars and a thank you gift. They kept us hydrated, stored some food we had brought with us, were patient with us when we took a break for lunch, and even when we decided to leave. We dis like the amount of online pictures provided. Other dealers didnt have the same amount and sometimes didnt even show the inside. Plus you would have to read paragraphs of features where Royal Kias website made it pretty easy to filter your results and or at least open a drop down menu to see special features and trims. Very nice! More

This is my second new car from Jesus in eight months This is my second new car I purchased from Jesus in eight months He is very curtious and very Knowlegeble thats why I went back to Kia and Jusus This is my second new car I purchased from Jesus in eight months He is very curtious and very Knowlegeble thats why I went back to Kia and Jusus More