Royal Kia

Great Experience The team at Royal Kia was amazing. This was the first car I have ever purchased and they were very patient with me. I went to another dealership that The team at Royal Kia was amazing. This was the first car I have ever purchased and they were very patient with me. I went to another dealership that tried to take advantage of add-ins to make me think I was getting a better deal. The team at Royal Kia responded by being transparent, honest and going above and beyond to give me a fair price. They are professional, compassionate, and knowledgeable. I am very grateful to the great people at Royal for helping me find the perfect vehicle for me and creating such a great environment. Thank you! More

Spectacular! By far the Best experience we've had at a car dealership, Tom Rice was very informative, listened to all our needs and wants and delivered. We apprec By far the Best experience we've had at a car dealership, Tom Rice was very informative, listened to all our needs and wants and delivered. We appreciate the fact that he was not pushy and provided us all the information we asked for and let us make up our mind, very patient and kind person , we will definitely recommend friends and family to Royal Kia and to ask for Tom. More

A Case Study of Retail Excellence It is increasingly rare to experience true excellence in retail transactions. In our frantic, warp speed world, few take the time to pause and really It is increasingly rare to experience true excellence in retail transactions. In our frantic, warp speed world, few take the time to pause and really consider the needs of the customer. Royal Kia is a welcome exception to this rule. My purchase of a new car there went very smoothly, thanks especially to Tom Rice, who listened to me and exhibited friendliness and patience as we sorted through alternatives and arrived at exactly the right car to meet my immediate and future needs. Neither Tom, nor anyone else at the dealership, ever made me feel as if I was being pushed in a particular direction, and no one gave the impression that there selling a car was more important than my satisfaction. I would highly recommend Royal Kia — and Tom — to any of my friends who asked whether that is a good place to do business. I strongly suspect that in the not-too-distant future, my wife and I will be purchasing another car from Royal Kia. More

Great Experience Overall It was a very pleasant experience, I explained my requirements for the car, and he showed me the options, we had a couple of test drives. All well exp It was a very pleasant experience, I explained my requirements for the car, and he showed me the options, we had a couple of test drives. All well explained, no hidden fees, no pressure. The manager could give me the discount and the conditions I wanted. I do recommend. More

Fantastic The best I've ever had at any dealership. No hassle, No going back and forth just straight forward. Believe me that is worth everything to me. I ref The best I've ever had at any dealership. No hassle, No going back and forth just straight forward. Believe me that is worth everything to me. I refuse to argue about anything when I buy a car. This is the first time I didn't walk out because I had to argue about anything. I really appreciate that very much.. Matt was straight forward with me and gave me the courtesy of being completely honest right up front. He is to be complimented as far as I'm concerned. Told me I could call him any time if I had any questions. This young man is a breathe of fresh air. Thank you Matt!!! More

Fantastic dealership experience We came in from the Casa Grande area to visit numerous dealerships for a replacement vehicle. Royal KIA was our first and last stop. Juan introduced We came in from the Casa Grande area to visit numerous dealerships for a replacement vehicle. Royal KIA was our first and last stop. Juan introduced himself and the rest is history. This by far was the smoothest, easiest, vehicle purchase we have ever made. Even while waiting for paperwork and such the time was spent showing us around the dealership introducing us to the service advisor,etc. This is how car buying should be. Everything is explained step by step in easy to understand language, your not rushed nor pressured. I would highly recommend and ask for Juan Vazquez. More

Best experience buying a truck ever Tom Rice was amazing he listened to me and helped me get into the truck I wanted. Did not try to sell me something I didnt want. The manager and Tom Tom Rice was amazing he listened to me and helped me get into the truck I wanted. Did not try to sell me something I didnt want. The manager and Tom are amazing. I recomend them for all vehicle purchases. More

Amazing Service 😊😊 Lance- River was amazing and extremely kind during the entire process. Super friendly and fantastic customer service skills. I had the easiest experie Lance- River was amazing and extremely kind during the entire process. Super friendly and fantastic customer service skills. I had the easiest experience I have ever had purchasing a vehicle. Thank you for everything you did for us. Daniel- AMAZING PERSONALITY ! Awesome customer service. This is the first time I have fun buying a car. River made sure we knew everything up front and ensured we were satisfied with the service and vehicle we got. We will be recomending him to our friends and family when they are looking for a car. More

Great Experience with Sarah McDonald at Royal Kia! Our first time buying a brand new car was such a pleasant experience. At no point did we feel pressured into any deals/terms that were suggested for u Our first time buying a brand new car was such a pleasant experience. At no point did we feel pressured into any deals/terms that were suggested for us. Sarah did a wonderful job letting us set the pace that day, while also answering any and all questions we had about the vehicles that were of interest to us. She supported us every step of the way, from the initial point of contact right down to closing the deal on a car we were extremely happy leaving with. Overall, it was a very positive experience, and we left the dealership with a beautiful car and a smile on our faces. Thank you Royal Kia, and thank you Sarah for the great service you provided. -Happy Kia Owners More

Best car buying experience I have ever had!!! I absolutely love the way this dealership and my personal salesman dealt with me. With my less than perfect credit and little down payment, available I absolutely love the way this dealership and my personal salesman dealt with me. With my less than perfect credit and little down payment, available, they were able to get me into a car that I LOVE! They don't work for commission, so the pressure to sell me something high priced and not what I really want was immediately missing from our dealings. The salesman listened to me and allowed me to choose the vehicle I wanted. My afternoon felt more like spending the day with an old friend than it did a business transaction. They even gave me a dozen roses when I left! I'd probably still be married if my husband had treated me as well as I was treated at Royal Kia, lol. I would and have been recommending them to everyone. I LOVE my KIA! Thank you Royal Kia and Everett for restoring my faith in honest car sales!!! You all ROCK! More