Royal Kia

Will be with Kia forever This is the second car we've bought with Everett Griggs at Royal Kia and honestly I don't think we'll be going anywhere else for vehicles in the futur This is the second car we've bought with Everett Griggs at Royal Kia and honestly I don't think we'll be going anywhere else for vehicles in the future. Everett is all about his customers and finding the right vehicle for them within their price point. Car buying can be a stressful experience and Everett not only makes you laugh and feel at ease but looks out for you like family to make sure you get the best deal possible. I never thought I'd have fun car buying but I do at Royal Kia. More

Coming Back to ROYAL KIA We bought our first KIA at Original Royal KIA location in 1994, the first year KIA was introduced in USA. We had a great experience then and not agai We bought our first KIA at Original Royal KIA location in 1994, the first year KIA was introduced in USA. We had a great experience then and not again until this past weekend concluding with the delivery of our new KIA Sorento today. Thank you Scott Chambers, Jesus Camargo and Rene with the great service and training on the car that made us feel the most comfortable experience we've have not had since our 1994 purchase with ROYAL KIA. I will remain a strong advocate of KIA and ROYAL KIA of Tucson . Thanks again, Tim/Sylvia Dabovich Douglas,AZ More

Great car buying experience Straightforward, honest, knowledgeable, and easy-going, Chris was a pleasure to work with! My husband found a car he loved on their website, but his Straightforward, honest, knowledgeable, and easy-going, Chris was a pleasure to work with! My husband found a car he loved on their website, but his schedule didn’t allow for him to come in at his leisure to test drive, so I went on my own. I had no intention of asking to take it home, but after talking to Chris during our test drive, he offered it up. Honestly, smart move on his part, because it was an immediate “yes” from my husband as soon as he took it for a spin. We came back in, and the buying process was painless. I say painless only because I’ve had other experiences that just make me cringe thinking about them! But Chris was upfront and relaxed, and start-to-finish, the transaction was pretty pleasant! I would definitely recommend seeing Chris at Royal Kia for your next car! More

Total change of opinion of car dealerships This dealership has redefined my opinion of auto dealers in general. I have never been made to feel so special when seeking to purchase a new vehicle This dealership has redefined my opinion of auto dealers in general. I have never been made to feel so special when seeking to purchase a new vehicle. We had another vehicle in for an emergency service call, and also looking at the new vehicles the time ran into the early evening, and the salesman actually took me and my wife out to dinner and he paid for the dinner. When we were ready to take the new car, it had a huge red bow on the top and my wife was presented with a dozen of red roses. All in all this was a very unexpected way to be treated and has earned our repeat business. More

9th vehicle purchased from Royal Dealerships ! On September 6th my wife and I purchased our 9th vehicle from a Royal Dealership since 2004. This latest vehicle was leased from the Royal Kia office On September 6th my wife and I purchased our 9th vehicle from a Royal Dealership since 2004. This latest vehicle was leased from the Royal Kia office located on E. Speedway and Columbus Blvd. our representative was Jesus Camargo, an employee who started approx 5 years ago as a detail person and worked his way up into sales and leasing. Jesus is a terrific person and not a average car salesperson. Jesus is very knowledgeable not just with the products that he presents, but with his compassion in dealing with people. Jesus took the time to deliver our new 2019 Kia Sorento to our home and explained every feature top to bottom to both my wife and me. Also a special thank you to Dave Lopez in the service department for always going above and beyond and providing excellent customer service ! You can rest assure that when it’s time for us to purchase or lease or next vehicle it will be with a Royal Dealership and hopefully with Jesus Camargo. Sincerely, Jack and Barbara Eversole More

Repeat Customer We just completed our 3rd family purchase from this dealership and our 2nd purchase with Everett. Each experience was the same - with no hassle and no We just completed our 3rd family purchase from this dealership and our 2nd purchase with Everett. Each experience was the same - with no hassle and no pressure! Look no further than Royal if you are in the market for a new or used vehicle and ask for Everett! More

Bought a used car. Excellent customer service. They do not pressure you and are honest. Evertt did an amazing job helping find a car that I was suited for. Excellent customer service. They do not pressure you and are honest. Evertt did an amazing job helping find a car that I was suited for. More

No pressure I did not find myself pressured in making my decision while looking at vehicles & no pressure in making the purchase. Unlike Desert Toyota where the I did not find myself pressured in making my decision while looking at vehicles & no pressure in making the purchase. Unlike Desert Toyota where the salesman followed me. I even asked him if he was going to follow me around. He said, "yes" & if I want to know why ... to go speak to his manager. I could not believe it! A grown man following me like a lost puppy. Royal KIA treated me with respect. More

Easy & Simple I appreciate Everett Griggs showed up at our office with a vehicle we described to him a few months back what we were looking for. As soon as Everett I appreciate Everett Griggs showed up at our office with a vehicle we described to him a few months back what we were looking for. As soon as Everett found a vehicle for us, he just showed up & let us look. No need to go to dealership. All paperwork was done at our business. This couldn’t have been more convenient for us due to our busy schedules. Thank you Everett for being attentive & so accommodating! More

No Longer Jaded! My husband and I have terrible credit, so after being to several dealerships in Tucson I had all but given up hope on being able to purchase a vehicle My husband and I have terrible credit, so after being to several dealerships in Tucson I had all but given up hope on being able to purchase a vehicle I could be comfortable in within my price range. I drive for Lyft, so it's important that my car runs well, looks good and seats comfortably. I was looking for a crossover with decent gas mileage, and Matt Horrigan actually listened to my husband and I as we told him what we were looking for. He directed us to a 2015 Ford Escape with a very unique bronze color for a lower monthly payment than we had expected. I was still jaded about the whole process, which I had been through multiple times, so when Juan Vazquez took over the majority of the deal he had his work cut out for him. Challenge accepted! He joked with my husband and I for hours, making us feel comfortable and relaxed while everything was being processed. It took a while, but Juan hung out with us the whole time. (We'll always have teacups for your hot wheels!) Phil Cheshier helped out with the paperwork and gathering of information with a great attitude, even though he was under the weather. The whole time Scott Chambers popped in and out, offering helpful advice and making sure everything was going smoothly. I knew he had other customers, but it felt like he was focused on us the whole time. I had a knot in my chest, waiting for something to go wrong, but it never did! Juan handed us the registration with a big grin and I drove away in my new car! I have only good things to say about everyone we worked with at Royal Kia. It was an amazing experience and I will definitely be going back in a few years when I'm ready to purchase a brand new car! More