Royal Kia

Amazing Customer Service! This was my first experience with buying a new car and I am so glad that I chose Royal. Being a college student, I had a tight budget to work with but This was my first experience with buying a new car and I am so glad that I chose Royal. Being a college student, I had a tight budget to work with but from the beginning Russell was very helpful and he listened to what I was looking for in a car and showed me different cars until we found the right one. Juan was absolutely amazing and he was able to get me a great deal on the car and explain everything to me so that I knew what was going to happen. I was, and still am, very impressed with the customer service at Royal. I even got a phone call to check up on how everything with the car was going, so I feel like even though I already bought the car they still care about providing great customer service and making sure I am happy with everything. I am always a bit paranoid about making major purchases, but Russell and Juan made me feel very comfortable and at ease. I will definitely be sticking with Royal in the future and I would recommend Royal to anyone looking for a car. I can not thank Russell and Juan enough for everything they did to make this such a wonderful experience. More

What a wonderful experience! Wow! From the moment I stepped foot in this dealership, I could tell it was nothing like the rest. I had been searching for a new vehicle for months a Wow! From the moment I stepped foot in this dealership, I could tell it was nothing like the rest. I had been searching for a new vehicle for months and was extremely unsatisfied with my experience. Everything was so different here! Peter Thomas is absolutely amazing. He was extremely patient and understanding of my indecisiveness and worked with me every step of the way. He catered to not only me but my one year old son as well (literally chasing him around and putting his carseat in the vehicles I wanted to test drive). Honestly, I've never had better customer service anywhere and never at a car dealership. Peter made sure I made the right choice and helped me for days as I struggled with what car to choose. I was very impressed with Royal and more so Peter. He went above and beyond for both my son and I! I am truly thankful for all he did for us and for my brand new car :) More

New Ownership Event My husband and I had a nice time at the event. We learned more things about our new car. At the event, you have dinner and then listen to speakers f My husband and I had a nice time at the event. We learned more things about our new car. At the event, you have dinner and then listen to speakers for sales and service. Then you go out to the garage and look at cars. People can ask questions about their new car. At the end they have a raffle. I won a free oil change. It was great!! The employees really want the buyers to be satisfied with their purchase and service! More

Thank You Royal Kia! Juan & Dan did an excellent job getting me into car. Great customer service! They both deserve a raise. I recommend Royal Kia Juan & Dan did an excellent job getting me into car. Great customer service! They both deserve a raise. I recommend Royal Kia More

our Kia Optima I will start by saying I have less than perfect credit. I applied for credit online and in less than five minutes (more like two) I received a call fr I will start by saying I have less than perfect credit. I applied for credit online and in less than five minutes (more like two) I received a call from Justin asking when i could come in and view their selection. I asked if he thought I could get financed and he said it was a done deal. My wife and I went in and came home with a 2011 Kia Optima and we love it. This is the second vehicle we have bought from Royal, a year ago we bought our truck from them and have had nothing but good experiences with Royal Kia on speedway. More

I love Royal Kia! I worked with Peter Thomas to buy a new Kia Soul. There was no "high pressure" sales environment at this dealership. Mr. Thomas was very professional I worked with Peter Thomas to buy a new Kia Soul. There was no "high pressure" sales environment at this dealership. Mr. Thomas was very professional with every step of the car buying process. He made it his primary effort to make things easy and efficient for my family and I. I highly recommend Royal Kia and Mr. Thomas. He even stopped by my place of employment to pick up my car for some final touches. I've never had an easier time buying a car. More

Royal KIA knows Customer Service!! We got ourselves into a mess with another dealership. I could go into detail but I would end up writing a book. We tried working with that dealership We got ourselves into a mess with another dealership. I could go into detail but I would end up writing a book. We tried working with that dealership to get it corrected but it seemed that they were not committed to helping us. All we wanted to do was put this bad deal behind us and return one of the vehicles for one that was more reliable and would suit our needs. We gave them specific criteria that we were looking for and instead it seemed they were determined to force us into something that THEY thought was right for us.This went on for about a month until a friend recommended Royal KIA to us. I agreed with Maria our salesperson, Royal KIA should have been where we went to first. Maria, Beto and Lu understood and listened to what we were looking for. There was a time when I was about to give up because we were having difficulty finding the right car at a payment that we could afford, but Maria and Lu were committed and continued to work hard to find something that would work for us. We went to Royal KIA expecting to get into a reliable used car, instead they were able to get us into a brand new 2015 Sorento (THAT WE ABSOLUTELY LOVE!!) at a payment that was affordable and at a lower interest rate than we had on our other vehicles that we purchased at the other dealership! Thank you Royal KIA!! More

Glad we went Royal We had been looking for something to replace our Pacifica, as it was getting too old and starting to have problems. As soon as we walked into the We had been looking for something to replace our Pacifica, as it was getting too old and starting to have problems. As soon as we walked into the door we were given a friendly greeting by a Mr. Wallace. Mr. Wallace immediately asked which type of vehicle we were looking for and the price range. We were then shown a few vehicles before we settled on a Nissan Pathfinder. We purchased the vehicle and after a few days we noticed there were a few issues and recalls that needed to be taken care of. We brought the vehicle in a few days later and explained the issues to Mr. Wallace, he then said he'd take care of it no problem, and he even provided us a loaner vehicle while the Nissan Pathfinder was being taken care of. I'd say we're quite pleased with our purchase at Royal Kia and if you ever have a problem, you can rest assured that the people at Royal Kia will make you feel like royalty through every step of the process. More

Wonderful experience at Royal Kia on Speedway. Every time I stopped at this dealership, someone greeted me within a minute to see how they could help me, or who they could direct me to. Our salesm Every time I stopped at this dealership, someone greeted me within a minute to see how they could help me, or who they could direct me to. Our salesman was professional, friendly, efficient, and accommodating to our schedules for paperwork signing. Our experience at Royal Kia was a great one and I would highly recommend it to others looking to buy a car. Carrie Evans More

Love this place!! For the moment I got there all the way to the end we had GREAT SERVICE!!! Everyone was so friendly and willing to help us:) And we love our new car!!! For the moment I got there all the way to the end we had GREAT SERVICE!!! Everyone was so friendly and willing to help us:) And we love our new car!!! We will definatly be coming back again:) More