Royal Kia

Donovan went above and beyond with our car buying needs! My personal bank offered me a high interest rate compared to what Donovan was able to offer me. If you’re looking to buy a new car without the pushy My personal bank offered me a high interest rate compared to what Donovan was able to offer me. If you’re looking to buy a new car without the pushy salesman and someone who genuinely wants to help you receive the best outcome, Donovan is your guy! More

Unbeatable Experience with Cody Murphy at Royal Kia! My recent car buying experience at Royal Kia was unbeatable thanks to Cody Murphy. His outstanding customer service, from initial contact to fina My recent car buying experience at Royal Kia was unbeatable thanks to Cody Murphy. His outstanding customer service, from initial contact to final purchase and beyond, truly made me feel confident that I secured the perfect vehicle for my family and future. From the very beginning, Cody was incredibly responsive and helpful. When I inquired about a Kia Sportage I saw in Royal's inventory online, he promptly responded to my email and met with me at the dealership the same day. While there were a lack of 2023 Sportage Hybrids available on the market at the time, Cody assured me the 2024 models would be available for order soon and secured my contact information. Over the following 2 months, Cody stayed in constant communication, keeping me updated on any changes to the ordering status. Cody reached out to me on the very first day the 2024 Sportage Hybrids were available for order. He explained the ordering process clearly and made the experience easy to understand. We came in the next day to customize our vehicle and secured our order. Fortunately in the same week, Cody informed us our order was slated for a swift arrival within 3 months. Even during the busy holiday season, Cody stayed in touch, promptly updating us on any changes to the estimated delivery date. We were pleasantly surprised when the car arrived a month early! Demonstrating his initiative, Cody proactively prepped our Sportage for us while we were out of town over the weekend. Cody's unwavering commitment extended to the day of purchase. He worked diligently with us throughout the entire purchasing process. He collaborated with his Sales Manager to not only secure us a better deal on our trade-in, but also ensure we received all of the available incentives, including those offered to me as an Active Duty Military member. He was incredibly knowledgeable about the warranties and patiently explained each option, ultimately helping us select the best coverage to safeguard our new car. Cody didn't just sell us a car; he sold us on a complete Royal Kia experience when he explained the ease of scheduling future service and the value of our warranty coverage with real quotes and customer data to prove their worth. This was a major factor for us, considering our past negative experiences with service departments at dealerships over the years. We're truly looking forward to building a long-lasting relationship with Royal Kia during our ownership of our new Sportage. Importantly, I never felt pressured at any point during my interactions with Cody. He was genuinely friendly, courteous, and always put our needs first. Without a doubt, I would highly recommend Cody Murphy to anyone looking for a Kia. His dedication, knowledge, and outstanding customer service made my car-buying experience truly positive. In fact, based on my experience with Cody, I would strongly recommend Royal over any other their competitors in the Tucson area. More

Cody was very friendly, knowledgeable and helpful in answering all of our questions. He really went above and beyond in completing our sale today. answering all of our questions. He really went above and beyond in completing our sale today. More

Fast and efficient. It was very easy to trade in and get into a new car. It was very easy to trade in and get into a new car. More

Cody was great to work with. He is very knowledgeable and patient. He was always available and returned our calls promptly. We would highly recommend to our family and friends. He is very knowledgeable and patient. He was always available and returned our calls promptly. We would highly recommend to our family and friends. More

The dealership experience was great. Everyone was courteous and helpful. I would highly recommend this dealership to friends. Everyone was courteous and helpful. I would highly recommend this dealership to friends. More

Marcos was great to work with- he really listened to me and was never condescending- he patiently took the time to explain the service and repair to me and answered all my questions. Repairs were complet and was never condescending- he patiently took the time to explain the service and repair to me and answered all my questions. Repairs were completed on time, no "upsell" and they washed my car! More

Professional, no pressure, worked to get what I wanted and delivered earlier than expected. Love the no-commission/no pressure atmosphere. and delivered earlier than expected. Love the no-commission/no pressure atmosphere. More

My wife and I had not purchased a vehicle in 20 years. Luis and Jake took the time to understand our needs and wants. Asher offered us several options for financing the vehicle through Kia, if we wanted t Luis and Jake took the time to understand our needs and wants. Asher offered us several options for financing the vehicle through Kia, if we wanted to. No high pressure, just the facts about cars that we were looking at and the financing options for each car through Kia. More