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Luis Torres-Duran
Luis Torres-Duran at Royal Kia
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Luis Torres-Duran

Sales / Leasing Consultant

Royal Kia

4333 E Speedway Blvd
Tucson, AZ 85712

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5.0
49 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

49 Reviews

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49 Reviews of Luis Torres-Duran

April 17, 2024

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Employee Rating

a very good experience, huge shoutout to Luis & Humberto for making this happen. Luis helped me find what i was looking for easily & really guided me through the process. definitely going to recommend him t More

by stetson k
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez

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Apr 17, 2024

stetson k responded

they’re very good at what they do.

April 11, 2024

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Luis was super helpful and friendly. He made the full process straightforward and hassle free! More

by john
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Yes
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Apr 16, 2024

Royal Kia responded

Thank you for taking the time to write about your experience with us, John! At Royal Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Luis was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 11, 2024

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I really appreciate the way you do business. You are fair and honest and not at all aggressive or forceful. More

by GeeGee
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo, Dylan Swanson

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Apr 16, 2024

Royal Kia responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

Apr 16, 2024

GeeGee responded

Great job everyone

April 06, 2024

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Place was clean and comfortable and I was greeted by every staff member walking in. More

by Tiana P
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asher McCabe

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Apr 10, 2024

Royal Kia responded

Tiana, thank you for writing this amazing review for our team! At Royal Kia, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 04, 2024

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Luis Torres was extremely personable and a true pleasure to work with. He had answers to all of our questions and make the process very smooth. More

by joshholguin
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Recommend Dealer
Yes
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Apr 09, 2024

Royal Kia responded

Josh, I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 30, 2024

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Aaron made our new car buying experience very smooth! We can’t wait to tell our friends to come see him at Royal :) More

by nmdavis717
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo, Aaron Thomke, Carson Jones, William Ploetz

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Apr 03, 2024

Royal Kia responded

I'm pleased to hear that Aaron and our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 28, 2024

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Royal Kia is a dealership where the sales personnel are very knowledgeable about all of the vehicles they have. You’ll be with one person through your whole process. I couldn’t recommend them enough! More

by pcac23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez, Dave Loper, Jacob Nooter, Jesus Camargo, Keith Jones , Aaron Thomke, William Ploetz , Ethan Blake

Helpful 2
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Apr 02, 2024

Royal Kia responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 26, 2024

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Employee Rating

Luis was a pleasure you work with and make the whole process smooth. The car was detailed both a received it and had a full tank of gas! I would recommend Royal KIA for the purchase of a vehicle. More

by kbutcher45
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Recommend Dealer
Yes
Helpful
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Mar 29, 2024

Royal Kia responded

Thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as I know buying a car takes time out of your day. Enjoy your new car! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 07, 2024

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My wife and I had not purchased a vehicle in 20 years. Luis and Jake took the time to understand our needs and wants. Asher offered us several options for financing the vehicle through Kia, if we wanted t More

by fbw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Nooter, Asher McCabe

Helpful 3
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Feb 08, 2024

Royal Kia responded

Thank you for taking the time to write about your experience with us! At Royal Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Luis, Jake, Asher, and the rest of our team were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 28, 2023

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Employee Rating

Luis did a fantastic job. I have already recommended him! I am glad I went to Royal. Luis made everything easy. Go to him if you want the car busy process to be efficient and More

by Lex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Jan 02, 2024

Royal Kia responded

Lex, thank you and congratulations on your purchase! I am so pleased that Luis could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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