Royal Kia

Everett is a wonderful sales person always ready to help customers. Great customer service! Has excellent communication with the customers on what's going on customers. Great customer service! Has excellent communication with the customers on what's going on More

Exceptional service from the moment you walk through the door. This is why I have purchased my last 4 vehicles from Royal Kia. Every team member from Management to Service is friendly and knowledgeable. Eve door. This is why I have purchased my last 4 vehicles from Royal Kia. Every team member from Management to Service is friendly and knowledgeable. Everett Griggs is always my salesman because he genuinely cares about making my car buying experience phenomenal. He easily relates to every customer and is truly entertaining while you wait. Come see Everett and the Royal Kia Team! They gotchu! More

Jesus was absolutely fantastic he’s got a great personality and wonderful customer service!! He helped me get into a safer more reliable vehicle for myself and my kids!!! He got me exactly what I a personality and wonderful customer service!! He helped me get into a safer more reliable vehicle for myself and my kids!!! He got me exactly what I asked for!!! More

Everett was awesome! If I were to buy another car I'd ask for him. I had a great experience buying my car from royal Kia! If you want a great experience go to royal Kia on speedway and Columbus and ask for E for him. I had a great experience buying my car from royal Kia! If you want a great experience go to royal Kia on speedway and Columbus and ask for Everett!! More

Everett is amazing and worked hard for us to make a deal happened. Definitely ask for him. We got into a 2022 kia shortage yay happened. Definitely ask for him. We got into a 2022 kia shortage yay More

This is the third vehicle we've bought from Everett Griggs and Royal Kia and it won't be the last. Everett is so personable and really makes the car buying experience enjoyable. We'll definitely be bac Griggs and Royal Kia and it won't be the last. Everett is so personable and really makes the car buying experience enjoyable. We'll definitely be back when it's time for an upgrade. More

Asher McCabe was a great influence on my car buying experience. Mr. McCabe was swift with his explanations, with additional great candor. Made me feel important as the buyer, and didn’t push too hard o experience. Mr. McCabe was swift with his explanations, with additional great candor. Made me feel important as the buyer, and didn’t push too hard on anything. Great employee! More

Jesus, Was amazing and very professional. He answered Jesus, Was amazing and very professional. He answered all the questions we had and even found out some coverage that we didn't even know we had. Jesus, Was amazing and very professional. He answered all the questions we had and even found out some coverage that we didn't even know we had. More

Jesus was honest and did everything he said he would do. He had no problem with some of my paperwork being a day late and sold us our preowned Kia. I would do business with him next time I needed to buy a c He had no problem with some of my paperwork being a day late and sold us our preowned Kia. I would do business with him next time I needed to buy a car. More

I have had a continuing terrible experience at Royal Kia of Tucson. This post has been edited to not include certain details of my most recent experience as I've been asked by the dealership to not reve of Tucson. This post has been edited to not include certain details of my most recent experience as I've been asked by the dealership to not reveal the extent of my situation. Certain aspects of the situation have been resolved, however my experience has been miserable. This, added to my previous experiences with the Royal Collision Center and the most recent experience purchasing my newest vehicle, had started this off as a one-star review. However, I have my vehicle back and in working order and I've been compensated fairly, so I have doubled the star review from one to two stars. Having bought two vehicles at Royal Kia and having had issues not only with both of the vehicles, but with the service and collision centers, the Warranty Forever feels null. I don't want to have my vehicle serviced at Royal anymore, and I'm worried what will happen if I have to go into the collision center again. The people I've worked with are polite as far as they are required to be. Past that they are unwilling to go the extra mile unless pushed by a bad review or called out for not thoroughly reading an email. I'm still in contact with the corporate office over the security issues, but ultimately, I don't want to purchase here again. I wish I had a warranty through a different dealership, but the special Warranty Forever is exclusive to Royal. I'm hoping nothing further goes wrong with the vehicle so that I don't have to worry about going back. More