Royal Moore Subaru

First Class Buying Experience with Brandon Kang Internet Sales Manager Brandon Kang made buying a vehicle simple and satisfying. He is a true professional and I would highly recommend him and the e Internet Sales Manager Brandon Kang made buying a vehicle simple and satisfying. He is a true professional and I would highly recommend him and the entire staff at Royal Moore Subaru without question. More

Great service all around Sales crew worked together (tag team) to make sure we were taken care of. The salesman was very knowledgeable about any of the cars we wanted to drive Sales crew worked together (tag team) to make sure we were taken care of. The salesman was very knowledgeable about any of the cars we wanted to drive and we were able to really take it on drive, not just like 3 miles. There were lots of choices in colors and models. They were also part of the Costco program so we really got a fair deal. All around a great experience w/very minimal pressure. More

Excellent Experience I loved the whole experience with Dan Beaupain. There was no pressure, he has great knowledge of the product he is selling, he has a great sense of h I loved the whole experience with Dan Beaupain. There was no pressure, he has great knowledge of the product he is selling, he has a great sense of humor and most importantly he understood from the beginning that the car was going to be mine and that even though I am a female, I have a brain and an opinion. I bought Saturns until they went out of business and loved the no nonsense clear cut sale program they had. Royal Moore has got it right too. So happy with my new car and will highly recommend them to my friends and make sure they ask for Dan. Karen Woods and Don were wonderful too. I love people who can laugh and make people feel welcome. More

Very shady The purchase was OK, no negotiations, they have a one price kind of deal. Price was fair though. Took it in for my first service though and was told The purchase was OK, no negotiations, they have a one price kind of deal. Price was fair though. Took it in for my first service though and was told that I had a nail in the sidewall of my tire, that the tire could not be repaired and needed to be replaced right away. Very insistent that I get it replaced right away. I get all my tire work done at a tire store near there and took it there instead. I was all prepared to buy a new tire but when I took it in to my tire shop they laughed. They took me outside and showed me a screw that was in the tread, no where near the sidewall. They said it was a very easy repair, which they did in a few minutes for free. Concerned, I went back to Royal Moore Subaru to let the Manager know what happened as I felt sort of ripped off. First, I was told that there are no General Managers at Royal Moore, everyone is,pretty much left on their own. I was told that the only manager was the owner and that the owner didn't show up around there much. I was told there was no service manager but there was a guy who was sort of in charge of service and I could talk to him. Really, I don't make this up, that is exactly what I was told. So this guy comes out and says hi. He doesn't have an office or anything so we have to talk in the showroom. I tell him what happened. He,says it's not their fault because they are not a tire shop and can't fix all tire repairs and then he tells me that he is sure that the nail was "very close" to the sidewall, even though he never saw it. So I just gave up and left once I understood that no one there cared at all. More

Always easy to work with. Very professional. Dan was very knowledgeable, even knowing details about vehicles from the past. He was very helpful in allowing us to make an inform Very professional. Dan was very knowledgeable, even knowing details about vehicles from the past. He was very helpful in allowing us to make an informed decision. More

Super Easy Experience Thank you to Greg for a simple, no-hassle transaction. I was able to look around without being bothered, I met with Greg, did my test drive, had my qu Thank you to Greg for a simple, no-hassle transaction. I was able to look around without being bothered, I met with Greg, did my test drive, had my questions answered and got a great price. THANK YOU for being efficient and easy to work with! More

A Great Experience! I have to say this was the Best car purchasing experience my wife and I have ever had! There was no pressure and they were very knowledgeable on the v I have to say this was the Best car purchasing experience my wife and I have ever had! There was no pressure and they were very knowledgeable on the vehicle we were interested in. For start to finish we had there attention and they treated us well. The best thing was it it didn't take four hours to purchase a car. We were in and out in about two hour and that included our test drive. It probably would have been faster but I am currently on crutches. I will definitely purchase a vehicle from them again. When we left with our new car both my wife and I could not believe how easy this purchase was. We are still shocked at customer service that was provided. Thank you Royal Moore for making this an exceptional new car purchase! More

Great experience I had a great experience at Royal Moore Subaru Nissan. I bought a 2017 Subaru Legacy and was very impressed with the safety features. Dan B. was our I had a great experience at Royal Moore Subaru Nissan. I bought a 2017 Subaru Legacy and was very impressed with the safety features. Dan B. was our salesperson, and was easy to interact with and not pushy. He was also very knowledgeable about all of the car's features. I was there a little under 3 hours, and this included discussing the amount of my trade in. My husband bought a Nissan years ago, and was there 5.5 hours. I highly recommend Subaru over Nissan, it seemed like they tried to minimize the time you were there and that they knew your time is equally important as theirs. I am very happy with both my car and the positive experience. I have already recommended them to a friend. More

Terrific! Very attentive to what car I wanted, going the extra mile to find one in Seattle. Really comprehensive briefing on all the features of the car before Very attentive to what car I wanted, going the extra mile to find one in Seattle. Really comprehensive briefing on all the features of the car before I eat the dealership. Nice touch in having your driver Stan meet me at PDX, and courteously drive me to the dealership. More

So easy, no hassles This was the best car buying experience you could ask for. So easy, they arranged to have my car brought over from another lot. Thanks guys. This was the best car buying experience you could ask for. So easy, they arranged to have my car brought over from another lot. Thanks guys. More