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Royal Moore Subaru - Service Center

3.8

29 Lifetime Service Reviews

1326 SE Enterprise Cir, Hillsboro, Oregon 97123

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Eric Trueblood, Service Director, Royal Moore Subaru

Eric Trueblood

Service Director
4.2
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

July 27, 2018

"Lack of follow through and taking responsibility"

- Subbie4

I came in for an oil change and scheduled service. Was told that I needed new tired and parts were bald. My car has 20,000 miles and I bought it there less than 2 years ago. During my last service, the tires were rated 10’s and 9’s. The Asst manager said he would get back to me with a cost for tires. Never did. I called and let him know that I bought new tires as we were heading on a long road trip to Canada within the week. i let him know that he overcharged me and that the tires were never rotated in any of the services. He apologized and said he would send me a check. The head manager called and I voiced my concerns and he said he would get back to me in a few days after reviewing my file. No check. No phone call. Therefore, I will NOT buy my next Subaru which I will do within 6-9 months from Royal Moore. Service is everything after the sale. The sales person, Brandon, was great to deal with. If there is no support after the sale, it is not the place to buy a car.

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Employees Worked With

Rees, Jeff Doughty

May 26, 2018

"Dennis is GREAT. "

- M.Kat

We had the pleasure of meeting Dennis today. We had to go in and have crossbars installed. Dennis kept us in the loop as to what was going on. He was just a pleasure to deal with.

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Employees Worked With

Dennis

November 17, 2017

"Reese And My Nisson X-Terra's Repairs"

- michael j kalafut

Reese Did an Awesome job coordinating & keeping Aware of the process of My Vehicle getting Repaired...The Mechanics Did an Excellent job as well : ) ! I am Very Happy with the Overall experience & also feel Reese went out of His way to make this so : ) !!!

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Employees Worked With

Reese

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
Royal Moore Subaru, Hillsboro, OR, 97123