Royal Moore Toyota

Exactly what I needed The Royal Moore team met me exactly where I needed them to. They got back to me quickly, with the model I was interested in and the price which was mo The Royal Moore team met me exactly where I needed them to. They got back to me quickly, with the model I was interested in and the price which was more than fair. They did a good job describing the features and what is and is not included, without trying to talk me into anything I didn't want. My rep Henry patiently repeated things no matter how many times I needed to double check. I expected a new car purchase to be exhausting, but the RM team made it no-nonsense and quick. They are calm and reasonable; the "adult in the room." Thank you for your help! More

Great dealership to work with I had a great experience buying my brand new 4runner! Amy&Bob were very perfessional and amazing to work with! Thank you royal Moore Toyota!!! I had a great experience buying my brand new 4runner! Amy&Bob were very perfessional and amazing to work with! Thank you royal Moore Toyota!!! More

Best sales consultant ever! I was looking for a new experience buying a new car and didn't want to have the same "runaround" I've had in the past, and I found exactly that with B I was looking for a new experience buying a new car and didn't want to have the same "runaround" I've had in the past, and I found exactly that with Bob Porter at Royal Moore Toyota. Bob was very attentive in every aspect of the process and helped me to find exactly what I wanted - looking for the exact car at every dealer in the Northwest. I will happily return to this dealer. Very well staffed and organized throughout. More

As always the best customer treatment around! Always have such a great experience here! Officially the only place in oregon I'll take my landcruiser! Lisa in Service always takes awesome care of m Always have such a great experience here! Officially the only place in oregon I'll take my landcruiser! Lisa in Service always takes awesome care of me and they know cruisers! Thanks again! More

Honesty and friendiness I sent my car to Roayal Moore for regular maintenance ($44.95 with a coupon) and diagnosis for air conditioning. Firstly Lisa said $130 for A/C diagno I sent my car to Roayal Moore for regular maintenance ($44.95 with a coupon) and diagnosis for air conditioning. Firstly Lisa said $130 for A/C diagnosis. After two hours waiting, she said couldn't find the problem and probably needed $240 more for detailed check. I went home for lunch. In the afternoon, she called me said "find out the problem and need $900 for replacing a A/C Amplifier. But we need wait until the part arrived tomorrow." Next day, I went to take my car with a little upset because of the unexpected big charge. Understanding my situation, Lisa agreed I could order the part by myself to save some money and charged me only totally for $269.95. She explained the deducted $120 was due to continued diagnosis took only one hour instead of originally estimated two hours. I was surely happy. After receiving the part ($467) I ordered, I went to Toyota again for installing the A/C Amplifier today. Originally Lisa said $300 for labor fee. But after about one hour waiting, she charged me only $150 with a sound air conditioning system. What a friendly and honest service advisor! Lisa is indeed the best service advisor I've ever met in USA and Taiwan Toyota companies for my passed thirty years. More

Amazing Experience - Connie I was getting a tune up on my RAV4 and thought I would just ask some questions about my current lease and how Royal Moore Toyota could help me reduce I was getting a tune up on my RAV4 and thought I would just ask some questions about my current lease and how Royal Moore Toyota could help me reduce my monthly car payment. Henry didn’t pressure or lead me in a direction I didn’t want to go. Not only did I get a sweet ride my monthly payments were reduced. Henry was there with me the whole day to make sure it all went as planned. I will always go to Royal Moore Toyota for everything. More

Fair price for used Prius in great condition! My wife and I knew what we wanted going into this dealership so we really didn’t need to be sold on anything, but our representative, Norgen, was very My wife and I knew what we wanted going into this dealership so we really didn’t need to be sold on anything, but our representative, Norgen, was very pleasant to work with. The car itself was very clean compared to other places we test drove cars and the waiting area was comfortable. This later part is rather important when trying to buy a car b/c you spend so much time sitting and waiting for counter offers during negotiations. The whole process is unavoidably overwhelming wherever you go, but at least here the environment was spacious, clean, and comfortable. Norgen was calm, patient, and didn’t pressure us to purchase at all, which we appreciated. Our only disappointment was that this dealership, unlike another we considered purchasing through, did not offer a warranty package that we could afford. In conclusion, we’re happy to be new Prius owners and hope this car will serve us and the environment well! More

Another Great Experience with Royal Moore! I purchased a 2018 Toyota Tacoma TDR Sport that is my dream truck and the folks at Royal Moore made most of the experience very positive. The specif I purchased a 2018 Toyota Tacoma TDR Sport that is my dream truck and the folks at Royal Moore made most of the experience very positive. The specific package I was looking for was not available and they had to order it. There was a vehicle matching my description 300 miles away but the obliged me by ordering a new one. This is the 3rd new vehicle we purchased from Royal Moore and we have been very happy with them (Wife loves her Subaru). Specifically want to thank Nate Taylor for getting me a screaming finance rate, thank Nick Lee for putting up with my inflexibility and Jordan for showing me the features of the car in detail, including operating tips and suggestions. More

On time, good price and service. I appreciated working with Bob, Pam and everyone at Royal Moore that helped us with ordering the Highlander that I wanted without hassles and at a goo I appreciated working with Bob, Pam and everyone at Royal Moore that helped us with ordering the Highlander that I wanted without hassles and at a good price. Everything as promised! More