Royal Moore Toyota

Easy transaction Quick, friendly, professional. Royal Moore came through on all their promises. Helpful prior to during and after the sale. I would definitely recom Quick, friendly, professional. Royal Moore came through on all their promises. Helpful prior to during and after the sale. I would definitely recommend them to friends and family. Thanks Jason! More

a great experience Donny was a superb help instructing me on the electronics in my Toyota rav4. I would highly recommend Donny to anyone interested in purchasing a vehic Donny was a superb help instructing me on the electronics in my Toyota rav4. I would highly recommend Donny to anyone interested in purchasing a vehicle at Royal Moore Toyota. More

3 cars from Doug Nelson Doug is kind very helpful and Ide be proud to sa my friend. Were working our 3rd deal with him now and we are excited. The man allways comes through b Doug is kind very helpful and Ide be proud to sa my friend. Were working our 3rd deal with him now and we are excited. The man allways comes through becouse he knows so many lenders for all differant types of credit situations. GO DOUG! By the way we live in medford he is worth the drive cant wait to see you bud. More

Michael did a great job. Michael helped me find a nice used Toyota Matrix. Very thorough and informative. Low pressure, relaxed, and trustworthy. Definitely will recommend thi Michael helped me find a nice used Toyota Matrix. Very thorough and informative. Low pressure, relaxed, and trustworthy. Definitely will recommend this dealership to friends. More

Jason is great!! Two years ago we met Jason and he helped us buy a Rav4. The experience was so pleasant, low key and no pressure whatsoever. So when we were thinking Two years ago we met Jason and he helped us buy a Rav4. The experience was so pleasant, low key and no pressure whatsoever. So when we were thinking of replacing our other car we only and I mean only thought of Jason and called him and made an appointment. Again the experience was great and he helped us with our purchase of a new Corolla. We were also impressed with Pam in finance, even after agreeing to a deal she found a lower interest rate for us. This kind of service is hard to find but we have been treated great by everyone at Royal Moore, the people in the service department have been great as well when we bring in our car for service work. We will always tell all our friends and family about Jason and Royal Moore and when we next decide to get a new car we will only consider working with Jason. Paul & Juli Morrow More

Michael H is the greatest Michael was so helpful and knew his cars, it was the best experience I have had in buying a car. Great customer service. Awesome to work with. Norma Michael was so helpful and knew his cars, it was the best experience I have had in buying a car. Great customer service. Awesome to work with. Norma More

Outstanding The whole team from start to finish was both professional as well as personable! Extremely polite and answered every question we had with knowledge an The whole team from start to finish was both professional as well as personable! Extremely polite and answered every question we had with knowledge and patience. We were in and out very quickly. We will definitely recommend Royal Moore to all of our family and friends! We love our Toyota Corolla! Thanks so much! More

AWESOME Great customer service and would do the whole process through Royal Moore Auto center if I could. Great communication through out the entire process Great customer service and would do the whole process through Royal Moore Auto center if I could. Great communication through out the entire process and would highly recommend for anyone purchasing a car. More

Terrible Customer Service I had the worst experience with purchasing a car at Royal Moore and will tell anyone to go anywhere besides here. We were promised 'Fun to be put back I had the worst experience with purchasing a car at Royal Moore and will tell anyone to go anywhere besides here. We were promised 'Fun to be put back into buying a car' and this was absolutely not the case. What should have been an pain free experience, turned to very stressful and belittling. When arriving, we were greeted very poorly and with attitude of where to park the car in their lot- as if we were not there to purchase a new car? The Finance Manager was very aggressive in pushing extended warranties and when it was declined, he proceeded to get angry and push the warranty even more. When signing to not accept the warranty he became arrogant and would spit off situations in which we would be reminded of not having the warranty in the future. When we called to ask of a situation with our new car. The salesman, Austin was less than none helpful, only telling me the person who sold me the car could help and he was out of the office the next two days. He also told me I need to look at the price sticker to know if a feature came with the car- as if he had no other cars to reference?! I'm absolutely appalled at the service here and feel like they only care about making money off you and don't treat you with respect. I suggest they look at their establishment and start focusing on the customer because I forever will remember this experience as horrible and degrading. More

First Time Car Buyer Experience Royal Moore Auto Center Toyota/Scion was the first place I stopped at while looking for my first car as it was close to my location. After viewing wh Royal Moore Auto Center Toyota/Scion was the first place I stopped at while looking for my first car as it was close to my location. After viewing what they had to offer at the budget I had set, I found a car that interested me. Since I was still shopping around I decided to check out a few other dealerships in the area to see what other options I had. After spending two days shopping around I decided to go back to Royal Moore Auto Center as they made me feel the most comfortable and had a vehicle I knew I could be happy with. Unfortunately during that two day grace period the car I was looking at had been sold. The loss of my original choice didn't hinder my salesperson Micheal Heusler from finding something that I like. Although the vehicle was a little over my budget Micheal and Nate Taylor were able to bring the price down to something I was more comfortable with. The entire experience was great. I've never purchased a car before and did a lot of research and read a lot of horror stories about bad service, sales people, and prices. At Royal Moore Auto Center I didn't have any negative experience. Brent from financing was also able to find me additional discounts after I agreed to purchase the vehicle and was able to bring down my interest rates substantially. All the paperwork went smoothly without a hitch and I am happy with my decision. I would recommend anyone to go and check out Royal Moore Auto Center and get that great experience for themselves of buying a new or used car. A+++ to Micheal, Nate, and Brent for their help finding me a new car at a price I could afford. Thomas S. More