1,195 Reviews of Royal Moore Toyota - Service Center
My Service Advisor was amazing. He made sure my service was done quickly. I highly recommend working with Nick, he was very informative on my service and the recommendations that we He made sure my service was done quickly. I highly recommend working with Nick, he was very informative on my service and the recommendations that were made. More
Nicholas Oliveria is an excellent employee. He’s very professional and helpful and has a wonderful customer service skill. He’s very professional and helpful and has a wonderful customer service skill. More
Customer service was friendly and great! The service was quick. I appreciate not waiting all day. The service was quick. I appreciate not waiting all day. More
Michael Taylor is amazing! He is a ray of sunshine and he took care of me and my car seamlessly. Kind and friendly, he is everything you wish for and more at a dealership. Good He is a ray of sunshine and he took care of me and my car seamlessly. Kind and friendly, he is everything you wish for and more at a dealership. Good job Toyota for hiring such stellar talent! More
Caroline is freaking awesome! Always such a positive vibe and always quick to help thank you! Most of the time I don’t enjoy taking my cars for service but Royal Moore makes it be Always such a positive vibe and always quick to help thank you! Most of the time I don’t enjoy taking my cars for service but Royal Moore makes it bearable More
Everything went well, Kadin was very helpful and professional. He made my service appointment go by with no issues professional. He made my service appointment go by with no issues More
I had the oil change service on my 2016 Toyota Camry LE done here. Kadin, the service advisor, was friendly and accommodating. However, immediately after the service my engine started making a heavy metall done here. Kadin, the service advisor, was friendly and accommodating. However, immediately after the service my engine started making a heavy metallic scraping noise. When I checked the oil, the technician had put barely any in! I had to change my oil someplace else all over again, which seemed to correct the immediate issue, approximately 3 days later. They did an oil consumption test and found the car was not burning or leaking oil in any way. I contacted the dealership and they ignored my concerns, no one even called me back-- after I had sent a email/message online. If my motor or engine sustained any damage from their failure to complete a routine service correctly, I will be contacting my attorney. The technician that worked on my car obviously didn't know what he was doing, and shouldn't be working on customer cars. Very disappointed, won't be going back (unless damage to internal motor parts is found due to their failure). More
Royal Moore Toyota was quick and efficient, I would definitely come back for future services. definitely come back for future services. More
Wonderful customer service from Caroline. Very helpful. Dealership provided WiFi to past time. Will guarantee to come back next time. Very helpful. Dealership provided WiFi to past time. Will guarantee to come back next time. More
Quick service and great prices. They also give you a heads up for future maintenance items that will be in the next scheduled service They also give you a heads up for future maintenance items that will be in the next scheduled service More