Royal Moore Toyota - Service Center

I had the pleasure of working with Mike Taylor during my recent visit to Royal Moore, and I couldn't be more impressed with the level of professionalism and care I received. From the moment I walked in, Mik recent visit to Royal Moore, and I couldn't be more impressed with the level of professionalism and care I received. From the moment I walked in, Mike greeted me warmly and made the entire service process seamless. They took the time to explain the issues with my vehicle in detail and provided clear, transparent pricing. I never once felt rushed or pushed into unnecessary services, which I truly appreciated. The communication was excellent, and they kept me updated throughout the process, ensuring I knew exactly what was happening with my car. What stood out the most was how Mike went above and beyond to ensure I was completely satisfied with the service. Their attention to detail and commitment to customer satisfaction were evident in every step of the process. I highly recommend Mike and Royal Moore for anyone in need of car service. You’ll be in good hands, and it’s clear they truly care about their customers! In my 25+ years of working on cars working at a dealership and being a customer while getting work done on my cars, Mike has BY FAR been the best service writer I've had the pleasure of working with. He's thoughtful, helpful and actually CARES about the customer's needs. This has beome less and less important over the years in the car industry and it is absolutely refeshing to see that there are still some out there who do put the customer first and trully care while doing so. Thank you again Mike! You have made a customer for life with any Toyota needs that may arise in the future and will be brought to Royal Moore because of your service. More

Staff is really good. Waited for 4 hours for a 2 hour appointment, 1/2 of a day. But overall a great place. Waited for 4 hours for a 2 hour appointment, 1/2 of a day. But overall a great place. More

They serviced my truck in a great and timely manner I will make Shure to come back. will make Shure to come back. More

Excellent service , came in for a check up left with my car feeling brand new And was greeted with a smile full of positive energy. car feeling brand new And was greeted with a smile full of positive energy. More

Caroline did a good and was friendly and professional. She got me an uber too so I could go to the gym while waiting for my Tacoma maintenance. Thank you very much! She got me an uber too so I could go to the gym while waiting for my Tacoma maintenance. Thank you very much! More

Fast and efficient! Caroline and George (service advisors) are a pleasure to work with. Thank you! Caroline and George (service advisors) are a pleasure to work with. Thank you! More

Service appointments always run smoothly and it's a pleasure to deal with Royal Moore. I'm very sorry I didn't have time to have the additional recommendations performed, however I look forward to the pleasure to deal with Royal Moore. I'm very sorry I didn't have time to have the additional recommendations performed, however I look forward to the next visit to get everything complete. More

This dealership always has fast service, the most courteous service representatives and very clean facilities. courteous service representatives and very clean facilities. More

The advisor is very nice and helpful. The service was very fast, didn’t have to wait for a long time. I would recommend Royal Moore. Actually I didn’t buy my Rav 4 at Royal Moore but The service was very fast, didn’t have to wait for a long time. I would recommend Royal Moore. Actually I didn’t buy my Rav 4 at Royal Moore but they treat me really nice. I did bought a Corolla before though, that is why I know that Royal Moore is good. More

Great service in the service department as well as the sales team. We bought two cars here. sales team. We bought two cars here. More