Royal Moore Toyota - Service Center

My wait was ridiculously long for just an oil change! Over an hour & my Advisor was unfriendly didn’t bother to really check in with me or explain why things took so long til I got fed up , at lest the y Over an hour & my Advisor was unfriendly didn’t bother to really check in with me or explain why things took so long til I got fed up , at lest the young ladies at the cashiers desk were very friendly and quick to help. More

Really enjoy working with Ray in the service department. He's always very courteous, helpful and dedicated to his customers. He's always very courteous, helpful and dedicated to his customers. More

George and Ray in the service department got the parts ordered, scheduled the appointment, and the final tally came in within $100 of the estimate so I would say that is an excellent job plus the car work ordered, scheduled the appointment, and the final tally came in within $100 of the estimate so I would say that is an excellent job plus the car works fine now. More

Victoria in the service department was fantastic. She texted and left me a clear email and had me all done in just a couple of hours. Nice to see more women on the front lines in the service department i texted and left me a clear email and had me all done in just a couple of hours. Nice to see more women on the front lines in the service department instead of just ringing up my charges. More

The service team is quick and efficient. They are always prompt and take care of my needs. I love Royal Moore! This is the only dealership for me! prompt and take care of my needs. I love Royal Moore! This is the only dealership for me! More

The service team is responsive and the results are always very good. We’re pleased with our interactions with the service dept. very good. We’re pleased with our interactions with the service dept. More

the service is quick and easy. The staff is always smiling. The waiting area is nice and clean. smiling. The waiting area is nice and clean. More

good service. Price a little high. Please bring down the oil change price to be more competitive the oil change price to be more competitive More

I showed up without an appointment, I made it at another dealership, Michael Taylor, the service adviser, told us that is no problem and took care of my car for its first service, great customer service! dealership, Michael Taylor, the service adviser, told us that is no problem and took care of my car for its first service, great customer service! More

I loved my dealer Millie, the process went great. But when I went for my first car service appointment, no one said anything to the first 10 minutes but they said hello to the next person who came in. I when I went for my first car service appointment, no one said anything to the first 10 minutes but they said hello to the next person who came in. I just thought they were busy. Finally a guy said they will be with me as soon as they can. I waited. Then a caucasian man came in and the girl asked him to come up and immediately helped him. She went outside and i let her know I was way before him, she did not seem to care. I do not know if it was the color of my skin, or why really just didn’t pay attention to me but this started my day off not great. I was helped eventually but by someone else. More