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Royal Oak Ford

Royal Oak, MI

4.8
1,144 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,144 reviews

May 12, 2025

Heather made everything so easy! She was available whenever I had a question and explained everything I needed to know. She worked extra to problem solve when there were some issues More

by dfrontczak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

Dfrontczak, thanks for the great star-rating and congratulations on your new vehicle! Thank you so much for being one of our valued customers and we look forward to your next visit!

May 08, 2025

Royal Oak Ford is full of fun and chatty people who are interested in making sure you're well taken care of. Large stock of great Ford vehicles. I drove away happy with my experience and happy with my purc More

by frank.clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

We are happy we could make your experience a positive one! At Royal Oak Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 06, 2025

Always a great experience knowledgeable staff helps every step of the way whether it’s buying a new vehicle or going to the service department. Nothing but the best been dealing with them for many years now More

by Papalmer5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

Hi, thank you for your wonderful response to the quality of service our staff provides! Safe travels!

April 27, 2025

I was beyond impressed with my experience at Royal Oak Ford! The salesman, Gage, was so helpful and patient with all of my random questions. He went above and beyond in the customer service department! Th More

by JulieT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

April 25, 2025

I purposely drove out of my way to come to the Royal Oak Ford dealer. The service I received was great. There was no pressure. They listened to me and worked with me to find a car in my price range that I More

by sarahovermale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

Hi, thank you for your wonderful response to the quality of service our staff provides! Safe travels!

April 20, 2025

5 star service! In and out as requested. Steve Elich was an A+ salesman. Highly recommended. More

by wayne hardwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

Hi, we are happy we could make your experience a positive one! Thanks again for your business! Take care!

April 19, 2025

Steve was great! He made the car-buying process smooth, and he returned calls and questions in a timely manner. More

by jenace76
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

Hi, we appreciate your feedback on our staff's outstanding service! Safe travels!

April 19, 2025

The team was courteous and willing to work with the customer, even though there was credit discrepancies. More

by homeworkcenters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Terrell-Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Safe travels!

April 18, 2025

Jack and Derrick were excellent. Both knew their products and services. Overall, a great experience! More

by squarej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

April 17, 2025

My sales person, at Royal Oak Ford, Heather, was amazing. She was personable, knowledgeable, and very helpful. Heather made the lease process quite pleasant. The financing and closing process was pleasant. More

by jays117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

jays117 responded

My sales person, at Royal Oak Ford, Heather, was amazing. She was personable, knowledgeable, and very helpful. Heather made the lease process quite pleasant. The financing and closing process was pleasant.