
Royal Oak Ford
Royal Oak, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,131 reviews
I have purchased 3 Explorers from Royal Oak Ford. They have always been there for me with any vehicle concerns. George my service advisor has always been honest in the repairs for my 2006 Explorer. They have always been there for me with any vehicle concerns. George my service advisor has always been honest in the repairs for my 2006 Explorer. I only trust Royal Oak Ford and of course George to repair my vehicle. I’m bringing my vehicle in Dec. 11th to have it checked for all repairs needed and an estimate. It will cost me a lot but, my brother wants to pay for the repairs. Just have to let you know that this 2006 Eddie Bauer edition Explorer has been a remarkable vehicle. Thank you Ford for making such a fine vehicle. More
I had a good experience with everyone there I like the truck and heather was great thank you all truck and heather was great thank you all More

This is a very friendly dealership. They strike a very good balance between helping and not being too overbearing. Alan was very helpful courteous, and very professional. I would recomm They strike a very good balance between helping and not being too overbearing. Alan was very helpful courteous, and very professional. I would recommend him to anyone who is interested in getting into a great vehicle. More
Tried this dealership 5 years ago, and was less than impressed, and purchased somewhere else. What a total turnaround! VERY happy with my experience this time. impressed, and purchased somewhere else. What a total turnaround! VERY happy with my experience this time. More
Knowledgeable, very friendly, professional, very helpful, answered all questions, took the time to show us how to work things answered all questions, took the time to show us how to work things More
My experience with ROF is through their service department and couldn't be happier. I have all my service work done with them including brakes, battery, oil changes, tire rotation etc....George is department and couldn't be happier. I have all my service work done with them including brakes, battery, oil changes, tire rotation etc....George is a fantastic service advisor who has always made sure my car is handled properly and attention paid to details. I am extremely picky about my Ford Escape and I feel they know this and make certain things are just right when the work is completed. More
Everyone at the dealership was very nice and helpful. Alan, my salesman was wonderful to work with. he made my car purchase easy and not stressful, which I always appreciate. Gave me some great advice! Alan, my salesman was wonderful to work with. he made my car purchase easy and not stressful, which I always appreciate. Gave me some great advice! More
Salesman was professional and respectful. As a female I was kind of expecting to be treated less seriously as a buyer but this did not happen. Both salesman and manager were very easy to talk As a female I was kind of expecting to be treated less seriously as a buyer but this did not happen. Both salesman and manager were very easy to talk to, negotiated fairly and did not try intimidation. Answered questions thoroughly and made great suggestions but did not force any decisions More
They were honest and professional Helpful every step of the way. Got me prepared beforehand so the day of transaction was simple and easy the way. Got me prepared beforehand so the day of transaction was simple and easy More
Alan was fantastic. .! Truly a great salesperson . He took the time to really listen to what I was looking for and not just push a car on me. I loved the transparency of .! Truly a great salesperson . He took the time to really listen to what I was looking for and not just push a car on me. I loved the transparency of the pricing and incentives and how he explained everything and taught me so much more on how to purchase a car. Truly the best salesperson I have dealt with in my 30 years of car buying . Alan has my business going forward along with referrals to friends and family. Restored my faith that there are still good people out there who will sell you a car with your best intentions not just the dealers. More