Rudy Luther Toyota

A few problems My rating of the employees that I have come in contact with would be in the 4 to 5 Star range. They all seem to be trying their best to please the cu My rating of the employees that I have come in contact with would be in the 4 to 5 Star range. They all seem to be trying their best to please the customer. My problem is with the excessive use of notification and so called communications with the customer. For this last service appointment I was notified three times reminding me of my upcoming appointment, by e-mail, by mail, and by phone. A waste of my time, your companies money[cost of doing business] which eventually reflects on my costs. And every time I come in a survey to complete to show that I am happy. I have been a customer with Toyota since 1985. If I wasn't happy I would quit buying Toyotas and let you know. More

Buying a new car Mike went through all the various options in each Rav 4 to help me decide which was the best fit for me and was very patient with all my questions. He Mike went through all the various options in each Rav 4 to help me decide which was the best fit for me and was very patient with all my questions. He was very knowledgeable but was never pushy or made me feel pressured. He went out of his way to find the exact car I wanted! More

Very good! A little thing but milege meter was left set at kilometers instead of miles. It would have been helpful to have had this reset once the service was co A little thing but milege meter was left set at kilometers instead of miles. It would have been helpful to have had this reset once the service was completed. More

Good initial experience Both Nettie Jubie, the salesperson, and Stacey Rydman, the finance person, were friendly, efficienct, and knowledgeable. I have only had the vehicle f Both Nettie Jubie, the salesperson, and Stacey Rydman, the finance person, were friendly, efficienct, and knowledgeable. I have only had the vehicle for a few days so cannot comment on any other aspects of this dealership. More

Great service every time I always have a good experience at RL Toyota. People are very professional & friendly. The wait time is always less that estimated. Any questions I ha I always have a good experience at RL Toyota. People are very professional & friendly. The wait time is always less that estimated. Any questions I have are always answered. More

Ryan Vernon is terrific. Courteous, pleasant. Great guy. He is pleasant, very courteous, and enjoyable to speak with. I enjoy dealing with him because I know he will treat me well and has my int Great guy. He is pleasant, very courteous, and enjoyable to speak with. I enjoy dealing with him because I know he will treat me well and has my interests as his priority. More

Thanks Very good service.Mark was so kind and helpful. Service was done in the time he said it would be. He answered all my questions. Very good service.Mark was so kind and helpful. Service was done in the time he said it would be. He answered all my questions. More

Knowledgeable, efficient and patient service The Rudy Luther Toyata sales team provided all the help and information I needed to quickly and painlessly complete my purchase of a new 2018 Toyota P The Rudy Luther Toyata sales team provided all the help and information I needed to quickly and painlessly complete my purchase of a new 2018 Toyota Prius. Lon's informal training in the operation of the car and the many advanced feature was was especially knowledgeable and thoughtful. He provided just enough of the most critical training for me to be able to use and enjoy many of the slick configuration, audio and phone integration features as I left the dealership in my new Prius. More

Service Manager Kong was very accommodating to my schedule and the situation with my car repair on all levels. Patient with my questions. I have dealt with Kong on Kong was very accommodating to my schedule and the situation with my car repair on all levels. Patient with my questions. I have dealt with Kong on service since my 2002 Camry. He is a star employee who takes customer service very seriously and delivers consistently excellent service!!! He certainly represents the best of the Luther brand!! More

Had multiple dealers to choose from - Ron was the key. Looked at multiple dealers, Lexus, Toyota and others. Ron was the most professional, knowledgeable, honest and customer focused sales person I encount Looked at multiple dealers, Lexus, Toyota and others. Ron was the most professional, knowledgeable, honest and customer focused sales person I encountered. Dealership was clean, open though busy and all associated were friendly. More