Rudy Luther Toyota

Excellent experience. No hard sell. I couldn't select the right brand as only two were offered and it wasn't mine. I purchased a 2011 Subaru Impreza here......I was driving by from the S I couldn't select the right brand as only two were offered and it wasn't mine. I purchased a 2011 Subaru Impreza here......I was driving by from the Subaru dealership which didn't have what I wanted. Toyota had one and it was in beautiful condition. Chad was an excellent sales rep as he drew me out with personal questions and did not hard sell me which I resist, having been in sales myself. During negotiations, everyone stayed upbeat and cooperative until we arrived at a place we were all happy. It was a sad day to leave my beautiful 15-yr old Saab behind but I left having purchased something I was excited about. I will drive further to go to Luther's Subaru dealership for service because of the good service I got in the sales department at their onto a dealership. I've already bragged to friends so....... More

impressive staff This is my first car from here. We recently took on 3 foster kids and are now adopting them. The team here patiently waited for us to make the purchas This is my first car from here. We recently took on 3 foster kids and are now adopting them. The team here patiently waited for us to make the purchase. There is some small issues to resolve with our CPO Sienna, but they are accommodating us way more than I expected! Any further purchases will be made here! More

SiouxsanRWF Best experience EVER! Look know where else ;-)) Rudy Luther is the place to purchase a vehicle. From the cleanliness to sales, finance, and the free s Best experience EVER! Look know where else ;-)) Rudy Luther is the place to purchase a vehicle. From the cleanliness to sales, finance, and the free snacks were a great bonus!! More

Very thorough experience! Scott was very thorough in showing me my options, and weighing the pros and cons. While we intended to buy a used car, Scott made owning a new car an Scott was very thorough in showing me my options, and weighing the pros and cons. While we intended to buy a used car, Scott made owning a new car an attractive offer. We did end up buying used, and Scott made each step easy to understand, and treated us with the same fairness as someone buying a new car. I would recommend Scott to anyone looking to buy or lease a new or used car. He was very personable, and easy to talk to. Monica handled the financing. She was prepared and made it easy to sign everything, explaining what each item was and what it meant for us. Very quick process from start to finish. I would absolutely recommend Rudy Luther Toyota for anyone considering a new or used vehicle. More

Great Experience I would recommend this dealership and the salesperson! Brian Gulbrandson was very knowledgable about the Toyota Highlander that we were looking at. H I would recommend this dealership and the salesperson! Brian Gulbrandson was very knowledgable about the Toyota Highlander that we were looking at. He let us look and play with all of the bells and whistles without pressuring us to buy. Very relaxed and fun experience buying our vehicle! Our finance consultant (Tony Banse) was just as fun and easy to deal with. Everyone was no pressure and very friendly and welcoming. I have already recommended Rudy Luther Toyota to friends!! More

A New "Used" Car After totaling my 2010 Corolla, I was looking to buy a new "Used" Camry with a moonroof. Kris Fox had talked to me when I replied to a web ad. Kris After totaling my 2010 Corolla, I was looking to buy a new "Used" Camry with a moonroof. Kris Fox had talked to me when I replied to a web ad. Kris took care of everything from the moment I walked in until the moment I drove home with my "New-Used" spruce mica 2011 Camry. It was a pleasant experience during a stressful time. THank you for the extra attention. More

Quality Customer Service I brought my son and daughter in law to check out a new Toyota van. I came in to look at a used Toyota Highlander. The quality customer care and ser I brought my son and daughter in law to check out a new Toyota van. I came in to look at a used Toyota Highlander. The quality customer care and service provided by Justin Miles resulted in Brian and Rachel buying a new Sienna. My experience is still unfolding. Whether or not I purchase my 4th vehicle from Rudy Luther Toyota, the entire process will have been highly satisfactory. Justin Miles makes the process friendly, enjoyable, and easy. Thanks to the entire Luther's Staff for door to door sales and service quality. More

I initially spoke with Lou Schutz. Speaking with him gave me a feel of the place and an idea of what kind of people I would be dealing with. I figured I'd trade in my car after getting my tax return so gave me a feel of the place and an idea of what kind of people I would be dealing with. I figured I'd trade in my car after getting my tax return so I could have a decent down payment. A week later (after finding out my tax return would only get me lunch at Chipotle's) I decided I would trade my car in. I filled out an online application and got a call the following morning from Kelly LaVine (Lou was off that day). Long story short, Kelly and the financing specialist (his name escapes me right now) went the extra mile. More

I bought my 2012 Camry at Rudy Luther Toyota in April of 2012. Today (3-7-14) I brought it back to this dealer to have them check a malfunctioning seat belt. The car has only 19,529 miles on it. The problem 2012. Today (3-7-14) I brought it back to this dealer to have them check a malfunctioning seat belt. The car has only 19,529 miles on it. The problem with the seat belt is that it intermittently won't pull out. The "advisor", Matthew tried to pull the seat belt out, and since it failed the first time he tried it, he tried it again, turning it to a different angle. This second time it worked fine. He tried to convince me that changing the angle of it made a difference. It should pull out EVERY TIME at any angle! He’s an idiot! Even though he proved that it will fail to pull out, he refused to fix the problem for me. He said Toyota wouldn’t approve the repair. Then they should have fixed it at the expense of the dealer! What if I had an accident and my passenger was injured because he/she couldn’t pull the seat belt out? He said that Toyota would have no liability because my passenger could sit somewhere else where there is a working seat belt. What a MORON! I bought a 5 passenger car, not a 4 passenger. I wonder how he would like telling his passenger to sit somewhere else because that seat belt doesn’t work right. I won’t trust this dealership to service my car anymore, knowing that they employ idiots to work in the service department! More

Justin and his team welcomed the fact that I wasn't buying a Toyota but rather a used car and took the time before I got there to learn about the vehicle I was interested in purchasing. They not only buying a Toyota but rather a used car and took the time before I got there to learn about the vehicle I was interested in purchasing. They not only welcomed the idea of me purchasing a different make than they were used to, but they were also able to give me more than a fair offer on my used trade-in. They trusted me and I trusted them throughout the whole transaction. When Rick was able to match the trade-in offer that another dealership made me, I knew we'd complete the transaction. Justin worked with me, related to me and gave me the sense that they would do what it takes to meet my requests for financing and payments. With the entire team effort, I purchased my 2014 Mazda CX-5 and have never felt better about the deal. The facility itself is very clean, having great amenities (internet, coffee, water, popcorn, kids area, etc), matched with the professional employees, I would 100% recommend this dealership to anyone I know. Thank you again, Glendon Seal More