Rudy Luther Toyota

Good Service! I knew I wanted a Rav4, Decided to buy one on my Birthdate, 5/13/, I wanted to go to a dealer in Brooklyn Park, close to home, but needed to print my I knew I wanted a Rav4, Decided to buy one on my Birthdate, 5/13/, I wanted to go to a dealer in Brooklyn Park, close to home, but needed to print my pay stubs, I worked in Golden Valley which is close to the Dealer, it ended up well, Mike was the 1st person when my son and I walked in, he was great, and said happy birthday, when he looked at my Driver's License. Good Customer Service!! More

Incredibly enjoyable experience I searched for several months for the exact vehicle that I wanted, a pre-owned low mileage Toyota Rav4 with a manual transmission. Not only did I find I searched for several months for the exact vehicle that I wanted, a pre-owned low mileage Toyota Rav4 with a manual transmission. Not only did I find it on Rudy Luther's website, but was given a call back within minutes of expressing my interest and was able to test drive, receive financing and drive away with it the next morning. This was my first time buying from a dealership and the Tony Zemke and the rest of the staff there made the entire experience smooth, painless and fun. Even the short waiting periods were enjoyable with a comfortable lobby and great coffee and snacks! We will be returning to this dealership for any future vehicle needs. Highly recommended! More

Great experience I had looked at several local Toyota dealership's websites, searching for previously-owned cars. I liked the selection at Rudy Luther Toyota and went I had looked at several local Toyota dealership's websites, searching for previously-owned cars. I liked the selection at Rudy Luther Toyota and went there ready to make a purchase. Scott listened carefully to what I was looking for, kept my budget in mind, and explained all my options. He went out of his way to make me feel like a valuable customer and to ensure that I would leave a happy customer as well. Katie in finance was also phenomenal, explaining all my options clearly and making sure I received the best financing possible. The entire experience went better than I could have imagined and I'm very pleased with my purchase. I feel comfortable taking my car there for servicing in the future. I'm very happy to recommend this dealership! More

Wonderful sales person makes excellent experience We bought a new Camry Hybrid with sales person Jay Bernards back in 2012 because the dealership is with Costco Auto program. Jay provided wonderful s We bought a new Camry Hybrid with sales person Jay Bernards back in 2012 because the dealership is with Costco Auto program. Jay provided wonderful service for us. We recently went back to get a used Prius for our daughter and we asked for Jay. Even thorough they are no longer in Costco Auto program, we still decide to work with Jay. He is very knowledgeable and has made great suggestions for our needs. He makes this dealership a standout for us. We will go back to him for another car again. More

Excellent Customer service. Had a great experience of buying car. Appreciate the service rendered by the employees in sales and finance of the Dealer. Thanks and continue the Had a great experience of buying car. Appreciate the service rendered by the employees in sales and finance of the Dealer. Thanks and continue the good work More

Best service ever! I went to Rudy Luther Toyota to purchase my 2012 Toyota Corolla that I leased brand new at Hollywood Honda when I was living in Los Angeles. I met wi I went to Rudy Luther Toyota to purchase my 2012 Toyota Corolla that I leased brand new at Hollywood Honda when I was living in Los Angeles. I met with Katie Burgess and she made me feel so at ease and confident in what I was doing. She gave the best service in every way possible! More

Customer service was an issue Our overall experience at this dealership was not as positive as we would have liked it to be. Our salesperson was friendly, but didn't seem to be ver Our overall experience at this dealership was not as positive as we would have liked it to be. Our salesperson was friendly, but didn't seem to be very sure on his facts and knowledge concerning the vehicle we were looking at. Time was also an issue. We realized going into this situation that vehicle shopping/purchasing isn't quick and simple, but the time spent waiting for each step was ridiculous. The final step-paperwork finalizing things, etc was disappointing too. The lady who handled our paperwork was unfriendly, made little eye contact and just rushed us through the process. When we asked questions trying to understand and clarify things she responded rudely and was short with us. It made us feel very uncomfortable. Most likely will not return to this dealership due to customer service issues. More

Price and salesman were pretty good. Back office - not nice Found what I wanted and worked quite well with the salesman. He wasn't pushy and promptly answered all of my questions. The sale went well until Found what I wanted and worked quite well with the salesman. He wasn't pushy and promptly answered all of my questions. The sale went well until I got transferred to Finance for signing the papers. I fid not finance through the dealership and had my bank check ready. The finance guy was very pushy in getting me to buy an extended warranty. I did, and regretted that all the way home. Needless to say, I canceled that the next day. This was the third car I purchased there in the last twenty years. Toyotas last! Except for the pushy finance guy things went well. More

A Really Great Experience! I found the vehicle and price I was hoping for, and the staff made it so easy to complete the sale, thank you Rudy Luther Toyota! I found the vehicle and price I was hoping for, and the staff made it so easy to complete the sale, thank you Rudy Luther Toyota! More

Excellent dealership Everyone is treated like a family, very professional staff, they worked so hard to get the best rate and comfortable payments they know we can afford. Everyone is treated like a family, very professional staff, they worked so hard to get the best rate and comfortable payments they know we can afford. Billy D and Mark Beithon are the people you want to see whenever you're in the market looking for a vehicle . More