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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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May 02, 2020

Misha was great and took wonderful care of both of our cars in one day!!! Very professional and on time and very pleasant- would recommend for home service More

by R
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Rudy Luther Toyota responded

This is wonderful to hear! We're glad to know that Misha took great care of you with our new no-contact pick-up/drop-off services! Thanks for being a great customer. Have a great day!

May 01, 2020

Very rude attitude behavior and negative attitude towards customer, better avoid this dealership at any costs, he is specialized in making up stuff and marking higher costs More

by Spirit.varun
Recommend Dealer
No
Employees Worked With
Kong Yang
May 04, 2020 -

Rudy Luther Toyota responded

Hi Varun, we are sorry you were disappointed with your service experience. We have reviewed your case with those involved and while we believe we were trying to the best thing for you, we have reviewed your complaint to improve how we handle issues like yours. Thank you.

April 30, 2020

I am very satisfied with Misha’s services. He was very respectful and came on time. And delivered the vehicle in timely manner. He followed all disinfecting and social distancing protocols as well. I woul More

by G Chahal
Recommend Dealer
Yes
Employees Worked With
May 01, 2020 -

Rudy Luther Toyota responded

Hello! Thank you for the kind works and great feedback. We appreciate hearing from you. Thank you for your continued business, we look forward to seeing you again.

April 30, 2020

It was excellrnt from start to finish Misha was excellent in his service. He came on time, was careful about social distancing and wiping down the inside of my car. He had a smile and a More

by sandra.j.martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Rudy Luther Toyota responded

Thank you for choosing us during this time, Sandra! We appreciate your business and look forward to seeing you again!

April 30, 2020

Misha - Concierge Service in the time of COVID-19 My wife's van needed an oil change and other services. Misha drove a shuttle vehicle to my house, picked up my wife's care - a no-contact pick up - a More

by Joshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Rudy Luther Toyota responded

So great to hear, Joshua! We're so glad we had the opportunity to service your vehicle during these difficult times. Thank you for choosing us!

April 25, 2020

Great Serviice This was my first time using the courtesy car pickup and it was a very good experience. Misha came and picked up my car. He was friendly and professio More

by Dianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Rudy Luther Toyota responded

Awesome! This is so great to hear, Dianne. Thank you for sharing your experience with us. We're so glad we were able to facilitate your service work during this unpredictable time. Thanks again!

April 24, 2020

Fantastic!!! I used the concierge service to have my car serviced. They came to my house picked up my car and returned it within the same day. Misha Supica was p More

by randid1058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Falconer
Apr 27, 2020 -

Rudy Luther Toyota responded

Thank you for the kind words!! We appreciate hearing from you. Stay healthy!

April 22, 2020

Great service always polite. On time and very helpful. I have been using this dealership for many years and I always recommend them to friends. More

by Lynnie276
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Rudy Luther Toyota responded

Hello Lynnie276! Thank you for the kind words, and the recommendations. We appreciate your loyalty!

April 21, 2020

During this period of COVID-19 they took the extra steps My Highlander needed service but that COVID-19 presented barriers. They overcame those barriers by making scheduling simple and picking up my car at More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Rudy Luther Toyota responded

Hi Brad! Thank you for sharing your great COVID experience. We are thankful that we have the ability to continue to help customers with little or no contact for service and sales. And Misha is fantastic, isn't he?! Thank you for choosing us. We look forward to seeing you once we're all operating at 100%!

April 09, 2020

Didn't get it right at first but came through the 2nd time! Our 2008 Toyota Highlander had a DOT bulletin for the ABS system failing. However, our local mechanic erased the codes required to complete the repair More

by Roadtrip4eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Vernon
Apr 13, 2020 -

Rudy Luther Toyota responded

Thank you for your honest feedback. We are glad to hear that Ryan was able to take care of you! Thank you for your business and we hope you stay safe and healthy! :)

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