Rudy Luther Toyota - Service Center
Golden Valley, MN
1,766 Reviews of Rudy Luther Toyota - Service Center
Sales Mike Rosett, Service Advisors Eric Hagen, Zach Lofgren These three Rudy Luther Toyota associates have been and continue to be truly exceptional! Mike knows our first and last names as well as the date of s These three Rudy Luther Toyota associates have been and continue to be truly exceptional! Mike knows our first and last names as well as the date of sale of our Highlander. More
Zach is great Zach took care of my Toyota and me yesterday. Aside from a glut of cars coming in at apparently the same time, delaying the start of my appointment, Zach took care of my Toyota and me yesterday. Aside from a glut of cars coming in at apparently the same time, delaying the start of my appointment, the experience was outstanding: Zach made it so. He greeted me like an old friend, and he continued to behave that way with each interaction. He reviewed the diagnostic tests with me, and he gave me good counsel on what to do and what could be deferred. Some day, I'll buy a new car. Unfortunately, it won't be a Toyota, because there is no new Venza or other crossover for me to consider. Too bad. More
Maintenance service Staff were very friendly and accommodating. I was a bit early for my appointment but they were ok with it. It was a busy place but they were able t Staff were very friendly and accommodating. I was a bit early for my appointment but they were ok with it. It was a busy place but they were able to get the service done on time. Plenty of sitting area on the waiting place. Plenty of beverage, cookies, fruits etc to choose from. Thank you More
Wonderful Service Great service team at this dealership. Duane was great. I will be going back again soon! Note that the facility is very clean. The business center Great service team at this dealership. Duane was great. I will be going back again soon! Note that the facility is very clean. The business center is a nice amenity for guests. More
Wonderful experience Zach, was so friendly and professional! When I got to Toyota for my 7:30 appointment, Zach mentioned that for the last week mornings were packed, but Zach, was so friendly and professional! When I got to Toyota for my 7:30 appointment, Zach mentioned that for the last week mornings were packed, but not to worry I will not be here longer than an hour, which was very important to me. He was just polite and talkative and I appreciated it very much! What a great experience at Toyota today! More
Best Service Center Around!! Always provides excellent service that is quick and very reliable. It is easy to build trust with how well they keep you informed as to the status of Always provides excellent service that is quick and very reliable. It is easy to build trust with how well they keep you informed as to the status of your vehicle. Mark was very helpful in explaining the work that was needed and being done as he kept in contact with me on a regular basis. I have worked with Mark in the past and he is definitely one of the best!!! More
Quick and efficient Zac! Seriously, I’m not sure if it’s an act or he is really that nice. Either way, he should be the face of customer service. Yeah, he was that pol Zac! Seriously, I’m not sure if it’s an act or he is really that nice. Either way, he should be the face of customer service. Yeah, he was that polite, he was quick, he was knowledgeable. He’s a reason I’ll be back for service. More
Great service . Upfront accurate repair estimate. Done on time while I waited. No regrets. Nice waiting area and business center. Nice showroom to view. Will retur . Upfront accurate repair estimate. Done on time while I waited. No regrets. Nice waiting area and business center. Nice showroom to view. Will return. More
Accident service John was very helpful when he looked at our Highlander after a minor accident. He was very assuring when he told us there was no damage that would imp John was very helpful when he looked at our Highlander after a minor accident. He was very assuring when he told us there was no damage that would impede our driving. He also referred us to the collision center. More
Broken window and oil change Duane really shows excellent customer satisfaction with service. He made sure I knew what was going on and offered excellent advice. Thank you Also Duane really shows excellent customer satisfaction with service. He made sure I knew what was going on and offered excellent advice. Thank you Also Larry the driver treated me with respect Thanks for such excellent employees Mariam meghjee More