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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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April 15, 2019

great customer service. Nice waiting room.....good cookies. I just needed an oil change and Zach provided excellent and thorough service. Super personality and really knows his business. It was a real pleasur More

by janis,1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Apr 16, 2019 -

Rudy Luther Toyota responded

Hi Janis, thank you so much for the kind words and for coming to visit us. Zach is a huge asset to our service department and we definitely plan to keep him around. The cookies are also so amazing-aren't they?! :)

April 11, 2019

Always good service. I was just in for an oil change but as always, I was treated like an old friend. Zach was a pleasure to work with. He has alot of personality and know More

by mick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Apr 11, 2019 -

Rudy Luther Toyota responded

Hi Mick, thank you for the great review and positive feedback! I'll be sure to pass this along to Zach as well. Thanks for coming to visit us!

April 10, 2019

Excellent Prius Service There is no question that Rudy Luther Toyota in Golden Valley strives to perform at the highest levels and does so. Work is done correctly the first More

by Trock001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kong Yang
Apr 11, 2019 -

Rudy Luther Toyota responded

Wow, thanks for your continued loyalty! We've enjoyed having you as our customer for the past 30 years and will continue to provide excellent service for many more to come. :) Thanks for the review, and we look forward to seeing you again for your next visit!

April 10, 2019

Great customer service with quick turnaround. Check in with Eric was super fast. Ryan was very professional and understanding with an issue. Alignment and tire pressure monitoring system issue More

by Samuel Dorfman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen, Ryan Vernon
Apr 10, 2019 -

Rudy Luther Toyota responded

Thanks for coming to visit us, Samuel! We appreciate your business.

April 03, 2019

Regular service scheduled Kevin was very helpful in researching my service needs and schedule Zach reviewed what had been done and suggestions for follow up. Both guys were More

by 4toyotaowner
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lofgren
Apr 04, 2019 -

Rudy Luther Toyota responded

Thanks so much, we appreciate your business. :)

March 31, 2019

excellent customer service from Zach. but dealerships not Dealership is unethical. God help you if they don't fulfill their service and you drive away from there without looking if they actually changed the More

by Kathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Lofgren
Apr 04, 2019 -

Rudy Luther Toyota responded

Hi Kathryn, we are sorry you had a negative experience with us. We are currently investigating more into this and do take all feedback seriously. Please send us a private message with your contact information so we can have management contact you. Thank you!

Apr 04, 2019 -

Kathryn responded

And where do I send a private message?

March 28, 2019

Got the expert help I needed When my Prius battery had to be jump started twice in two days I called the dealership and got the support I needed. After the second jump start I he More

by blessedbygod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Rudy Luther Toyota responded

Thanks for the great review-we enjoyed reading about your experience at our dealership and with Mark Pua and our service team. Have a great day! :)

March 27, 2019

Zach is a joy to work with Zach Lofgren is pleasant, smart, and friendly. What's not to like? If everyone in business were Zach Lofgren, there would be no need for experience More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Mar 28, 2019 -

Rudy Luther Toyota responded

Thanks, James! We hope to see you again for your next visit. I'll pass this along to Zach. :)

March 16, 2019

Zach Lofgren was wonderfully personable and had answers for all of my questions. I got my service quickly and was on my way. I'm always impressed with Luther Toy More

by Cath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Mar 19, 2019 -

Rudy Luther Toyota responded

Thank you for your continued business, Cath. We appreciate you!

March 15, 2019

Ryan went above and beyond to help Ryan went above and beyond to take care of my needs during my service visit. After leaving, I called back a couple hours later and asked for some mor More

by '11 Toyota Rav4 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
Mar 19, 2019 -

Rudy Luther Toyota responded

Thanks for the positive feedback, Kyle! I'll be sure to pass this along and we hope to see you again. :)

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