Rudy Luther Toyota - Service Center

Maintenance I've been working with Rudy Luther Toyota for many years, sales and service, and have found them most helpful. I'm their's for life. I've been working with Rudy Luther Toyota for many years, sales and service, and have found them most helpful. I'm their's for life. More

My Visit to Luther Toyota The service provided was a routine check up. However, they addressed one concern by simply tighten the bolt and screw with no extra charge. The work The service provided was a routine check up. However, they addressed one concern by simply tighten the bolt and screw with no extra charge. The work was done on time and they corrected the problem.. More

Excellent service as always I met a relatively new service rep, Mark, who met the high level of service that I have come to expect. He was easy to deal with and understood what I I met a relatively new service rep, Mark, who met the high level of service that I have come to expect. He was easy to deal with and understood what I wanted the shop to investigate. The technician determined the problem very quickly; replaced the part; and cleaned the area that had been affected. I had a short and highly satisfactory visit. More

Excellent personalized service. Very friendly and helpful I had gone out and started my truck on the morning we were loading the trailer for our move, and noticed the power steering was making a lot of noise. I had gone out and started my truck on the morning we were loading the trailer for our move, and noticed the power steering was making a lot of noise. I knew this meant low power steering fluid and looked under the truck to find it pouring out. I called Rudy Luther Toyota and the guy said to bring it in, and they would at a minimum get it diagnosed that day. John Delander was the service desk rep that ended up helping me when I pulled in. I told him my story, and he noted my ticket as ASAP. As a result my truck was repaired and ready for pickup that same afternoon. I was very pleased with the friendly customer service John provided. He understood our urgency and was able to get us our truck back rapidly. Not only that it, but it was discovered during the repair that our truck has some major rust issues on the frame. He willing spent time with me and talked me through the problem and options for next steps. It was depressing news and I greatly apprecieated John’s sincerity in the help he provided. Best regards, Jamie Bruckschen More

"So many people, so little time!" As always, I was immediately greeted and assisted. I was informed re: the work that needed to take place, and was advised to take out a loaner car ( As always, I was immediately greeted and assisted. I was informed re: the work that needed to take place, and was advised to take out a loaner car (as the repairs would be fairly extensive). In no time at all, I was on my way.... and was contacted later that afternoon about picking my car up. Everyone was super helpful and friendly. I typically work with John D; he's always been SO kind and so helpful . But he wasn't available on this particular day. Terry, Kevin, and a host of others helped me get on my way, a satisfied customer again! I have considered going back to driving a Honda (as I did so for decades prior to getting my RAV 4). The only thing I don't like about my Fav 4 is that it provides a bit of a blind spot (maybe due to my height), and it has been problematic at times. But deep down I know I'll stay w/Rudy Luther Toyota - and that's BECAUSE of the incredible (and consistent) service you offer! Thanks everyone. More

Quick Service, Friendly Advisor My experience at Rudy Luther Toyota was great. I was able to schedule my 15,000 mile service appointment online and get in the same day. I arrived 5 m My experience at Rudy Luther Toyota was great. I was able to schedule my 15,000 mile service appointment online and get in the same day. I arrived 5 minutes early but Zach Lofgren, my service advisor, was ready and welcomed me immediately. He was incredibly friendly and even gave me updates as I waited. In addition they washed my car for me which was great. They also had late service hours to accommodate my work schedule. I’m 100% happy with my visit to my hthe service department...5% because I could conveniently book online, 10% because of the car wash, and 85% because of the great service advisor! More

Terrific service , exceeded my expectations, I came in for an oil change at the time recommended by Matt Knutson (he’s always so helpful) Matt wasn’t there but Eric helped me. He was very nice, I came in for an oil change at the time recommended by Matt Knutson (he’s always so helpful) Matt wasn’t there but Eric helped me. He was very nice, explained what I needed and kept me posted while I waited. While Eric was checking me in I talked with Mia. She’s helped me before and I love that Luther is training bright talented women for the service center. More

Ryan was great Ryan was my service manager. he kept me well informed, did everything that was promised, and cocmpleted the work hours early! All around, it was an Ryan was my service manager. he kept me well informed, did everything that was promised, and cocmpleted the work hours early! All around, it was an excellent experience. More

Did what they said they would The service providers performed the scheduled services in the amount of time they quoted. They are very professional, courteous and friendly. I will b The service providers performed the scheduled services in the amount of time they quoted. They are very professional, courteous and friendly. I will be back to Luther Toyota. More

Service Ryan was very polite and answered all of our questions. The service we needed to have done was completed in a reasonable amount of himtime. We also Ryan was very polite and answered all of our questions. The service we needed to have done was completed in a reasonable amount of himtime. We also thank you for the variety of snacks you provide. More