Rudy Luther Toyota - Service Center
Golden Valley, MN
1,766 Reviews of Rudy Luther Toyota - Service Center
Scheduled preventive service done well. Getting factory scheduled service is important for me. This is my second visit here. I'm happy to report that it was consistent with the first visit: Getting factory scheduled service is important for me. This is my second visit here. I'm happy to report that it was consistent with the first visit: easy to schedule online; dealership service personnel were completely professional. My service advisor was cheerful, informative, and reliable. More
A very clear explaination of everything. The person checking me in went into great lengths to check my history and explain what would be done and what was done. The time was very prompt. I The person checking me in went into great lengths to check my history and explain what would be done and what was done. The time was very prompt. I was pleased with the whole experience. More
Excellent service!! When I arrived for my appointment, I was greeted right away by Eric who kept me informed every step of the way. He was able to get my car in on time When I arrived for my appointment, I was greeted right away by Eric who kept me informed every step of the way. He was able to get my car in on time and completed the work ahead of.time! Everything was delivered as ordered, and then some. I did not expect the wash, but it is an excellent service as well. Best sertvice department I have ever had the pleasure of working with. More
Good customer service. Great customer care with initial check in and follow up. Waited a little long for a routine oil change but waiting area amenities are excellent. Great customer care with initial check in and follow up. Waited a little long for a routine oil change but waiting area amenities are excellent. More
Terry Johnson is the greatest service manager ever knowledgeable, friendly, checks everything. Terry is the reason I buy my Cars at Rudy Luther. You lose him and you lose me. I knowledgeable, friendly, checks everything. Terry is the reason I buy my Cars at Rudy Luther. You lose him and you lose me. I am not associated with any dealership or car company More
Quick and Comfortable Service was performed quickly and the waiting area was comfortable, Zack was very polite and respectful and kept me informed about the progress. App Service was performed quickly and the waiting area was comfortable, Zack was very polite and respectful and kept me informed about the progress. Appreciate the refreshments More
Revving Engine Couldn’t get the problem to duplicate. Service mgr. took the time to go on a drive with me to see if the problem would present. Mgr. was very patient Couldn’t get the problem to duplicate. Service mgr. took the time to go on a drive with me to see if the problem would present. Mgr. was very patient and genuinely interested in our concern. More
Patch repair tire I really appreciate working with Mia. My tire repair resulted in having to replace all 4 tires. Mia made it easy for me to make the decision by bringi I really appreciate working with Mia. My tire repair resulted in having to replace all 4 tires. Mia made it easy for me to make the decision by bringing out a service guy that new a thing or two about tires. I am always willing to pay a little more for good service and honest recommendations. I really appreciate how the staff will go out of their way to give me any kind of discounts that might be available and also the offer of renting a vehicle on Toyota to that I could carry on with my day and come back later to get my vehicle. More
Good Service from John had excellent service from John Delander. He handled 70K maintenance andthe warranty work efficiently and thoroughly. Provided a loaner car while the had excellent service from John Delander. He handled 70K maintenance andthe warranty work efficiently and thoroughly. Provided a loaner car while the wheel bearing was replaced on my car. He was very courteous. More
travel savers needed unexpected replacement parts the day before the holiday weekend. they talked me thru what the dashboard light could mean. Got car in and out r needed unexpected replacement parts the day before the holiday weekend. they talked me thru what the dashboard light could mean. Got car in and out repaired that evening. I don't think they applied the senior discount More